- Raytheon (Tewksbury, MA)
- …and the results of "what-if" exercises to the Planning Lead as well as Program Manager , customers and senior management as needed. Support EAC and LRE processes ... bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs...in MS Project, based on requirements/scope provided by the customer . Detail plan and maintain the IMS throughout the… more
- Keurig Dr Pepper (Irving, TX)
- …; Columbus, OH; Northlake, IL ; Victorville, CA; Allentown, PA The Engineering Program Manager will be a Subject Matter Expert (SME) in PET Blow Molding, Filling, ... Excellence, ensuring top performance in equipment reliability measured by safety, quality, customer fill rate, OEE2, and downtime. The SME will develop the KDP… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience (CX) Strategy, you will design and implement strategies ... more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience Strategy team, providing guidance, mentorship,… more
- Panasonic North America (Newark, NJ)
- …the technologies that move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and enhancing ... time. Come join our journey! **Responsibilities** **Panasonic Sr . Manager , Customer Support Experience ** Click here to learn more… more
- J&J Family of Companies (Raritan, NJ)
- …America **Job Description:** Johnson & Johnson is currently seeking a Senior Manager , MedTech Customer Experience Management Program NA TMO Lead (Project ... treatments are smarter and less invasive, and solution Senior Manager , MedTech Customer Experience Management Program NA TMO Lead (Project Butterfly)s… more
- Amazon (Nashville, TN)
- …our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner ... degree - 5+ years of program or project management experience - Experience using data and metrics...strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Midwest Goods Inc. (Bensenville, IL)
- …Probationary Period Midwest Distribution, a leading vape distribution company, is seeking a Customer Experience Manager (B2B) to oversee the operational ... meet customer expectations and company goals. The Customer Experience Manager (B2B) will...report on key customer success metrics (eg, customer satisfaction, retention rates, response times) to senior… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior … more
- Cisco (New York, NY)
- …preferred work location for this role is New York, New York. Meet the Team As a Customer Experience Manager , you will play a pivotal role in driving the ... needs are met and that they receive a high-quality customer experience . * Accountable for financials including... customer adoption and delivery of projects. * Experience developing and maintaining strong senior level… more
- Amazon (Seattle, WA)
- …and innovative Sr . Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business model ... Description At Amazon, we're working to create the most customer -centric company on earth. To get there, we need...Language Models to create an ideal secondary language shopping experience . The Sr . Product Manager … more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the ... future of Artificial Intelligence (AI) through the customer experience lens. Do you want to...efforts, with a focus on the agentic system builder experience ? We're seeking a scientifically-inclined Sr . PMT… more
- Amazon (Arlington, VA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , ... impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with… more
- Nutanix (New York, NY)
- … customer needs are prioritized and executed flawlessly. You will report to the Senior Director of Customer Experience , who leads with a hands-on approach ... you a strategic leader with a passion for enhancing customer experience and a proven track record...values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Experience Metrics (CXM) team's mission is to build a company-wide view of customer experience across all Amazon ... on a global scale, please apply. About the team Customer Experience and Business Trends (CXBT) is...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more
- Sallie Mae (Newton, MA)
- …the better. **What You'll Contribute** We are seeking an experienced and highly skilled Senior UX/UI Designer to join our growing team and play a critical role in ... required of employees in this role._ **What you have** Minimum education, skills and experience required. + Minimum of 5 years of experience in UX/UI design,… more
- Amazon (Arlington, VA)
- …Business Trends (CXBT) organization is seeking a customer obsessed, technologically curious Senior Product Manager - Technical ( Sr . PMT) with hands-on ... challenge the status quo, and provide actionable insights that drive improvements to customer experience . Through our analysis and insights, we inform business… more
- Amazon (Seattle, WA)
- …Technical program manager positions require that you interact with Product Manager , Customer Experience , other Technical Program Managers and multiple ... with new technology every day. We are hiring a Sr . Technical Program Manager to help us...allows us to bring the most value to our customer . Amazon is looking for an experienced technical program… more
- Walmart (Sunnyvale, CA)
- …responsible for driving the strategy and execution for customer returns experience on Walmat.com/apps. The product manager will utilize data, analytics and ... the product strategy, vision and roadmap for Walmart returns customer experience and deliver omni-channel solutions that...deliver omni-channel solutions that delight our customers, and boost customer NPS. This Product Manager will be… more
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