- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …strategy aligned with Lovelace's scientific priorities and revenue goals. Identify new service lines, client sectors, and partnership models to diversify and grow ... needs and use this knowledge to refine Lovelace's positioning and service offerings. Public Engagement: Represent Lovelace at industry conferences, trade shows,… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities include but ... are not limited to:** + The Lead Service Desk Manager is recognized as a...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** ... Senior Help Desk Manager** for a full-time,...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- General Dynamics Information Technology (Arlington, VA)
- …Arlington, VA. At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- Scotiabank (OR)
- Senior Manager, Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative ... and high-performing culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class digital support experience.… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- GKN Aerospace (Newington, GA)
- …limits to where you can take your career. Job Summary Senior role with in the service desk team acting as a point of escalation for incidents and service ... requests. Actively provides support and technical leadership , working closely with service desk analysts to ensure they are able to complete their roles… more
- NTT America, Inc. (Fargo, ND)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- ... Include: + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- Vertafore (IN)
- JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, ... escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles,… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity, helpful… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** **Public Storage** is looking for a ** Senior IT Service Desk Technician** to join our team. The Sr IT Service Desk ... will provide level 2 telephone and service desk technical support to field and corporate users related...password and proxy access requests. + Triage and open service desk tickets for messages, self- service… more
- Leidos (Gaithersburg, MD)
- …seeking to fill the following roles, contingent upon contract award. Service Desk roles - Journeyman, Junior and Senior levels Minimum qualifications will ... levels may require a Bachelor's Degree and related experience. **Experience with Service Desk tools here required:** ServiceNow, Confluence, Microsoft Office 365… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- Financial Partners Credit Union (Downey, CA)
- …Pay Range $29.16 - $43.73 per hour Position Type Temporary Job Description The Service Desk Analyst is responsible for providing technical assistance and support ... various IT projects. ESSENTIAL RESPONSIBILITIES: + Provide Technical Support: + Respond to Service Desk incidents and service requests (tickets), which may… more
- Robert Half Technology (Berlin, WI)
- Description Job Title: IT Service Desk Lead Job Type: Full-Time (Permanent) Job Summary: Robert Half is seeking a skilled and motivated IT Service Desk ... In this role the ideal candidate will oversee their desktop support and help desk team to ensure the efficient delivery of technical solutions to end users;… more
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