- Feed My People Food Bank (New York, NY)
- …to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms ... The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live...practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …to elevate our engagement, corporate presence and leadership. This is to maximize customer experience and drive brand and portfolio performance in a competitive ... that will drive asset and corporate leadership. Ensure strong vision and customer experience for Rare Disease speaker programs, identifying targeted outcomes… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- … Programs data sources and associated databases. Supporting initial and ongoing customer support and communication channels related to the NovoCare® Patient ... Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Tanium (Addison, TX)
- The Basics: As part of the Customer Experience Operations team, you will play a crucial role in driving value for Tanium customers across the customer ... risk/churn, and positive trends Manage mapping and documentation of customer success processes Upkeep and Support Manage...Looking For Someone With: Education: Bachelor's degree, or equivalent experience in a relevant field (eg, customer … more
- Airgas (Lawrenceville, GA)
- R10071867 Customer Experience Dispute Specialist (Open) Location: Lawrenceville, GA - Sever Rd - Bulk cryo logistics - ANC How will you CONTRIBUTE and GROW? The ... Customer Experience Dispute Analyst is responsible for...both written and spoken communication We care about and support our Airgas Families. This is evident not only… more
- Shield AI (San Diego, CA)
- … experience improvements, excellent documentation and training materials, innovative support tools, and impactful customer communications. You will ... and experience collaborating with technical and non-technical stakeholders . Proven ability to translate customer insights... Experience with generative AI applications, especially in customer -facing products and user support . Prior … more
- Amazon (Seattle, WA)
- …and implement a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves defining the scope, ... highly scalable, secure, and flexible while maintaining a strong customer focus. You will work with stakeholders ...apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- CSL Plasma (Olympia, WA)
- …needs of the business. Perform job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum ... or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions (physical & mental… more
- ApTask (Garland, TX)
- …other stakeholders to ensure seamless project execution. Provide post-go-live support to resolve issues and ensure optimal system performance. Qualifications & ... Consultant or similar role. In-depth knowledge of D365 CE modules (Sales, Customer Service, Marketing, and/or Field Service). Hands-on experience in configuring… more
- Student Transportation of America (Reading, PA)
- …concerns are addressed promptly; ensures customer satisfaction and provides professional customer support in a proactive and attentive manner. Duties and ... by company Education and Experience : High School Diploma or equivalent Experience in Customer Service Representative role(s), experience in this… more
- AMC Networks, Inc. (New York, NY)
- …findings and champion a culture of data driven decision making to improve the customer experience Champion the user experience by conducting user research, ... to measure product performance and identify areas for improvement Work closely with customer support , user research and marketing teams to understand customer… more
- Nexthink (Salt Lake City, UT)
- …be expected to work collaboratively with Sales, Solution Consulting, Professional Services, Customer Support , and Product teams to drive positive customer ... Evangelize the customer 's success (internally and with Customer stakeholders ). Deliver on-time Renewals & Achieve...and external) and share best practices to enhance the customer experience and business outcomes. Update our… more
- CAPPS (Odessa, TX)
- …service, consumer protection and the success of motor vehicle-related industries. Provides complex customer service work in support of the Texas Department of ... and Registration Division, Midland/Odessa Regional Service Center. Work involves providing quality customer service to the public and stakeholders related to… more
- SCAN (Long Beach, CA)
- …regarding resolving member issues Coordinating issue resolution between internal and external stakeholders . Support the Concierge in owning and maintaining the ... and Goals. Other duties as assigned. Your qualifications 2+ years Call Center, customer service, concierge or hospitality experience required. Experience in… more
- Field AI (Mission Viejo, CA)
- …Engineering, and Support teams Ensure a seamless and exceptional end-to-end customer experience What You Have Bachelor's degree in Business, Engineering, or ... Customer Trusted Advisor Develop strong relationships with key customer stakeholders and executives Collaborate with Product...a related field 3+ years of experience in Customer Success, Account Management, or… more
- Tennr (New York, NY)
- …Gather and share customer insights with Product and Engineering teams to support roadmap discussions and improve the platform experience . Help maintain and ... For 1-3 years of experience in a client-facing role (eg, customer success, account management, sales support , consulting, bizops, or investment banking)… more
- Thetaray (New York, NY)
- …usage. Collaborate internally with cross-functional teams including Sales, Solution Consulting, Customer Operations, Support , Training and more, to provide best ... payment of invoices Requirements At least 5 years of experience in customer success, account management, ...Compliance - is a must. Spanish speaker - must Experience in establishing relationships with senior stakeholders .… more
- Kahuna Workforce Solutions (Houston, TX)
- …with Sales, Product, and Implementation teams to ensure a holistic approach to customer support , maximizing the value our customers derive from Kahuna. Key ... co-ordination on account management initiatives. Requirements Qualifications 5+ years of experience in customer success, account management, or related… more
- Imply (Burlingame, CA)
- …ensuring seamless transitions and sustained platform usage. Collaborate with internal teams ( Customer Architects, Sales, and Support ) to address customer ... roadmaps tailored to their objectives. Drive adoption by engaging multiple stakeholders across customer organizations, expanding institutional usage and… more
- BioSpace (Indianapolis, IN)
- …/ functions *Establish relationship with customers (international & domestic personnel) * Support customer service metrics and performance indicators *Monitor ... Previous experience in using SAP Positive attitude & demonstrated customer service mindset Organizational skills, prioritization skills, and attention to detail… more
