- Genmab (Berkeley Heights, NJ)
- …fit? Then we would love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the dedicated point of contact ... positive experience. This position reports to the Patient Services Manager, Call Center Operations.The creation of our new internal Genmab Patient Services Support … more
- Veolia North America (Boise, ID)
- …of Customer Service Representatives. + 5-7 years of experience in a customer contact /call center environment. + 2-3 years of supervisory experience ... **Job Description** **Position Purpose:** The main responsibility of the Customer Service Supervisor is to deliver a...in a customer contact /call center environment. +… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- State of Massachusetts (Brockton, MA)
- …their own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State ... the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical...environment and the process for taking, filing and adjudicating customer unemployment claims. * Ability to effectively manage and… more
- Amazon (Tempe, AZ)
- …learner, and focus on the big picture. You have mastered the art of customer -service, administrative work and motivating a team or peers, especially through times of ... our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... in the industry. We are looking for a results-driven Contact Center Operations Supervisor to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- Description Job Title: Remote Contact Center Supervisor Zeiders is an industry leader in military and family support. Our company's reputation is based on ... do and our commitment to quality service. Summary The Contact Center Supervisor is a...experience managing, coordinating or supervising the delivery of remote customer service, including workforce scheduling and planning/forecasting. + One… more
- Peckham, Inc. (Phoenix, AZ)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The… more
- Modivcare (Norton, VA)
- …so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Contact Center Supervisor to join our team. In this role, you are ... and initiates corrective actions to maximize operational performance. + Monitors contact center performance, operating efficiencies, and staff development. +… more
- Ryder System (St. Paul, MN)
- …Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line ... management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure...Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- Regions Bank (Nashville, TN)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Supervisor oversees the day-to-day operations of a team ... of representatives that handle customer service inquiries and problems via telephone and e-mail....policies and procedures that drive performance and promote the Contact Center culture + Answers questions from… more
- State of Georgia (Laurens County, GA)
- … 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center . This ... CSC Supervisor 3 - Hazlehurst (CDL Center )...high-performance environment. Ability to motivate team members in a customer service environment with high-volume contact with… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- State of Colorado (Denver, CO)
- …Supervisor III - Mount View Youth Service Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5097004) Apply Correctional Youth Security ... Supervisor III - Mount View Youth Service Center Salary $5,637.00 Monthly Location Denver, CO Job Type...contact with agency when necessary. Act as Facility Supervisor , guiding all operations when Director and Assistant Director… more
- State of Georgia (Walton County, GA)
- … 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center . This ... CSC Supervisor 3 - Between (CDL Center )...high-performance environment. Ability to motivate team members in a customer service environment with high-volume contact with… more
- University of Pennsylvania (Philadelphia, PA)
- …and wellness programs and resources, and much more. Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor , Control ... over the coming years. https://www.facilities.upenn.edu/ Job Description The Operations Control Center (OCC) Supervisor is responsible for overseeing daily… more
- RTX Corporation (Cedar Rapids, IA)
- …Excel, PowerPoint, Teams, OneNote, etc.) + Previous experience in an HR Shared Services Center , Customer Contact Center , and/or HR role **Qualifications ... to join our **RTX Enterprise Services** team: The **Senior Supervisor ** is a part of the **Service Center...across all business lines. + Manage day to day Contact Center operations across all service channels… more
- Three Saints Bay (Martinsburg, WV)
- … for managing all contractor personnel assigned to the contact center support services, ensuring seamless execution of customer service operations in ... **Call Center Supervisor (4763)** Location **Martinsburg, WV**...monitors team performance using tools like the Avaya Aura Contact Center and MMLD databases, providing weekly… more
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