- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 ... reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to...in one of the IT disciplines (ie networking, database administration , systems or applications support, GIS or… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job ... Type Staff Job Description The Service Desk Manager, under direction of the...staff supervision, performance measurement, user experience improvement, and ITSM system utilization. The position plays a key role in… more
- University of Washington (Seattle, WA)
- …**click here.** **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **Manager, Service Desk ** . **WORK SCHEDULE** + 100% FTE - 40 hours per week ... for the strategic direction and operational excellence of the UW Medicine IT Services Service Desk , a 24x7 operation. This role is crucial for ensuring… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... Full-Time position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...onboard staff to ensure all can provide quality customer service on procurement, contracting and system related… more
- MPR Associates (Alexandria, VA)
- …for MPR computers, operating systems , application software, telephones, and video conferencing systems . The Service Desk Analyst is expected to take ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...are a plus. + Prior experience with Office 365 administration and active directory a plus. Skills The ideal… more
- CACI International (Denver, CO)
- …with a Poly required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a help ... Integrated Service Desk Account Manager - Day...Integrated Service Desk Account Manager - Day Shift Job Category:...Provides front line phone and email support related to system and application issues High comfort level working with… more
- ManTech (Herndon, VA)
- …(DMV) area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...+ Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field + 8+ years of… more
- Crate & Barrel (Northbrook, IL)
- … Service Desk staffing schedules. + Monitor the service desk and operations queues and monitoring systems to ensure adequate coverage and appropriate ... an inclusive mindset to join our team as a Service Desk , Manager This is an on-site...user problems, managing system alerts, and providing system and network administration + Knowledge of… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...system configuration, performance tuning on Windows and Linux/Unix systems . + Follow standard operating procedures. + Provide courteous,… more
- CACI International (Doral, FL)
- …project management practices, cybersecurity policies, and RMF is highly desirable + IT ticketing systems (eg, Jira Service Desk ) experience + Expertise with ... Service Desk Operator, Journeyman Job Category:...while ensuring efficient resolution of IT issues and maintaining system Confidentiality, Integrity, and Availability (CIA). This role will… more
- NANA Regional Corporation (Alexandria, VA)
- …+ Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help- ... SUVI is seeking a Service Desk Manager to oversee and...SCI eligibility. + Bachelor's degree in Computer Science, Information Systems , Business Administration , Information Technology, or equivalent… more
- Arizona Public Service (Phoenix, AZ)
- Manager, Information Technology | Service Desk Apply now " Date: Jun 11, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present and future success ... for Tomorrow, Empower Each Other and Succeed Together. Summary Manager, Information Technology | Service Desk Make a meaningful impact every day by leading the… more
- Fairleigh Dickinson University (Teaneck, NJ)
- Job Summary: The IT Service Desk Operator ( SDO )...via phone, email, walk in and SAMI , our self- service portal and ticket management system . + ... resolves, and escalates technical problems, through our Ticket Management system , ensuring a smooth and efficient resolution process. The...incoming tickets sent via the University's Ticketing portal, the Service Desk email account or by calls… more
- IT1 (Tempe, AZ)
- …a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk ... team and culture we have here at iT1! The Service Desk Technician I is responsible for...in troubleshooting Outlook. + Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11). + Provides… more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... and updated on the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform management and clients of… more
- Robert Half Office Team (San Diego, CA)
- …a leading organization in San Diego, CA is seeking a detail-oriented and proactive Service Desk Representative to join their team. In this critical role, you ... Document all issues, requests, and resolutions in the help desk system to ensure an accurate record...knowledge. Requirements + 1-2 years of experience in a service desk , IT support, or technical customer… more
- RLDatix (IL)
- Service Desk Analyst | IT/Corporate Information Systems | Chicago, IL | Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every ... We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems...knowledge of Mac devices + In-depth knowledge of Windows Administration (Azure ID, Exchange, Teams, SharePoint, etc.) + Ability… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for...Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 11), Microsoft Office products (M365), and various… more