- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...or hardware issues. + Interacts with network services, software systems engineering, and/or applications development to restore service and/or… more
- Pharmpix (Guaynabo, PR)
- POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the Pharmacy Help Desk Call Center Supervisor and is responsible to provide ... reimbursement, payment, and other required information in accordance with PharmPix Pharmacy Help Desk Call Center performance metrics. 2. Answer incoming… more
- Tyto Athene (Atlanta, GA)
- **Description** Tyto Athene is searching for a ** Help Desk Technician** to support a healthcare customer for a newly awarded contract in Atlanta, Georgia. The ... characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1513/ help - desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-GA-Atlanta_ **ID** _2025-1513_ **Category**… more
- DHL Express, Inc. (Tempe, AZ)
- …best to their personal lives. **Start YOUR career with DHL today ** The ** Help Desk Support Specialist** provides technical support for online and offline ... assisting internal and external customers via phone, email, and a ticketing system , ensuring timely issue resolution and exceptional customer service through strong… more
- COOLSOFT (Raleigh, NC)
- Java XML. Web Services Jsp Servlets Spring Cost Analysis Testing Technical Help Desk Requirement id 155565 Job title Specialist Job location in Raleigh, NC ... fill the role of Java Mid-Level Technical Specialist on the DMV Traffic Records Systems (TRS). TRS supports the DMV Crash Data Management and DOH Traffic Safety in… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... maintain client computers and desktop applications + Support current Windows operating systems (XP through Windows 10) + Support current Microsoft Office Suites +… more
- Stony Brook University (Stony Brook, NY)
- …or manager. Report changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. **Qualifications** **Required ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk...Process weekly, monthly or on demand mainframe and ancillary systems operational jobs, including SunQuest Lab System .… more
- Epsilon, Inc (Greenville, SC)
- …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN SYSTEMS !** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS . Together,… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from customers, as well… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... inSOPsto Tier 2 or leadership. + Ensure log entries to the ticketing system are accurate, concise, and timely to meet the SLAs (service-level agreement). +… more
- NuAxis Innovations (Washington, DC)
- …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service, and collaborating closely… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... **Executive Support Technician III** **Epsilon is now part of AMERICAN SYSTEMS !** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS . Together,… more
- AHU Technologies, Inc. (Washington, DC)
- Benefits: Wifi Wide Area network drive mapping Windows OS configuring Help desk JTLIMS 3. X TITLE: System Administrator Journeyman LOCATION: Washington DC/ ... system configuration, management, and troubleshooting. Required 6 Years * Help desk - experience installing and configuring desktop/laptop hardware and… more
- CBRE Government and Defense Services (Mclean, VA)
- …This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and delivering basic ... users experiencing technical issues with hardware, software, and network systems via phone, email, or chat. + Issue Resolution:...reference materials, and video tutorials. **Experience:** + 2+ years help desk operations (Required) + 1+ years… more
- Home Depot (Kennesaw, GA)
- …purchase order management, and inventory sourcing. + Expertise in CRM or standard help desk ticketing systems , and remote monitoring and management ... also drives engagement and operational excellence, aids in the translating Support Desk strategy into tactical execution, and determines critical knowledge and skill… more
- Epsilon, Inc (Alexandria, VA)
- …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... **Technical Lead** **Epsilon is now part of AMERICAN SYSTEMS !** We are pleased to announce Epsilon, Inc....Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- AHU Technologies, Inc. (Washington, DC)
- …Sys- including system configuration, management, and troubleshooting. 6 Years * Help desk - experience installing and configuring desktop/laptop hardware and ... System and its associated hardware components. The selected candidate will manage desk requests and resolve system -related issues to ensure smooth laboratory… more
- BeOne Medicines (San Mateo, CA)
- …may include outsourced trials, CROs and offshore partners resources + Provide oversight of Help Desk Support Management by being an internal escalation point for ... Senior Manager, CDM Systems Administrator is responsible for leading and oversight...reviewing and providing feedback on help desk tickets + Perform all other… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... position will have in-depth understanding of Epic modules, ancillary systems , and health system operations. This position...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
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