- Marriott (Columbus, OH)
- …support our customers. We are seeking a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR (Interactive Voice Response) and Omni ... channels to optimize user interactions. They will create business requirements, technical solution definitions, as well as business case artifacts to support… more
- Capgemini (Dallas, TX)
- …experiences, an interest in Google Cloud Platform, and the ability to translate technical concepts into business value, then this role may be the perfect fit ... solutions to prospective clients. Your role will involve a combination of technical expertise, solution design, and customer engagement. The role needs a techno… more
- Sacramento Municipal Utility District (Sacramento, CA)
- … technical knowledge, short and long-term planning responsibility, major project management responsibility and demonstrated mastery in two or more specialty ... portfolio of technologies. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony. **SMUD… more
- Adecco US, Inc. (Newark, DE)
- …M-F, 8am-5pm **Pay Rate:** $60.00 **Description:** Seeking a CCA Payments Product Manager to lead project initiatives in an Agile environment. Responsibilities ... **CCA Payments Product Manager ** **Location:** Newark, DE **Duration:** 8 Months **Shift:**...include defining project scope, collaborating with stakeholders, driving business readiness activities,… more
- Publicis Groupe (St. Petersburg, FL)
- …at @EpsilonMktg. **Job Description:** We are currently looking for an accomplished Senior Account Manager to act as the primary client liaison for one or more of our ... client's brands. The Account Manager must employ a strong operations background and an...and best practices for implementing program(s). + Communicates Epsilon project plan, requirements, milestones, dependencies, status, and risks to… more
- Publix (Lakeland, FL)
- **27835BR** **Position Title:** Operational Support Manager - Lakeland **Department:** Public Affairs **Location:** Lakeland, FL **Description:** Publix's Customer ... Social Media (CCSM) department is seeking an Operational Support Manager to lead communication, training and development, as well...used by CCSM associates. Ideal candidates have a strong technical acumen with the ability to serve as the… more
- J&J Family of Companies (New Brunswick, NJ)
- …our future in the digital Workday ecosystem. This individual will have strong product manager and project leadership skills to drive delivery on strategic HR ... Manager HR Digital Solutions - 2406175047W **Description** Johnson...Experience managing Software-as-a-Service (SaaS) based vendor relationships and coordinating technical solutions with global teams. + Strong leadership skills… more
- CVS Health (Buffalo Grove, IL)
- …and affordable. Position Summary CVS is recruiting for a strong technical lead/application architect for contact center application development. This individual will ... be the most technical and senior resource on the Contact Center application...of the organization Preferred Qualifications: + Strong experience and project implementation on contact center technology + Experience working… more
- NiSource (Columbus, OH)
- …will work closely with the lead Enterprise Architect for the domain, the IT Portfolio Manager , and the Project Manager of these projects to organize the ... + Research possible solutions and alternatives for implementation of the project technology applications, business process and technical problems, problems,… more
- University of Washington (Seattle, WA)
- …as Avaya Aura platform (Communications Manager , Session Manager , System Manager , Call Center Elite); Avaya VoicePortal VXML IVR ; Avaya CMS Supervisor; ... walk-throughs and in-person meetings with customers on-site as deemed necessary by the project , actively participating in weekly project meetings (may be video… more
- PNC (Strongsville, OH)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. Experience in the below area preferred: * Genesys Cloud * ... IVR * Microservices * API's * Verint * NICE *...to utilize a variety of management skill sets and technical tools to ensure quality and high standards in IT… more