- COOLSOFT (Baltimore, MD)
- …Possesses excellent communication skills to handle a diverse team of stakeholders requesting technical support tactfully. Ability to learn new technical ... Jira Helpdesk Architect (Jobs in Baltimore, MD) Requirement id...computers, and monitors. Ability to work collaboratively with various technical teams, business users, managers, and other non- technical… more
- SR International, Inc. (Phoenix, AZ)
- …management studies, surveys, and compile reports to support decision-making. Provide helpdesk -style technical support to internal users. Engage with ... is critical in supporting process improvements, conducting data analysis, and providing technical support for various eServices applications and platforms. Key… more
- Express Employment (Bend, OR)
- …people and solving technical issues. You'll be the first line of support for helpdesk calls, providing both remote and onsite assistance, and escalating ... more complex issues when needed. Key Responsibilities: Filter and respond to helpdesk calls and tickets Provide on-site support and troubleshooting for office… more
- Sharp Electronics Corporation (Kingsport, TN)
- …necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft Desktop Certification preferred. + ... an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise...issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include reporting,… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying solutions to problems of ... related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...system and contribute to internal documentation. **Tier 1 Cloud Support Position Requirements:** + **Must be a US Citizen**… more
- COOLSOFT (Colonial Heights, VA)
- …Job title Architect Job location in South Chesterfield, VA Skills required Helpdesk Support , Customer Service, Server Hardware, Hands On Development Microsoft ... Status requirement Job interview type Email Recruiter:coolsoft Job Description Architect: Helpdesk Support , Customer Service, Server Hardware, Hands On… more
- COOLSOFT (Conyers, GA)
- …conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support . Qualifications: - 2+ years experience handling ... #776101 * MUST have IT Help Desk Call Center exp* Description : Provides technical assistance to both internal and external customers for tier one issues. This… more
- Kaeser Compressors, Inc. (Cypress, CA)
- …enforcement of the Kaeser Computer Security Policy. - Provide network administration and helpdesk support for all employees. - Maintain hardware inventories and ... computer, and WAN connections for Fredericksburg and our branch offices. - Support and provide administration for other office equipment including copiers, mail… more
- Carnegie Mellon University (Pittsburgh, PA)
- …Building on deep technical expertise, you will not only provide hands-on support to internal and external users, but also **lead teams** , coordinate complex ... scientific domain. + Lead or coordinate resolution of complex technical issues referred by the PSC helpdesk ,...for someone who shares our values and who will support the mission of the university through their work.… more
- Integra LifeSciences (Cordova, TN)
- …Operations Specialist** is responsible for providing remote and desk-side 1st and 2nd level support to Integra end-users at the Cordova, SLC and RDC site. The IS ... Support Specialist-Intermediate is also responsible for supporting PC hardware...essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and… more
- SC Department of Insurance (Columbia, SC)
- …and maintain accurate Consumer Complaint Company Contact, and report and complete related technical and helpdesk tickets. May Participate in periodic NAIC Point ... Manager. This role plans, coordinates and/or performs administrative, business management or support services activities. They will serve as primary support to… more
- Revelyst (San Diego, CA)
- …team. As a Tier 1 Customer Support Agent you provide the initial Technical Support contact to the end-user. To identify, research, and resolve all general ... for further assistance. This position reports to the **Customer Technical Support Supervisor** . **As the Customer...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- Carnegie Mellon University (Pittsburgh, PA)
- …application-level research software within your scientific domain. + Troubleshoot and resolve technical issues referred by the PSC helpdesk , providing timely and ... with internal and external users to solve problems, answer research and support questions, and provide expert guidance on configurations, best practices, and… more
- Jobleads-US (San Francisco, CA)
- …their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which ... provides AI enhanced support for the more complex or high‑touch queries that...growth. A culture that fosters curiosity, customer obsession, and technical excellence. Competitive salary and meaningful equity. Comprehensive medical,… more
- SAIC (Honolulu, HI)
- **Description** SAIC is hiring for a ** Technical Helpdesk ** to support the **US Army's Army Enterprise Service Desk (AESD)** team in **Honolulu, HI** to ... resolve technical problems (Tier 1) and answers queries by telephone...and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access,… more
- Two95 International Inc. (Cherry Hill, NJ)
- …certification or equivalent experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience ... Title: Helpdesk Level 2 support Work Location...up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
- Mackay Sposito (Vancouver, WA)
- …or related field, or equivalent work experience. + 1+ years of experience in a helpdesk or technical support role. + Proficiency with Windows 11, Microsoft ... Information Technology team. This position plays a vital role in providing first-line technical support to employees across the organization. The ideal candidate… more
- Insight Global (Coral Springs, FL)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements . 1-2 years in helpdesk or technical support , ideally with an ... We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP)...Provider (MSP) team. The ideal candidate will provide exceptional technical support to our clients, resolving issues… more
- ManpowerGroup (Charlotte, NC)
- …of job duties in a timely and accurate fashion. + This is a 100% phone support environment. The Technical Helpdesk Analyst will provide tech support ... **Job Title: Technical Helpdesk Analyst** **Location: Remote -...comfortable with Windows platforms including Microsoft Office 365. + Support Helpdesk Analyst will be trained on… more
- Mass Markets (Garden City, GA)
- …qualities: + Must be 18 years and older + High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center. + Strong ... expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first-level support … more
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