- The ODP Corporation (Frisco, TX)
- **Overview** The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and ... recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues....related field + Type of Experience: Customer Service, Sales Support + Technical Competencies & Information Systems:… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …develop & deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,...Tier 1 team and personnel on other infrastructure engineering… more
- Panasonic North America (Leawood, KS)
- …The primary focus of this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview within their day-to-day operations. ... this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview...stand-ups and/or other internal meetings as needed as a representative of the Help Desk + Acting as a… more
- iconectiv (Bridgewater, NJ)
- …. Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a production support ... customer's data center in USA. Strong Customer service, strong technical and troubleshooting skills and other soft skills are...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Proven IT (Tinley Park, IL)
- … II Engineer is responsible for vendor management and various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting ... support . This is the intermediate level of customer support . The Tier II Engineer has a...lbs. Physical Demands The physical demands described here are representative of those that must be met by an… more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...and resolutions to stakeholders. + Identify, research, and resolve technical problems; respond to support requests via… more
- Proven IT (Tinley Park, IL)
- …III Engineer is responsible for server, network, application, and virtual CIO support related to onboarding and ongoing technical maintenance and ... IT customers. This is an expert level of customer support for Managed IT Services. The Tier ...II Engineers, serving as an escalation point for advanced technical issues. + Responds to customer needs by conducting… more
- NuAxis Innovations (Kansas City, MO)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... discussion with users and hands-on assistance. + Provides on-site support to end-users on a variety of issues. +...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Proven IT (Franklin, TN)
- …impact on healthcare technology support . Requirements Primary Responsibilities: + Advanced Technical Support :Serve as a primary point of contact for end ... Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply...users requiring advanced technical assistance, and act as an escalation resource-guiding and… more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- Proven IT (Tinley Park, IL)
- …Description The Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting ... support . This is the basic level of customer support . The Tier I Engineer is a...lbs. Physical Demands The physical demands described here are representative of those that must be met by an… more
- CACI International (Sterling, VA)
- …CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, ... * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation,...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
- CACI International (Reston, VA)
- …Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages ... Network Operations - Tier 2 NETOPS Job Category: Information Technology Time...Administrator supporting Network Operations, you'll be challenged with enterprise support problems where you will coordinate with other NOC… more
- CACI International (Washington, DC)
- Network Engineer- Tier 3- Intelligence Community Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... great team and make a difference. **Responsibilities:** As a Tier 3 Network Engineer, you'll be challenged with hard...3 Network Engineer, you'll be challenged with hard complex support problems where you will coordinate with other NOC… more
- CACI International (Springfield, VA)
- Network Operations Center (NOC) Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... and challenging opportunity available for a Network Operations Center (NOC) Tier 3 supporting an Intelligence Community customer's wide-area (WAN), local-area (LAN)… more
- CACI International (Washington, DC)
- …Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages ... Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract...+ Support engineering designs data calls. + Support new/enhanced network implementation, installation, and technical … more
- CACI International (Las Cruces, NM)
- Network Management Systems (NMS) Operations Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... security configurations to ensure systems are up-to-date and secure. + Provide support for automation-related incidents and work on optimizing system health and… more
- CACI International (Piti, GU)
- Network Engineer Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
- RTX Corporation (Springfield, VA)
- …and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 troubleshooting toward resolution of technical system anomalies. ... hardware, software and operating system issues, and escalate application problems to support teams. Qualifications You Must Have + Typically requires a Bachelors… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …It's a great time to be a part of ZOLL! Job Summary: The Technical Support Associate is responsible for tier 1 customer and ZOLL Sales Team Support . ... Functions: Provide tier I technical support functions including, but not limited to: + Provide...or equivalent experience + Minimum of 2 years prior technical support experience working directly with customers,… more
Related Job Searches:
Representative,
Support,
Support Representative,
Technical,
Technical Support,
Technical Support Representative,
Tier,
Tier Technical Support