- Cisco (San Jose, CA)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success , Renewals, and Partners to ... for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be… more
- Cisco (PA)
- …a team of 10+ direct reports. + 5+ years of leadership within a Global Customer Success or Technical Support organizatio + 10+ years of proven success ... a team that has your back. **Role Summary** The Technical Success Engineering (TSE) Manager role at...improve platform health in addition to ensuring a positive support experience through a variety of defined interactions. You… more
- Cisco (Clayton, MO)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success , Renewals, and Partners to ... for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be… more
- Cisco (New York, NY)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success , Renewals, and Partners to ... ARR and services growth. Your Impact You will understand their Business and Technical objectives and develop strategies that will enable them. You will be… more
- Biller Genie (Orlando, FL)
- …the Biller Genie vision and journey! Qualifications: + Minimum of 2-5 years of technical customer success or support experience. Experience within SaaS, ... We are looking for a dynamic Subscriber Success Specialist to join our Biller Genie team!...phone calls. Focused on engagement, you will offer training, support , promote product adoption, and upsell subscriptions. The ideal… more
- Qualtrics (Washington, DC)
- … success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you should both be a ... the globe who think that's work worth doing. **Analyst, Technical Success Manager - Public Sector** **Why...maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as a platform expert, advising clients… more
- Cisco (Austin, TX)
- …soil. Qualifications * At least 5-7 years of support experience within a Technical Support , Solutions Engineering, Customer Success , or Technical ... of network-based service delivery The TAM role is a proactive support role for premium support accounts: you'll be responsible for supporting a select number of… more
- Palo Alto Networks (Plano, TX)
- …computer science or related discipline or equivalent experience **The Team** Our technical support team is critical to our success and mission. As part of ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...this team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Plano, TX)
- …mathematics, or related experience-or equivalent military experience **The Team** Our technical support team is essential to our success and mission. As part ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...of this team, you enable customer success by providing support to clients after… more
- Intuit (Mountain View, CA)
- …Guide and empower the team to provide exceptional technical and partner support . + Drive Partner Success : Diagnose and resolve complex connection issues, ... Overview Shape the Future of Financial Connectivity: Partner Technical Support Lead at Intuit Join...team to ensure exceptional technical and partner support delivery. + Drive Partner Success and… more
- Palo Alto Networks (Plano, TX)
- …outside of normal business hours (As business needs dictate) **The Team** Our technical support team is critical to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …+ Bachelor's degree or equivalent military experience required **The Team** Our technical support team is critical to our success and mission. As part of ... profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies...this team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Plano, TX)
- …Checkpoint, Juniper (Netscreen), and Fortinet products a plus **The Team** Our technical support team is critical to our success and mission. As part of this ... (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners +...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Plano, TX)
- …traffic generation tools and scripting languages is a plus **The Team** Our technical support team is essential to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Plano, TX)
- …(Certified Kubernetes Administrator) and AWS Solutions Architect. **The Team** Our technical support team is critical to our success and mission. As part of ... customers in CI/CD pipelines and Linux-based environments + Publish Technical Support Bulletins and other technical...this team, you enable customer success by providing support to clients after… more
- EDB (Boston, MA)
- …will be ** We're currently seeking a versatile manager with a proven history of success in technical support management and team development. This role ... and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations **Customer Engagement** + Direct communication with… more
- PayJunction (Santa Barbara, CA)
- …Vision PayJunction's Customer Support team provides award-winning customer service and technical support that achieves perennial success by focusing on ... emphatical about helping others. We exist to drive the success of our partners. Specifically, the developers who connect...team's mission is to provide industry-leading customer service and technical support . We work as a team… more
- BASF (Minneapolis, MN)
- …- Minneapolis, MN, you create chemistry by ** + Being responsible for the technical success and ongoing support of BASF's automotive refinish business ... **Now hiring! Technical Service Representative - Minneapolis, MN** _** Field...are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a… more
- SpaceX (Hawthorne, CA)
- …information systems, computer science, engineering, or economics. + Experience working with technical customer support and customer success within the ... WORKFORCE ANALYST We're seeking a dynamic Lead Customer Support Workforce Analyst to join our customer success...multiple levels of management. + Exceptional ability to communicate technical concepts to non- technical audiences at all… more
- Cisco (San Jose, CA)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success , Renewals, and Partners to ... for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. Your role will… more