- Trinity Health (Syracuse, NY)
- …tools. This role requires a deep understanding of Cisco Call Manager , Cisco CER, and other essential Cisco technologies. **Responsibilities:** + Design, ... manage Cisco Unified Communications solutions. + Maintain and troubleshoot Cisco Call Manager , Cisco CER, Cisco Unity Connection, and Cisco Contact Center. + Utilize… more
- Nightwing (MD)
- …markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical equipment training ... Wiring signals functions, equipment, and operation Private Branch Exchange operations, VOIP call manager operations A minimum of 4 years of applied Education and or… more
- House of Blues (Philadelphia, PA)
- …knowledge and experience with Casper, MAC scripting a plus + Knowledge of Cisco VOIP telephony , Call Manager + Must possess mobility to work in a standard office ... + Manage ticketing queue and allocating tickets appropriately to team. + Assist manager in interview process of new candidates. + Provide immediate, high urgency… more
- Penn Medicine (Philadelphia, PA)
- …(Preferred) + 1+ years of end user support experience (PCs, Mobility Devices, Telephony support) (Preferred) + Avaya Communication Manager /System Manager ... support for Microsoft Teams. + Troubleshoot and resolve issues related to telephony platforms including interacting with service providers and support vendors as… more
- ASM Global (Ontario, CA)
- Position Title: IT Manager Reports To: Director of IT Classification: Salaried, Exempt Compensation: Salary Range: $85,000k-$95,000k Annual based on experience Job ... Summary The IT Manager is responsible for managing and maintaining the Toyota...Windows and Macintosh environment. + Supporting network, internet, and telephony systems by providing network, wireless access and … more
- Pearl Interactive Network (Columbus, OH)
- …the design, configuration, and maintenance of Salesforce solutions, IVR, chatbots, VOIP telephony , and CRM/KM tools. The Technology Manager collaborates with ... Technology Managers (TMs) to Join Our Talent Community.** The **Technology Manager ** **(TM)** is responsible for leading the planning, implementation, and management… more
- The Walt Disney Company (San Antonio, TX)
- …experience through strategic hard work and determination! We are seeking a Senior WFM Manager in San Antonio, TX who will be an outstanding addition to our Workforce ... the use and set-up (including formulae) of WFM and telephony systems, ensuring tool education and usage both within...and queue size), WFO Tools (Aspect, Nice, Verint) and Telephony platforms (Nice, Salesforce, Service Now, Zen Desk etc.)… more
- Safran (Gainesville, TX)
- IT Manager Company : Safran Seats Job field : IT Location : Gainesville , Texas , United States Contract type : Permanent Contract duration : Full-time Required ... than 5 years Professional status : Professional, Engineer & Manager Salary range : Based on market data. \#...is a priority. * Assists users with computer and telephony hardware and software problems, and questions and arranges… more
- Trinity Health (Pontiac, MI)
- …implementation, maintenance and operation of a telecommunications/network infrastructure. Telephony responsibilities include assisting vendors in the implementation ... and/or Technician Infrastructure, configuring automatic call distribution systems, troubleshooting telephony issues and contacting vendors as required, coordinating telephone… more
- The Whole Person (Kansas City, MO)
- …organization celebrated 40 years in the Greater Kansas City Area TITLE: CDS Case Manager Department: CDS Reports to: CDS Manager Status: FT - Non-Exempt Hours ... staff to train consumers and PCAs on Blue Summit Telephony system as part of the CDS transition from...a typical case load of Consumers as assigned by Manager + Contact each Consumer, at a minimum, once… more
- Bridgestone Americas (Brook Park, OH)
- …makes us proud. **Job Category** Customer Support **Position Summary** We are seeking a Manager , Collection Strategies and Support to join our team! The Manager ... dialer and reporting teams, all while maintaining visibility over CFNA's telephony and collection platforms. This role will oversee the day-to-day operations,… more
- Qualtrics (Seattle, WA)
- …5,000 people across the globe who think that's work worth doing. **Senior Product Manager - (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This ... and improve customer experiences across all interaction channels. As a Product Manager focused on Omnichannel Analytics, you will lead the development of customer… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- ASM Research is seeking a Cloud Operations Manager on the Military OneSource Program to manage the design, development, and operation of an integrated IT, ... telephony , and web services cloud architecture. Aligning IT strategy...point for the integration of cloud network operations, VOIP telephony operations, Microsoft SharePoint administration, and web applications. +… more
- Nike (Beaverton, OR)
- Senior Product Manager - NIKE, Inc. - Beaverton, OR. Lead the creation of an end-to-end product/platform vision and multi-year roadmap for Nike Customer Service in ... with other Nike departments to discuss on RFP and finalize vendor for Telephony and IVA functionality. Telecommuting is available from anywhere in the US, except… more
- Google (San Jose, CA)
- …the future of messaging, leveraging your understanding of carrier ecosystems and telephony to solve technical challenges. Your initial focus will be on projects ... and interoperability of RCS services. + Understand carrier network architectures, telephony protocols, and regulatory requirements related to messaging. Google is… more
- Sharecare (Salt Lake City, UT)
- …everyone. To learn more, visit www.sharecare.com . Job Summary: The Supplemental Care Manager supports the Value Based Care Management program in an appropriate and ... or Care Management with CareFirst members. The Supplemental Care Manager will ensure that the ongoing needs of enrolled...also responsible for outreaching new members via an automated telephony system to engage them into the Care Management… more
- Stanford University (Stanford, CA)
- Project Manager 2-IT **Business Affairs: University IT (UIT), Redwood City, California, United States** Project Management Post Date 5 days ago Requisition # 106081 ... range of technology projects that are critical to the entire University. The project manager will work closely with the IT Infrastructure teams and manage a variety… more
- CVS Health (Buffalo Grove, IL)
- …heart, each and every day. IT Strategic Sourcing Leader - Sr. Category Manager CVS Health's Enterprise Procurement department, a key function within the company's ... Services organization, is in search of a Sourcing Category Manager who be responsible for the Enterprise Services IT...sub-categories such as hardware, labor, software, cloud, data center, network/ telephony and end user compute. This role will be… more
- University of Utah (Salt Lake City, UT)
- Details **Open Date** 07/17/2024 **Requisition Number** PRN39218B **Job Title** Manager , Multimedia **Working Title** Manager , UEN Video Operations Center **Job ... and Network ( UEN ) is seeking an Operations Manager for its UEN Video Operations Center ( VOC...and video-conferencing platforms and hardware. * Knowledge of IP Telephony and UCM environments a plus. * A functional… more
- ITW (Troy, OH)
- …is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of a contact center, ... metrics, and implementing training programs to enhance customer satisfaction. The manager works to streamline processes, optimize resource allocation, and address… more
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