- JPMorgan Chase (New York, NY)
- …and payments. This role is central to the design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as a key touchpoint ... Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical...both self-service and agent-assisted scenarios. + Develop audio and text prompts and scripts that are clear, concise, and… more
- TTEC (Tempe, AZ)
- …of many of the world's leading iconic and hypergrowth brands, we talk, message, text , and video chat with millions of customers every day. These exceptional ... potential has a place here with TTEC's award-winning employment experience. As **Inbound Chat Sales Representative** working onsite in Tempe, AZ, you'll be a part of… more
- Metropolitan Council (Minneapolis, MN)
- …+ Deliver accurate, customer-friendly transit information to riders over the phone, via Chat and SMS/ Text . + Provide excellent customer service and understand ... and agency-level decision making. + Provide feedback to improve phone, text , and chat services and the overall experience for customers; use expertise to… more
- PennyMac (St. Louis, MO)
- … text messages to consumers + Handle more complex products, calls, emails or text / chat sessions + Answer high-volume, inbound calls or texts from current ... Reviewing and validating loan documents + Handling routine calls, emails and/or chat responses with Pennymac employees, consumers &/or authorized 3rd parties +… more
- Wells Fargo (Phoenix, AZ)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... high attention to detail and accuracy. + Wells Fargo Consumer Lending Portal/Open Text experience + Systems of Record: BSC and CIV + Call Center/Phone experience… more
- Wells Fargo (Raleigh, NC)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... unclaimed property processing, legal order processing, estate care, and voice, email, chat , and social media services for consumer and small business customers. **In… more
- Wells Fargo (Phoenix, AZ)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... fast-paced, high-volume environment + Interact with customer service team and perform moderately complex customer support tasks + Manage risk by following all policies and procedures and staying abreast of changes to them + Advocate for digital services such… more
- Wells Fargo (San Antonio, TX)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems… more
- Wells Fargo (Roanoke, VA)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems… more
- Casella Waste Systems Inc. (Rutland, VT)
- …based on experience ## Key Responsibilities + Responds to customer inquiries via email, text chat and digital media regarding waste and recycling services\. + ... tone\. + Engages with customers across digital channels-including email, live chat , and digital media-using integrated support tools to deliver prompt, personalized… more
- Unity (Unity Village, MO)
- …delivery of high-quality, compassionate service across all communication channels (phone, email, chat , text , social media), drives team performance in alignment ... service levels, and prayer associate states across all channels (phone, email, chat , text , and social media). 13. Initiate corrective actions when required in… more
- Cargill (Chandler, AZ)
- …include relocation reimbursement.** **Equal Opportunity Employer, including Disability/Vet** To apply using chat / text , please click Apply Now button OR use this ... Shift **Compensation:** $19.00/hr **New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text … more
- Carrington (Frankfort, KY)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** \#LI-SY1 Carrington is an equal opportunity employer. It is ... the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical… more
- Carrington (Orange, CA)
- …to all applicants: Carrington does not do interviews or make offers via text or chat .** **\#Carrington** **\#LI-GV1** Carrington is an equal opportunity ... employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans… more
- United Therapeutics (Morrisville, NC)
- …+ Rare disease and / or complex therapy administration experience + Experience with text or chat HIPAA compliant communication methods + Bilingual Spanish Job ... Location This position will be located at our Morrisville, NC office. Currently this job is a fully onsite role. At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs… more
- Carrington (Orange, CA)
- …all applicants: Carrington does not do interviews or make offers via text or chat .** https://oag.ca.gov/privacy/ccpa **\#LI-AE1** Carrington is an equal ... opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation,… more
- DriveTime (Mesa, AZ)
- …and sales volume. + Communicate with potential customers using all DriveTime platforms including text , chat and email. + Set the first impression that will ... illustrate the type of buying experience the customers want and respond accordingly. + Develop professional relationships with customers and dealerships to identify vehicle needs. + Fully explain the steps of the sales process to customers. + Ensure a… more
- Carrington (Providence, RI)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat ** Carrington is an equal opportunity employer. It is the ... policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or… more
- University of Michigan (Ann Arbor, MI)
- …requirements and a workflow for a scalable system for conversational information seeking (by text chat and voice) + Meet regularly with developers and the ... project PI to ensure progress is being made on system development + Thoroughly test the final system + If time, evaluate the system with older adults in a field study **Required Qualifications + A PhD in Information, Human-Computer Interaction, Computer… more
- Carrington (Orange, CA)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat ** We are an Equal Opportunity Employer Carrington is an ... equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation,… more