- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... use of AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and… more
- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional,...individuals to join our team as a Guest Services Agent . This role is often the first point of… more
- National Vision (Duluth, GA)
- …praised, and career growth is a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This position is responsible for timely and ... You Do? The Specifics. + Works with our SERVE ticketing system to provide 1st-level support for all company...and welcoming demeanor. + Works with the Tier 1 Agent Lead and Shared Services Manager on People Team… more
- ClearlyAgile (Tampa, FL)
- AI Agent Developer (LLM Specialist) Role Overview The AI Agent Developer is responsible for designing, building, and deploying intelligent autonomous or ... integration, and secure data interaction across enterprise environments. Key Responsibilities Agent Design & Development + Architect and implement AI-powered agents… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN16560N **Job Title** Cashier **Working Title** Box Office Ticket Agent **Career Progression Track** A **Track Level** **FLSA Code** Nonexempt **Patient ... on performance schedule. In addition, PTC also manages the ticketing for the University of Utah Theatre Department. **Responsibilities**...include but are not limited to: 1. Using our ticketing software to sell and exchange tickets for customers.… more
- Horizon Air (Redmond, OR)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- ZOLL Medical Corporation (Miami, FL)
- …to assist with AED swap outs. Essential Responsibilities: . A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic ... AEDs o Reporting issues through the Rescue Ready Services Ticketing System o Assist as needed with special projects...projects in the field Required Qualifications: Rescue Ready Service Agent must be able to operate computer equipment and… more
- AAA Mid Atlantic (Forks, WA)
- Become a Corporate Travel International Agent with AAA Club Alliance! We are seeking an experienced Corporate Travel International Agent to join our dynamic ... GDS are required. + Knowledge of domestic and international faring, ticketing procedures, and commission structures. + Demonstrated professional customer service… more
- SkyWest Airlines (Shenandoah, VA)
- …as needed + Conduct briefings and meetings with station personnel + Cross Utilized Agent Duties as required **Minimum Requirements** + Be at least 18 years of age ... goal oriented + Ability to work under pressure + Thorough understanding of ticketing /gate/ramp procedures + Ability to lift 50+ pounds consistently, with or without… more
- Delta Air Lines, Inc. (Kansas City, MO)
- …mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our customers, guide them to where they ... need to go, and assist them on the computer with their ticketing and baggage check-in process. This position is an entry-level position. Our leaders provide… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... supervisor or technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health Sciences IT… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... skills are required * Proficiency with Microsoft Office, Outlook, CRM, and ticketing /tracking systems required * Organized with the ability to multitask, prioritize,… more
- SkyWest Airlines (Paducah, KY)
- …while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, ... resolving customer concerns, and more. As a SkyWest employee you'll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …to assigned criticality and established SLAs. + Operate and maintain an approved ticketing and tracking system to log, monitor, and document all user interactions, ... resolutions, escalations, and follow-ups. + Support enterprise IT services and end-user technologies, including: Operating systems (Windows, macOS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common… more
- Robert Half Technology (Covington, GA)
- …checks (IMEI/ESN). + Process and document all interactions within the company's ticketing /CRM systems with accuracy and clarity. + Provide friendly, patient, and ... clear communication-translating basic technical steps into easy instructions for customers. + Follow compliance, quality, and performance standards set. Requirements + Front-line support experience + Customer service skills that translate across IT operations… more
- SAIC (San Diego, CA)
- …support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of ... desk procedures. + Log all help desk/networking monitoring interactions in HELIX ticketing system. + Redirect problems to appropriate resources. + Identify and… more
- Montage Marketing Group (Rockville, MD)
- …environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and security compliance. ... driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership (levels 1-3). * Experience managing vendors and IT projects. *… more
- MyFlorida (Tallahassee, FL)
- …Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This position is ... System. Knowledge of customer call documentation and tracking system, such as a ticketing system. Experience in a Help Desk/Call Center environment or ACCESS Program… more
- Deloitte (Denver, CO)
- …chat, and will be responsible to maintain product SLAs via a ticketing system for incident management. Additional responsibilities include: + Provide premium-level ... via email, phone, and chat; maintain SLAs using a ticketing system. + Analyze, resolve, and track support incidents...If not CPA eligible: + Licensed Attorney + Enrolled Agent + Technology Certifications: + AWS Certified Solutions Architect… more
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