- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Agent Location: Hybrid - Rockville, MD and home office Employment Type: Full-time, Exempt Salary: $50,000-$55,000 Annually Are ... wants you! Montage is looking for a full-time Operations Center Help Desk Agent to support a federal government contract. This support role ensures timely,… more
- Alaska Airlines (Los Angeles, CA)
- ** Company ** Alaska Airlines **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences ... to take you places. **Role Summary** The Customer Service Agent is responsible for assisting guests with travel needs...responds to guest inquiries and performs various tasks in ticketing , check-in, and boarding areas. This is a union… more
- Horizon Air (Pullman, WA)
- ** Company ** Horizon Air **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along ... all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions… more
- NCR VOYIX (Annapolis, MD)
- …to your local favorite around the corner. Job Description: SAS L1 Support Agent Location: Maryland, Virtual Requirements: Ability to obtain a "Sensitive" level USPS ... Knowledge Base Systems, hardware troubleshooting Summary of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing… more
- AAA Mid Atlantic (Forks, WA)
- Become a Corporate Travel International Agent with AAA Club Alliance! We are seeking an experienced Corporate Travel International Agent to join our dynamic ... tuition reimbursement program. + 401(K) Plan : Save for your retirement with our company -matched 401(K) plan, up to 7%. What You'll Do: + Book domestic and… more
- Pacific Aviation (Seattle, WA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport At Pacific Aviation, we take pride ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- House of Blues (San Diego, CA)
- …ARE WE? Live Nation Entertainment is the world's leading live entertainment company , comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live ... & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and...of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we… more
- Live Nation (Tacoma, WA)
- …the magic of live entertainment like we are, and you want to work at a company dedicated tohelping millions of fans experience it, we want you on our team. THE JOB ... are searching for individuals to fill several Box Office Agent roles in the Tacoma area to servicevarious events....+ Fostering and maintaining a positive attitude towards the company and its activities Our job descriptions evolve with… more
- Delta Air Lines, Inc. (New York, NY)
- …Eligibility** Internal Employees: Before applying for this position, please reference the company 's Internal Mobility Policy and Residency Policy to ensure you meet ... transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our...go, and assist them on the computer with their ticketing and baggage check-in process. This position is an… more
- Insight Global (Miami, FL)
- …Support for RBI guests ordering in-store, and across apps/websites. We are a company committed to creating inclusive environments where people can bring their full, ... Minimum 2 years Customer Service experience Experience with Zendesk, Freshdesk or other ticketing systems Experience in a tech environment null We are a company… more
- SkyWest Airlines (Kearney, NE)
- …while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, ... in a great team atmosphere, and the potential to advance within the company . **Responsibilities** + Load/unload customer luggage, airfreight, and company mail… more
- House of Blues (New Orleans, LA)
- …are we? Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live ... Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 465 million tickets sold and more than 12,500 clients… more
- Montage Marketing Group (MD)
- …research grant program? Are you able to design and develop efficient ticketing processes that exceed service level agreements and client expectations? Montage ... managing performance, and delivering coaching and feedback to elevate support agent performance. + Fundamental background in ITIL best practices; ITIL certification… more
- EchoStar (Englewood, CO)
- ** Company Summary** EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand ... to our field agents. **Job Duties and Responsibilities** The Ticketing App (Case Manager) is an essential application on...App (Case Manager) is an essential application on the agent desktop, part of our App Development & Experience… more
- TEKsystems (Beaverton, OR)
- …monitor, complete timecards prior to deadline and without error) * Listen to agent calls and provide feedback as necessary * Handle coaching conversations with ... agents * Offer agent support via chat and in-person * Effectively handle... equipment/software (assist with resetting passwords, reporting issues through ticketing systems) Additional Skills & Qualifications: We need a… more
- Sprinklr (MA)
- Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management ... and Support Transformation leads. + Map legacy operations (telephony, IVR, ticketing , WFM) into modern Sprinklr-enabled workflows using AI routing, unified … more
- Hyundai Autoever America (Costa Mesa, CA)
- …agents on product support; address agents performance and corrective action plans; agent motivation and rewards. Technical Support (30%) + Raise and track issues ... master copies. + Perform field testing when necessary. Operations (20%) + Enforce company policies and procedures. + Responsible for all aspects of the online… more
- General Dynamics - GDIT (Offutt AFB, NE)
- …will have experience with quality assurance processes. The candidate will be a proactive agent for change, possess high energy, have a passion for quality, and be ... + Perform quality reviews of service desk interactions (phone, chat, email, ticketing system) to assess technical accuracy, customer service skills, and adherence to… more
- GCI Communication Corp (Anchorage, AK)
- …under the Technology Solutions department. Coordinate and assist with company -wide projects, programs, and special assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES ... and other dispatch teams inside of GCI. Coordinate and create tickets in multiple ticketing systems supported by GCI. Contact clients via phone and email for all… more