- National Vision (Duluth, GA)
- …as needed. What Would You Do? The Specifics. + Works with our SERVE ticketing system to provide 1st-level support for all company associates. + Provides ... a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This...High School Diploma or equivalent (Required). Additional Skills + Ticketing System experience (Service Now Preferred) + HRIS system… more
- Robert Half Technology (Covington, GA)
- Description What You'll Be Doing: + First-level support for Cellular users in a Call Center environment + Serve as the initial support contact for customers ... SIMs, rebooting devices, and verifying account details. + Provide Technical Support when problems involve backend provisioning, network outages, number porting… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- ZOLL Medical Corporation (Miami, FL)
- …to assist with AED swap outs. Essential Responsibilities: . A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic ... of Pads & Batteries as needed o Post Event support and data retrieval from AEDs o Reporting issues...AEDs o Reporting issues through the Rescue Ready Services Ticketing System o Assist as needed with special projects… more
- AAA Mid Atlantic (Forks, WA)
- Become a Corporate Travel International Agent with AAA Club Alliance! We are seeking an experienced Corporate Travel International Agent to join our dynamic ... GDS are required. + Knowledge of domestic and international faring, ticketing procedures, and commission structures. + Demonstrated professional customer service… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... support for all users experiencing problems with the clinical...technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC… more
- Delta Air Lines, Inc. (Kansas City, MO)
- …mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our customers, guide them to where they ... go, and assist them on the computer with their ticketing and baggage check-in process. This position is an...life insurance benefits. + Family care assistance through fertility support , surrogacy and adoption assistance, lactation support ,… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... of troubleshooting, reproduction steps, plus any measures taken toward resolution. 6. Support and educate Virtuoso network in the use of all Virtuoso sales… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... with defined service level agreements (SLAs). The contractor will support a wide range of enterprise IT services and...and established SLAs. + Operate and maintain an approved ticketing and tracking system to log, monitor, and document… more
- Deloitte (Denver, CO)
- …internal and external users via email, phone, and chat; maintain SLAs using a ticketing system. + Analyze, resolve, and track support incidents or requests, ... the US Tax Transformation technology team. This is an exciting opportunity to support global execution of Deloitte's tax strategy as we shift from "doing digital"… more
- US Tech Solutions (South Jordan, UT)
- …across all interactions. **Communication & Documentation:** + Clearly document all support interactions in the ticketing system, including problem details, ... **Job Title: IT Support ** **Duration: 12 Months** **Location: South Jordan, UT...paced work environment** **Executive Summary:** The IT Service Desk Agent is the first point of contact for end… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will be responsible for...will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in… more
- SAIC (San Diego, CA)
- **Description** SAIC is seeking a Junior TACNET ISEA **Network Engineer Associate** (Fleet Support ) **ONSITE in San Diego, CA** . This role will support the ... Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital… more
- Montage Marketing Group (Rockville, MD)
- …experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership ... to create and execute effective security compliance and systems administration strategies in support of our agency. This is a full-time, exempt position working a… more
- GE Appliances, a Haier company (Louisville, KY)
- …consumer durables, home appliances, or electronics industries. + Background in remote agent workforce support , including logistics and IT coordination. + ... Director to lead the transformation of our consumer and customer support operations through AI-driven technologies, digital tools, and automation. This leader… more
- Ivyhill Technologies LLC (College Park, MD)
- …for our project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received via phone ... them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems.… more
- MyFlorida (Tallahassee, FL)
- …Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This position is ... customer call documentation and tracking system, such as a ticketing system. Experience in a Help Desk/Call Center environment...Tier 1 Help Desk position that primarily provides application support to the ACCESS Florida System and other ACCESS… more
- Public Consulting Group (Columbus, OH)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed… more
- General Dynamics Information Technology (Norfolk, VA)
- …**Public Trust/Other Required:** None **Job Family:** Field Service and Support **Skills:** End User Support ,Field Service Engineering,Network Administration ... theories and write reports to outline issues and solutions. + Provide IT support throughout area of responsibility + Utilize ServiceNow for change management, … more
- Leidos (Laurel, MD)
- …Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a ... in National Security!** **Job Summary:** Systems/Network administrator will provide support for implementation, troubleshooting and maintenance of Information Technology… more