- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant ( Tier 1 , Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations ... Help Desk Associate, is a part-time, Tier 1 support role at the Baruch Service ...technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral)… more
- Leidos (Lorton, VA)
- …and operational tasks as needed for mission success. This includes: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD Tier 1 team on ... (eg SOPs, IOPs, KBAs, training materials, etc.,) for EHD Tier 1 team and Program end users...independently and as part of a team. + Excellent customer service , communication, organizational and technical skills.… more
- Robert Half Technology (Puyallup, WA)
- Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role ... technical issues and ensuring the smooth operation of our customer service desk. Responsibilities: * Oversee the...desk. Responsibilities: * Oversee the day-to-day operations of our Tier 1 team. * Ensure the accurate… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is aware of any incidents causing a disruption to day-to-day operations. * Keep the Tier 1 Manager abreast of all shift member performance or attendance issues.… more
- Leidos (Lorton, VA)
- …customer resolution. + Understands EHD Service Level Objectives (SLOs) and the Tier 1 role in support of meeting SLOs. + Performs day-to-day EHD ... is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support...independently and as part of a team. + Excellent customer service , communication, organizational and technical skills.… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job...and incident management for VIP support + Demonstrate sound customer service and telephone etiquette in responding ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...with Active Directory management and administration _Desired:_ + HDI Customer Service Representative Certification (HDI-CSR) + ITIL… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking NOSC Infrastructure Tier 1 Analyst to support a 24x7x365...customer facing position that requires significant experience in customer service and the ability to remain… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer 's network infrastructure and provide ... Tier 1 Network Administrator Washington, DC,... Tier 1 Network Administrator Washington, DC, USA Req #283...and ability to multi-task in a fast-paced environment + Customer service mindset and professional demeanor +… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
- ManpowerGroup (Plano, TX)
- Tier 1 Resident Technician Plano, TX (Hybrid) 8+ months contract position **Pay Range: 30-$35/hr** Our Fortune 500 client (One of the world's Information ... talent to join their innovative team. Are you a Tier 1 Resident Technician with a passion...-facing position, and the successful candidate will have outstanding customer service skills. This is a fast-paced… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Koniag Government Services (Boulder, CO)
- sTAP/uTAP Tier 1 Support Professional Boulder, CO, USA Req #196 Wednesday, April 23, 2025 **Koniag Data Solutions,** a Koniag Government Services company, is ... seeking a sTAP/uTAP Tier 1 Support Professional with a Secret... management + Understanding of security protocols + Strong customer service skills + Proficiency in Windows… more
- COMSO, Inc (Fort Meade, MD)
- …Document and communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via phone, email, ... - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a... support. + Work with a small team providing service availability monitoring and help desk support for internet-like… more
- Bon Secours Mercy Health (Mechanicsville, VA)
- …Pool are hired with the understanding they must float based on the tiers below: + Tier 1 : Float expectation within a single site based on competency + Tier ... committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates...The primary function of this job, based on hiring tier , is to be available and flexible to float… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. + Create a...+ Active DOD Public Trust or higher + Superior customer service skills a must; strong desire to… more
- Proven IT (Tinley Park, IL)
- …+ Perform other duties as assigned to meet business needs Requirements + 2 to 3 years of customer service + At least 1 year experience as an IT technician + ... Onboarding Specialist Tier 1 Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487)...have strong attention to detail + Excellent organizational and customer service skills + Desktop management and… more
- TEKsystems (Columbus, OH)
- Description Tier 1 Helpdesk TECHNICAL SKILLS Must...Summary: The Service Desk position provides outstanding customer service at all times. The ... 1 year of IT support or IT Service Desk experience required. This can be a combination...service position will allow you to engage your customer service skills by delivering prompt and… more
- SKC Communication Products LLC (KS)
- …Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work ... to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great… more