- Applied Research Associates, Inc. (Raleigh, NC)
- …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +...such as Jira, ServiceNow, or similar + Strong troubleshooting, customer service , and communication skills + Interest… more
- iconectiv (Bridgewater, NJ)
- …critical business applications while providing outstanding customer service to our tier 1 customer . This person must demonstrate very good technical ... in customer 's data center in USA. Strong Customer service , strong technical and troubleshooting skills...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... support may require local travel + Intercept and manage customer IT service requests via telephone, fax,...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service… more
- Ralliant (Fairport, NY)
- …be required + Ability to evaluate problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's ... **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits**...and Oracle from entry to delivery + Act as tier 1 phone support for inbound calls,… more
- NuAxis Innovations (Washington, DC)
- …performance feedback. + Conduct training and development to improve technical and customer service skills. + Monitor technician attendance, assign schedules, and ... **Help Desk Manager** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...later). + ITIL v4 Foundation or equivalent. + HDI Customer Service Representative or other industry-recognized … more
- The Toro Company (Bloomington, MN)
- …issues. Data may come from a variety of sources such as voice of customer , distributor service personnel, telephone calls, emails, etc. + Actively interfaces ... Field Service Specialist II or III, 50% Travel -...The immediate need will be to lead and execute customer site setup, maintain prototype machine up time and… more
- altafiber (Honolulu, HI)
- …overall monitoring and surveillance of the HT network. Responsibilities include providing tier 1 support to engineering, field operations, central office ... operations, and switching functions through remote monitoring and surveillance. Tier 1 support functions include switching, transport operations, network… more
- Everon (Wall Township, NJ)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings.? **Work Environment:** + The employee is occasionally ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Everon (North Haven, CT)
- …local codes. + Requires 75 % to 100 % proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally exposed ... The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while… more
- Everon (Grand Rapids, MI)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally ... (https://www.linkedin.com/company/everon-solutions) **_Duties And Responsibilities_** + Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative… more
- Hawaiian Electric (Honolulu, HI)
- …of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) This posting seeks to fill at ... for SAP and SAP related information systems to meet company and/or customer requirements, within budget and time constraints. As needed, performs second-level help… more
- CyrusOne (Allen, TX)
- …provided. **Minimum Requirements** + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...hardware swap, and setting up new customers. + Install customer orders, including cabinet or cage setup, office setup,… more
- Renesas (Austin, TX)
- …Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic advantage through technology ... models to provide critical, decision-making guidance to both product development and customer engagements. + Customer Engagement: Win customers' trust by… more
- Tyto Athene (San Diego, CA)
- …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... is searching for a **Systems Analyst** to serve as a resource on the DAU Customer Service Team with on-site support required at the West Campus Location in… more
- Ralliant (Albany, NY)
- …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). . Deliver Tektronix's value proposition… more
- Cupertino Electric (San Jose, CA)
- …payroll, wage and hour laws and best practices. + Provide high level of customer service and ensure positive internal and external customer interactions. ... and various required labor compliance documents submitted by lower tier subcontractors as necessary. + Confirm the prevailing wage...payroll reports to customers. + Provide high level of customer service and ensure positive customer… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... networking fundamentals (TCP/IP, DNS, DHCP, VPN). + Excellent communication and customer service skills. + Ability to work independently and collaboratively in a… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... **Incident Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. **Responsibilities:** + Supporting the restoration of network… more
- Wheeler Machinery (Salt Lake City, UT)
- …this role is someone who combines a robust technical background with outstanding customer service skills and possesses a passion for fostering continuous ... and Responsibilities** Ticket Management: + Assess, plan, and resolve Tier 1 & 2 issues efficiently and...escalations and provide insight regarding resolutions + Deliver exceptional customer service and manage priorities effectively to… more
- Towne Park (Nashville, TN)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover + Manages scheduling, overtime for associates… more
