- Butler Aerospace and Defense (Lewisburg, TN)
- …Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Tier 1 Customer Service Representative The client ... and complete information by using the right methods/tools Meet personal/ customer service team sales targets and call...department * Customer inquiries are triaged by Tier 1 and transferred to the … more
- Bering Straits Native Corporation (Anchorage, AK)
- …Qualifications Required (Minimum) Qualifications: Associate degree in applied sciences or related field. 1 + year in a Tier 1 Computer Technician support ... Android, and Associated Apps Software Support Including:Infor Point-of-Sale application.WPCRM Customer Resource Management Software.Termsync Customer Self-Serve Portal.Microsoft… more
- eXcell (Westford, MA)
- …enjoy our generous employee benefits!Our client has a brand new opportunity for a qualified Tier 1 Desktop Support to join their team onsite in Westford, MA. ... the Microsoft and Macintosh-based equipment Strong interpersonal skills with a passion for customer service Ability to lift computer hardware, ranging from 0-50… more
- American Honda Motor Co Inc (Marysville, OH)
- …to the appropriate team or individual.Qualifications, Experience, and SkillsRequired Work Experience: * 1 year of payroll, customer service or human resource ... Bring the Future!Job PurposeThis job will focus on resolving Tier 2 payroll inquiries. IE, inquiries the HR Contact...work experience in payroll, human resources or in a customer service role. Desired Skills: * Ability… more
- Dexian - DISYS (Denver, CO)
- …working onsite five days a week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for ... and software applications, and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2 support to… more
- Percepta (Melbourne, FL)
- …a team to deliver high customer and employee satisfaction. * Strong customer service background and experience. * Case management expertise and an ... The Assistant Customer Operations Manager (ACOM) will work under the...degree preferred, or equivalent related experienceExperience * Minimum of 1 year in a preferred CRC role ( Tier… more
- Creative Financial Staffing (Dublin, OH)
- …THE COMPANY & HELP DESK TECHNICIAN: Organization prides itself on providing outstanding customer service to their internal employees. Every employee goes above ... part of a desktop support team, collaborate to provide tier 1 support to all end-points, including...knowledge transfer and workload balancing across platforms. Provide exceptional customer service as part of the Client… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …actual results against those goals and action plans on a monthly basis on the Tier 1 Huddle Board. Holds team members accountable to the achievement of these ... the Role:Job Summary The Manager - Reporting & Self Service manages a team of Data Analysts, Reporting Business...or Revenue Data Model (or must be obtained within 1 year of date of hire).Educational Requirements: Bachelors degree… more
- American Honda Motor Co Inc (Alpharetta, GA)
- …management team. Furthermore, the Assistant Manager will ensure seamless communication with the Tier 1 customer relations team in Chino, CA, disseminating ... join our team to Bring the Future!Job PurposeThe Aftersales Experience (ASX) Customer Relations Assistant Manager enhances Honda's Lifetime Owner Loyalty mission by… more
- FUJIFILM Holdings America Corporation (New York, NY)
- …and QA/RA work.Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... leading to customer satisfaction.Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- …Payment Kiosks, Video-over-Ethernet technology, Printers, Monitors, Electronic Payment Technology, o Customer service Skills o Time management Skills/ Needs to ... Overall Purpose: Tier 2/3 helpdesk support for field technicians using...and peripherals including printers and docking stationsRoles & Responsibilities: 1 ) Remote support of Windows XP, Windows 7, Windows… more
- CornerStone Staffing (Lewisville, TX)
- …Auto Repair company and we have immediate openings for Dynamic, Results Driven Customer Service Representatives in Lewisville, TX. If you truly enjoy helping ... desks are just some of the perks! Job Title: Customer Service Representative - Auto Repair Company...exceed quality management phone call scores Monthly Tiers: - Tier 1 - 850 assignments touched, 400 appointments… more
- Indotronix International Corporation (Lewisburg, TN)
- …us refer customers to the appropriate department * Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... and complete information by using the right methods/tools Meet personal/ customer service team sales targets and call...if a customer need can be met or will it require a case transfer to Tier … more
- Merck & Co. (Durham, NC)
- …impacting supply within the daily, weekly, and monthly IPT management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2, as ... This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, recognition, and… more
- Merck & Co. (Ames, IA)
- …and project management. Good communication and follow-up skills with a strong customer service attitude.Ability to self-direct and take constructive action in ... system planning parameters.Supply ChainManage, level load and report capacity utilization for months 1 -12 as well as to interact with Global Supply Chain on the… more
- Percepta (Houston, TX)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …team and reports actual results against those goals and action plans monthly on the Tier 1 Huddle Board. Holds team members accountable to the achievement of ... Revenue Data Model or (or MUST be obtained within 1 year of date of hire). Certified in one...issues/ concerns in a timely manner. Responsible for ensuring service level agreement adherence.Manages the customer relationships… more
- George Washington University (Dover, AR)
- …troubleshooting Crestron, Extron or Biamp systems.-Excellent organizational, interpersonal and customer service skills.-Ability to work within a team ... that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by...following duties:-Respond to AV support calls and provide on-site customer training (one-on-one and small group) in classrooms and… more
- Priam, Inc. (Los Angeles, CA)
- …hard never gives up and always keeps a smile on their face. A successful customer service representative will come with a dedication to personal and professional ... almost a decade ago. We are looking to hire 1 entry-level sales representative to our team who mirrors...growth. Our customer service representatives enjoy acting as the… more
- TTEC (St. Louis, MO)
- …EDR, email security, etc) for both on-prem and cloud environments, collaborating closely with Tier 1 SOC and with Threat Management team Develop, document, and ... what we do at TTEC for you and the customer . As a Senior Information Security SOC Analyst working...internal operating environment Perform regular quality assurance reviews of Tier 1 SOC triage and investigative work… more
