- GovCIO (St. Louis, MO)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7003/ tier - 1 - customer -service-rep/job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring for Tier 1 Computer User Support to...tier team at the Service Desk. Respond to customer questions and troubleshooting technical issues related to hardware,… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... accurate and clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **Must be a US… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... requests via phone, email, or chat, delivering a positive customer experience with prompt and effective solutions. + Accurately...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do...or self-service ticket in support of internal and/or outside customer computer hardware, software , network, system/application access,… more
- Cayuse Holdings (Pendleton, OR)
- … 1 .0 Helpdesk Specialist - NIGHT SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer ... - Here's What You Need** + High School diploma or GED required. + 1 year of Service/Help desk or customer service support experience. + Familiarity… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...and maintenance. This is the first level of technical customer support. The Tier I Engineer has ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... email. Provide assistance concerning the use of computer hardware and software , including printing, installation, word processing, electronic mail, and operating… more
- Patterson Companies, Inc. (Detroit, MI)
- …Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow ... **Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + ...customer relationship management, point of sale, or similar software systems with basic troubleshooting + 2 years experience… more
- CACI International (Sterling, VA)
- …Local * * * CACI is currently looking for a motivated, career and customer -oriented Tier 2 Technician (Journeyman) with Agile methodology experience to join our ... and work in a multi- tier service desk as well as work with software development and systems administrators by: + Provide second- tier support to end-users for… more
- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... users and systems. The team handles everything from hardware setup and software troubleshooting to user account management and ticket resolution across Windows based… more
- TEKsystems (Flint, MI)
- …the opportunity* *We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year of ... professional verbal communication skills. Ability to quickly resolve complex customer problems using various resources including computer screens and other… more
- ManTech (Altadena, CA)
- **MANTECH** seeks a motivated, career- and customer -oriented ** Tier 1 Service Desk Specialist** to join our team in **Altadena, CA** . **Responsibilities ... include but are not limited to:** + Provide Tier - 1 IT support in a heterogeneous environment...Mac, and limited Linux), focusing on issue resolution and customer satisfaction + Provides basic application and/or hardware support… more
- Robert Half Technology (Liberty, MO)
- Description We are looking for an experienced Help Desk Analyst to provide Tier 1 technical support to end users in Liberty, Missouri. This long-term contract ... has strong troubleshooting skills, and is committed to delivering excellent customer service. The role involves diagnosing and resolving technical issues, ensuring… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in Jacksonville, ... addressing a variety of IT issues, ensuring smooth operations across hardware, software , and connectivity systems. As a contract-to-permanent position, it offers an… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Oct 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Hybrid, ... Product specific paid training is provided. Responsibilities + Provides world class customer service in a fast-paced customer service center (an average… more
- Choisys Technology (VA)
- …and resolving hardware, software , and network issues that cannot be resolved at Tier 1 . This role requires strong technical expertise, the ability to work ... independently, and effective communication with users, Tier 1 staff, and backend engineering teams....to interpret logs, event data, and system behavior to isolate root causes. + Excellent customer service and communication… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's...support, resolving the most complex issues related to hardware, software , and network systems. + Escalated Ticket Management: Handle… more
- CACI International (San Antonio, TX)
- …is to provide advanced software /systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. Tier ... Tier 2 Cerner Application Support Analyst (2nd &...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more