- USAA (San Antonio, TX)
- …backlog for teams. Experience directly leading modernization efforts for a large Tier 1 insurance carrier. Guidewire Associate/Analyst Certification US military ... service and trusted advice. We seek to be the # 1 choice for the military community and their families....refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile… more
- Insight Global (Oak Brook, IL)
- …passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...Skills and Requirements We are seeking a dedicated and customer -focused Tier 1 Customer… more
- Intuit (Phoenix, AZ)
- …and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate across teams to strengthen feedback ... **Intuit Enterprise Suite (IES)** **team.** This is a highly technical role that serves as the end of the...process enhancements. **Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents and Customer … more
- TEKsystems (Ridgeland, SC)
- Tier 1 Support Technician (6-Month Contract) Location: Ridgeland, SC Status: On-site, Full-Time Schedule: 7:30 am - 3:30 pm with 30-minute lunch Our client is ... seeking a Tier 1 Support Technician for a 6-month...technical support or related role. + Skills: + Technical support and troubleshooting (hardware/software). + Customer … more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1 . This role is onsite at our GEIS Headquarters in Syracuse, NY. ... qualifications, as well as market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70 phone calls or… more
- The ODP Corporation (Toledo, OH)
- …Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take ... of experience in related field + Type of Experience: Customer Service, Sales Support + Technical Competencies...of Experience: Customer Service, Sales Support + Technical Competencies & Information Systems: Basic computer skills and… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support...Deliver clear, effective communication to ensure successful resolution of customer issues + Compile and report regular updates to… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...of the team, the Technician's duties will include providing technical troubleshooting support to the end users in the… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... system, ensuring alignment with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services, Microsoft Windows, and… more
- IQVIA (Santa Fe, NM)
- ** Tier 2, Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Short Term Contract Remote Role - Location (Open to Remote US)_ As the only global ... external agency. **Job Responsibilities:** + Manage and respond to customer inquiries concerning operation and configuration of the Optos...& Experience:** + High School diploma or equivalent + 1 + year of Technical Support experience required… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer 's network infrastructure and provide ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...1 -2 years of experience in network administration or technical support + Basic knowledge of network protocols, devices,… more
- Leidos (Washington, DC)
- …+ Identifies, researches, and resolves technical problems for end users. + Addresses customer escalations and works closely with Tier II, Tier III, ... customer resolution. Understands Service Level Agreements/Service Level Objectives (SLAs/SLOs) and the Tier 1 role in support of meeting SLOs. + Performs… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help...to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks… more
- Nightwing (Pensacola, FL)
- …operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software ... and commercial markets. NightWing is supporting a US Government customer on a large mission critical development and sustainment...Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …identify potential areas for improvement within systems or processes. + Provide mentoring and technical guidance to Tier 1 staff to improve first-call ... degree in IT, Computer Science, or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and Tier 3 IT… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...troubleshooting and maintenance. This is the first level of technical customer support. The Tier ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User...WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third...into the Tier 1 Help Desk by the third ring. + Create...correspondence and fulfill customer needs to ensure customer satisfaction. + Provide technical support to… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
