- Monster (Montgomery, OH)
- …through RMM and/or Intune 3 Years of Service Desk Support at a Tier 2 or higher level 1 -2 Years of physical infrastructure device management/configuration 2 ... years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job...in reporting activities for internal stakeholders and clients. Oversee desktop and helpdesk support efforts, ensuring that… more
- Monster (Lewisville, TX)
- …a high-quality customer service experience to all users at all our locations. Provides tier 1 service to end users by answering and responding to incident ... The incumbent will interface with employees at every division. The incumbent must support the guiding beliefs and core values of client, which are centered on… more
- HCA Healthcare (Richardson, TX)
- …and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience ... by case basis. + Experience: Minimum two years' experience in IT desktop support , customer service, helpdesk, and general technology support . +… more
- Leidos (Washington, DC)
- …users receive efficient and timely Tier 0, Tier 1 and Tier II Desktop support to ensure that service levels are achieved in line with the TO and ... be responsible for the total management of the Service Center, including SD, Desktop Support , incident and IT service request management and tracking, ticket… more
- Waverly Health Center (Waverly, IA)
- …systems meet Waverly Health's business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES + Desktop Support : + Maintains and supports all information systems ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...desktop equipment, peripherals, hardware, and software. + Helpdesk Support : + Answers and responds to phone and electronic… more
- CAI (Allentown, PA)
- …a critical role within our client's IT department, and is responsible for providing top- tier desktop support . This role requires in-depth knowledge of ... Desktop Support Specialist **Req number:** R6171... Desktop Support Specialist **Req number:** R6171 **Employment type:** Full...over 8,500 associates worldwide and a yearly revenue of $ 1 billion+. We have over 40 years of excellence… more
- TEKsystems (Monroe, LA)
- …- Monroe, LA (6 Month Contract) Description Our TEKsystem's client is looking for 5 qualified Tier I Desktop Support resources to join their team on a 6 ... they have Associates or Bachelor's, they would need only 1 year of experience). They can make some exceptions...either degree. The Desktop Tech team provides tier I support tickets that are escalated… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...support , diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software.… more
- SCI Shared Resources, LLC (Houston, TX)
- …User System Support ** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on ... Work! This Houston based role will be responsible for desktop engineering, implementation, and support of our...create knowledge base articles so the 1st and 2nd tier support teams can resolve at first… more
- Insight Global (Baton Rouge, LA)
- …requests, assisting employees both onsite and remotely. You'll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience ... Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and...our ticketing system (FreshService) - Escalate complex issues to Tier 2/ Tier 3 support when… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * **Advanced Technical Support :** + Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support ... related experience **US Citizenship Required:** Yes **Job Description:** WINDOWS DESKTOP ENGINEER Advance how our customers operate while you...+ Provide guidance and training to Tier 1 and Tier 2 support … more
- State of Indiana (Terre Haute, IN)
- Field Desktop Support Specialist Date Posted: Sep...Specialist will be escalated to a Senior technician for Tier 3 Support . This role will serve ... achieve business objectives and innovation. Role Overview: The Field Desktop Support Specialist provides desktop ...personnel who need assistance + Communicating directly with Dispatch, Tier 3 Support , Software Distribution and Security… more
- Robert Half Technology (Ames, IA)
- …Microsoft 365, networking infrastructure, and ERP systems. * Manage and triage incoming IT support tickets while providing Tier 1 assistance. * Assist with ... 1 -2 years of experience in IT Technical Support & help desk, desktop support...and ERP systems. * Manage and triage incoming IT support tickets while providing Tier 1… more
- Chenega Corporation (Washington, DC)
- …new IT requirements. + Support other locations, enterprise-wide via remote desktop support tools. + Receive technical information, guidance and processes ... objectives. The Desktop Technician V shall provide desktop computer support for general office software...policies are followed for server rooms, etc. + Assist TIER III support in troubleshooting higher level… more
- TEKsystems (West Bend, WI)
- …Experience Level: Intermediate ( 1 -3 years) Role Overview: Seeking a skilled Desktop Support Technician to provide hands-on technical support in ... collaborating with cross-functional IT teams. Key Responsibilities: + Provide Tier 2 support for desktop ...mobile devices (iOS, Android). + Handle escalations from the Tier 1 helpdesk and assist with onboarding/offboarding… more
- Alaka'ina Foundation Family of Companies (Pensacola, FL)
- …and networks including. + Break Fix Ticket Resolution, to include the following: + Provide Tier 2 desktop support to ensure incident resolution process is ... Desktop Support Specialist Location FL -...FL - Pensacola Job Code 13436 # of openings 1 Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=13436) The Alaka`ina Foundation Family of… more
- TEKsystems (West Bend, WI)
- … Tier 2 Support : + Handle escalated technical issues from Tier 1 help desk staff, providing timely and effective resolution. User Lifecycle ... Description We are seeking a skilled and customer-focused Desktop Support Technician to join our...support team. This role is responsible for handling Tier 2 escalations from the help desk, supporting onboarding… more
- Cayuse Holdings (Crownpoint, NM)
- …Non-Exempt **_TRAVEL_** Yes-less than 5% The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. ... as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. +… more
- CAI (Beaverton, OR)
- Desktop Support Specialist II **Req number:** R6214...or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues + ... over 8,500 associates worldwide and a yearly revenue of $ 1 billion+. We have over 40 years of excellence...bringing neurodiversity to the enterprise. **Job Summary** As a Desktop Support Specialist II, you will be… more
- DXC Technology (Austin, TX)
- …deliver excellence for our customers and colleagues at DXC.com. **Associate Manager - Desktop Support Nashville Tennessee (Hybrid)** **Must have a valid USA ... all global locations. ESSENTIAL DUTIES + Provide operational technical support to clients relating to desktop equipment...PCs, smart devices + Act as escalation point to Tier 1 group regarding any **application or… more
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