- Monster (Kirkland, WA)
- …and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and escalation point for the ... outsourced helpdesk provider (RAKE Digital). - Monitor and review user...tickets to ensure timely and effective resolution. - Provide Tier 3 support for complex or unresolved issues escalated… more
- Monster (Leesburg, VA)
- …a Week Onsite) As a(n) Desktop Support - I you will: Job Description: Deliver Tier 1 technical support to approximately 10,000 users, addressing issues such as ... Contact for end user issues. Manage, Distribute, and escalate helpdesk tickets as needed to other teams for action....of 1 year of experience in a Tier 1 technical support role. Requirements: Proficiency… more
- Monster (Montgomery, OH)
- …applications through RMM and/or Intune 3 Years of Service Desk Support at a Tier 2 or higher level 1 -2 Years of physical infrastructure device ... Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job Description: We are… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as...us to make a significant impact by enhancing our helpdesk services and ensuring optimal performance across help desk… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- TEKsystems (Coppell, TX)
- Description Job Title: Tier 1 Helpdesk Agent (also known as Help Desk Agent, Service Desk Agent, Desk Agent, or Guest Services) Key Responsibilities: + ... and work as part of a virtual team. SRequired Experience: + 1 -2 years in a helpdesk or call center role. + Familiarity with ticketing systems like ServiceNow.… more
- M. C. Dean (Austin, TX)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are ... engineering, and cybersecurity industries. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit.… more
- Serco (Norfolk, VA)
- …the managing of the day-to-day operations for a 24/7 basis NOSC watch-standing and Tier Level 1 Helpdesk functions. The NOSC operates, monitors, manages, ... (CRI) and hardware token (if needed). + Provide reports on all Tier Level 1 helpdesk security incidents to Cybersecurity Branch Network Defense (CND)… more
- Lockheed Martin (Moorestown, NJ)
- …focus on their mission with confidence\. **The Work** As a Windows System Administrator/ Tier 1 Helpdesk Specialist, you'll provide front\-line support ... innovative solutions in a secure environment\. **Who You Are** You bring Tier 1 helpdesk experience, with a strong foundation in Windows desktop/server… more
- Georgia Military College (Milledgeville, GA)
- …Support Specialist reports to the Vice President of Junior College Academics and p rovides tier 1 helpdesk support to students to answer basic questions ... Junior College student success and retention initiatives. Major Duties + Resolves tier 1 student helpdesk tickets on student accounts and learning… more
- Georgia Military College (Fairburn, GA)
- …with classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to answer ... duties as assigned. Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and… more
- TEKsystems (West Bend, WI)
- …hardware, software, and mobile devices (iOS, Android). + Handle escalations from the Tier 1 helpdesk and assist with onboarding/offboarding processes. + ... travel between office locations) Schedule: Monday-Friday Experience Level: Intermediate ( 1 -3 years) Role Overview: Seeking a skilled Desktop Support Technician… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC… more
- TEKsystems (Flint, MI)
- …individuals that do not have access to the website. This call center serves as the tier 1 helpdesk for the new MIBridges Portal. They answer questions about ... in State or Project systems. Report system issues, concerns, or discrepancies. 1 . Responds to enrollment, eligibility, or helpline services calls and questions,… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Insight Global (Columbus, OH)
- …* 3+years experience in a helpdesk , PC/desktop support type role resolving routine tier 1 & 2 issues * Experience troubleshooting Windows 10 OS and Windows ... troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the… more
- Insight Global (Ithaca, NY)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop ... a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new york....monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract… more
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