- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage… more
- Insight Global (Miami, FL)
- Job Description Our client is looking for an Tier 1 IT Technician to help support there building in Miami. This person needs have basic service desk ... diagnose, troubleshoot, and correct technical-support problems. The ideal candidate would come from 1 -2 years of previous experience and be ready to hit the ground… more
- CACI International (Shaw AFB, SC)
- …your expertise in other disciplines. **Responsibilities:** 1 . Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users. 2. ... of Travel: Continental US * * * **The Opportunity:** 1 . CACI has an exciting and immediate opportunity for...Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base… more
- Proven IT (Tinley Park, IL)
- … 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the first line of support… more
- Proven IT (Tinley Park, IL)
- Client Onboarding Specialist Tier 1 Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time ... and implement desktops/laptops. The intent of the Onboarding Specialist Tier I is to discover and report on the...to 3 years of customer service + At least 1 year experience as an IT technician… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS...limited to: + Hire, train and coach the EHD Tier 1 team, + Train and coach… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing...facility in Lorton, VA. + In-depth knowledge of commonly-used IT concepts, practices, and procedures within a Help… more
- TEKsystems (Colorado Springs, CO)
- …to knowledge base documentation and process improvements. * Prior experience in a Tier 1 or advanced Service Desk environment * Familiarity with Ivanti ... Top Skills' Details 1 . Strong technical troubleshooting skills across Windows environments...hybrid/remote employees. Job Description: We are seeking a seasoned IT Service Desk Analyst to join our team (with… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... users. The ideal technician will have 2+ years of IT help desk experience with a strong...the contractor's legal duty to furnish information. 41 CFR 60- 1 .35(c) UIC Government Services (UICGS / Bowhead) provides innovative… more
- Cardinal Health (San Diego, CA)
- **_What IT Service Center contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and ... solutions and strategies that enable operations and drive business value. IT Service Center resolves client/customer technical issues through virtual, real-time… more
- Koniag Government Services (Huntsville, AL)
- …**Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Tier 1 Help Desk Analyst will be responsible for providing ... a dedicated and customer-focused Help Desk Analyst Tier I to join our IT team....be able to obtain the CompTIA Security+ certification + 1 -2 years of experience in a help … more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, IT End User Support, IT...Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development… more
- GovCIO (Washington, DC)
- …team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Leidos (Odenton, MD)
- …the way we do business. 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
- Robert Half Technology (Charlotte, NC)
- …Remedy). + Escalate unresolved issues to Tier II/III teams. Requirements Qualifications: + 1 + years of IT support/ help desk experience. + Knowledge of ... Description Robert Half is proactively recruiting Help Desk Tier I Analysts to...Tier I Analysts to support our clients' growing IT environments. This entry-level role is ideal for candidates… more
- BD (Becton, Dickinson and Company) (MS)
- …working collaboratively toward successful, on-time implementations. The **Implementation Specialist, Tier I, Solution Deployment** is an integral member of the ... self to work. It's also a place where we help each other be great, we do what's right,...We welcome people with the imagination and drive to help us reinvent the future of health. At BD,… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... ensures adherence to SLAs, mentor staff, and coordinates with Tier 3 and other IT teams to...Troubleshooting complex hardware, software, and network issues escalated from Tier 1 . Managing ticket queues .… more
- Leidos (Aurora, CO)
- …that negatively impact Tier 2 mission operations. + Provide training to teammates, Tier 1 and customers as required + Other related supporting duties as ... help desk. The qualified candidate will be a Tier 2 maintainer in all respects and will work...for "how it's always been done." **Original Posting:** October 1 , 2025 For US Positions: While subject to change… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Assurance Vulnerabilities (IAVs). + Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and ... **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a...initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise… more