- Centre Technologies (Houston, TX)
- …announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician ! Our Company Culture: Our diverse workforce allows ... Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the… more
- University of Utah (Salt Lake City, UT)
- …**Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer ... **Open Until Filled** Yes **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the main point of contact for IVC… more
- Dobson Fiber (Oklahoma City, OK)
- … 1 escalations of a variety of DSL/FTTH/FTTB/VOIP solutions. Work with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of ... step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the...to 5 years of experience working in a Help Desk/ Tech Support position. Working knowledge of various… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...+ IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume… more
- TEKsystems (Jacksonville, FL)
- NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** + Will take ... . + The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. + The CSR is responsible for responding to a high volume… more
- SAIC (Las Vegas, NV)
- …applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support . + The candidate must ... problems to ensure customer satisfaction and productivity. Coordinate customer and support issues to ensure timely distribution of knowledge and productivity… more
- CACI International (Arlington, VA)
- …ensuring that new services incorporated in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates will be responsible ... IT Operations Manager ( Tier 1 / Tier ...service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the ... Washington Metropolitan Area. Provide technical support to organizations internal users of desktop applications and...software problems according to established procedures. + Deliver IT support remotely over the telephone. + Implement the most… more
- Insight Global (Golden, CO)
- … to join their team specifically with law enforcement. This person will be responsible for Tier 1 and 2 support over the phone managing tickets through ... plus. This role will be required to do some support face to face but will mainly be resolving...- 4 years of experience as a service desk technician resolving tier 1 and… more
- Insight Global (Tampa, FL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk/desktop support … more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 ...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- TEKsystems (Winter Park, FL)
- …details for this role are listed below. Description: - Job Responsibilities Summary: Technical Support Tier 1 Support Specialists are responsible for ... clients in their area is looking for an IT Support Technician to join their team. Additional...fast-paced call center environment. - Essential Job Functions - Tier 1 Support Specialists will… more
- Arcoro (Scottsdale, AZ)
- … duties as assigned Must Haves: + 1 + years of customer service and/or tech support + Experience supporting a SaaS product + MS Office Suite especially MS ... Excel + Microsoft Windows 7/10, Email + 1 + years of payroll support experience Perks and Benefits: + Competitive salary + 401(k) with Company match +… more
- TEKsystems (Winter Park, FL)
- Description: - Job Responsibilities Summary: Technical Support Tier 1 Support Specialists are responsible for providing first level technical assistance ... fast-paced call center environment. - Essential Job Functions - Tier 1 Support Specialists will...10 Mbps upload speeds. - When working remotely, the Tech Support Agent must have a quiet… more
- TEKsystems (Ocoee, FL)
- …and software products and problem solving/troubleshooting skills. Complexity: Learner/entry level role. Provides Tier 1 support of low to medium complexity. ... and scanners Assists in coordinating audiovisual setups and video conferencing support Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)… more
- Commander, Navy Installations (Keyport, WA)
- Summary The primary purpose of this position is to provide Tier 1 assistance in technical support and training to users of software applications. ... Region Northwest (CNRNW) area. Responsibilities MAJOR DUTIES **Customer Service ** Tier 1 Phone Support **Work...property, reporting any shortages or misuse to the Lead Technician or Manager as soon as possible. Takes utmost… more
- TEKsystems (King Of Prussia, PA)
- Description: Duties: 1 . Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices & peripheral ... support preferred. Skills: Information Technology, Hardware Troubleshooting, computers, pc technician , windows, support , customer service, desktop, technical … more
- Centre Technologies (Austin, TX)
- …we are expanding and looking to grow our team with a new Tier 1 , Deskside Support Technician ! Our Company Culture: Our diverse workforce allows Centre ... to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process… more
- Southern Glazer's Wine and Spirits (Kansas City, MO)
- …business operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more