• Tier 1 Helpdesk

    TEKsystems (Columbus, OH)
    Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Min 1 year of IT support or IT Service Desk experience required. This can be a combination of ... customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to… more
    TEKsystems (04/30/25)
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  • Help Desk Analyst Tier I

    Robert Half Technology (Nashville, TN)
    …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
    Robert Half Technology (04/16/25)
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  • Help Desk Tier 2 - Mid (Sys Admin)

    TekSynap (St. Louis, MO)
    …Technology Enterprise III (SITE III).TheTier 2 Help Desk System Administrator provides Tier 1 and 2 technical software,hardwareand network problem ... users through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the organization's products… more
    TekSynap (04/15/25)
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  • sTAP/uTAP Tier 1 Support…

    Koniag Government Services (Boulder, CO)
    …more. Koniag Data Solutions (KDS) is seeking an experienced sTAP/uTAP Tier 1 Support professional to provide technical assistance and operational support for ... sTAP/uTAP Tier 1 Support Professional Boulder, CO,...As a subsidiary of Koniag Government Services, we combine technical expertise with our Alaska Native Corporation values to… more
    Koniag Government Services (04/23/25)
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  • Network Analyst - OSC ( Technical Customer…

    Quality Technology Services, LLC (Suwanee, GA)
    …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... your career! (https://vimeo.com/727409140/ff26de87d4) The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be primarily...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
    Quality Technology Services, LLC (03/31/25)
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  • PC Support 1

    Insight Global (Davidson, NC)
    …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
    Insight Global (04/15/25)
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  • Technical Leader: Molding

    BD (Becton, Dickinson and Company) (Canaan, CT)
    …meet the business needs. **L** oss (Breakdown, Waste, Speed) Investigation and Resolution . Attend Tier 1 Start-up Technical and Tier 2 Meeting meetings ... **Job Description Summary** Technical Leader: Molding This role will lead the.... Exempt Associates: None . Hourly Associates: Small Team ( 1 -10) **QUALIFICATIONS AND REQUIREMENTS** 1 . Minimum Education:… more
    BD (Becton, Dickinson and Company) (04/26/25)
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  • Customer Service Representative

    BlackBox (Miami, FL)
    …Purpose of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff. Ensure help...Associates Degree in Information Technology or related, preferred. + 1 + years of customer service or technical more
    BlackBox (04/24/25)
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  • IT Support Specialist

    Globus Medical, Inc. (Audubon, PA)
    …written and verbal communication skills + **Problem-Solving** : Ability to set priorities, solve tier 1 technical issues, and escalate when needed + ... the location. **Essential Functions** **:** **Service Operations:** + Provide tier II technical support, diagnosing and resolving...that the Audubon HQ relies upon + Server as Tier 1 support to ensure that business… more
    Globus Medical, Inc. (03/28/25)
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  • Database Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; Plan, analyze, design, develop, ... "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot,… more
    Trace Systems Inc (04/25/25)
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  • Technical Support Manager

    Hidden Level (East Syracuse, NY)
    …Development Engineering and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + ... enhance security across various environments. As we expand, we're looking for a Technical Support Manager to join our Service Operations group. This position will be… more
    Hidden Level (02/12/25)
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  • Tier 2 System Administrator

    Koniag Government Services (Boulder, CO)
    …Responsibilities & Duties may include, but are not limited to:** + Resolve escalated technical issues from Tier 1 support + Perform advanced system ... more. Koniag Data Solutions (KDS) is seeking an experienced Tier 2 System Administrator to provide advanced technical...solutions + Provide after-hours support as needed + Mentor Tier 1 support staff + Manage system… more
    Koniag Government Services (04/23/25)
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  • Senior Configuration Analyst

    SAIC (VA)
    …Procurement System (SPS)/Procurement Desktop Defense (PD2) technical tasking as well as Tier 1 functional and technical support for this proprietary ... e-mail when events impact the user community. + Technical and functional liaison between Tier 1 help desk and Tier 3 technical and SME team members.… more
    SAIC (05/01/25)
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  • Top Secret Cleared Tier 2 SOC Analyst

    TEKsystems (Arlington, VA)
    …administrators, and other IT teams to implement mitigation strategies. * Mentor and provide technical guidance to Tier 1 NSOC analysts, including training on ... executive summaries. Key Responsibilities * Analyze and investigate escalated alerts from Tier 1 analysts using tools such as SIEM, EDR, IDS/IPS, and network… more
    TEKsystems (04/25/25)
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  • System Application Support Analyst

    Insight Global (Phoenix, AZ)
    …to protect sensitive healthcare information. User Support, Training, and Communication: -Provide Tier 1 technical support for enterprise-wide supply chain ... performance and security. Issue Resolution and Risk Management: -Resolve application related Tier 1 help-desk tickets by implementing timely and effective… more
    Insight Global (05/02/25)
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  • Client Systems Hardware Administrator-AOC

    Trace Systems Inc (Shaw AFB, SC)
    …AFB, SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on...requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher GENERAL EXPERIENCE: Responding… more
    Trace Systems Inc (04/25/25)
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  • AOC Network Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove client devices ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
    Trace Systems Inc (04/25/25)
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  • Enterprise Network Administrator II

    Trace Systems Inc (Shaw AFB, SC)
    …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove client devices ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
    Trace Systems Inc (04/25/25)
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  • Cloud Platforms Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …resolution for more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) Install, configure, ... "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot,… more
    Trace Systems Inc (04/25/25)
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  • Manager, IT Data Center Operations

    NTT America, Inc. (Sacramento, CA)
    …Enterprise Service Desk. This includes Incident Management, Monitoring, Call Center support, and Tier 1 technical support for NTT Customers and Employees. ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...Data Center Operations will lead a talented and diverse technical support team, ensuring the seamless support of multiple… more
    NTT America, Inc. (04/25/25)
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