- TEKsystems (Columbus, OH)
- Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Min 1 year of IT support or IT Service Desk experience required. This can be a combination of ... customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- TekSynap (St. Louis, MO)
- …Technology Enterprise III (SITE III).TheTier 2 Help Desk System Administrator provides Tier 1 and 2 technical software,hardwareand network problem ... users through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the organization's products… more
- Koniag Government Services (Boulder, CO)
- …more. Koniag Data Solutions (KDS) is seeking an experienced sTAP/uTAP Tier 1 Support professional to provide technical assistance and operational support for ... sTAP/uTAP Tier 1 Support Professional Boulder, CO,...As a subsidiary of Koniag Government Services, we combine technical expertise with our Alaska Native Corporation values to… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... your career! (https://vimeo.com/727409140/ff26de87d4) The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be primarily...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- BD (Becton, Dickinson and Company) (Canaan, CT)
- …meet the business needs. **L** oss (Breakdown, Waste, Speed) Investigation and Resolution . Attend Tier 1 Start-up Technical and Tier 2 Meeting meetings ... **Job Description Summary** Technical Leader: Molding This role will lead the.... Exempt Associates: None . Hourly Associates: Small Team ( 1 -10) **QUALIFICATIONS AND REQUIREMENTS** 1 . Minimum Education:… more
- BlackBox (Miami, FL)
- …Purpose of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff. Ensure help...Associates Degree in Information Technology or related, preferred. + 1 + years of customer service or technical … more
- Globus Medical, Inc. (Audubon, PA)
- …written and verbal communication skills + **Problem-Solving** : Ability to set priorities, solve tier 1 technical issues, and escalate when needed + ... the location. **Essential Functions** **:** **Service Operations:** + Provide tier II technical support, diagnosing and resolving...that the Audubon HQ relies upon + Server as Tier 1 support to ensure that business… more
- Trace Systems Inc (Shaw AFB, SC)
- …for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; Plan, analyze, design, develop, ... "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot,… more
- Hidden Level (East Syracuse, NY)
- …Development Engineering and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + ... enhance security across various environments. As we expand, we're looking for a Technical Support Manager to join our Service Operations group. This position will be… more
- Koniag Government Services (Boulder, CO)
- …Responsibilities & Duties may include, but are not limited to:** + Resolve escalated technical issues from Tier 1 support + Perform advanced system ... more. Koniag Data Solutions (KDS) is seeking an experienced Tier 2 System Administrator to provide advanced technical...solutions + Provide after-hours support as needed + Mentor Tier 1 support staff + Manage system… more
- SAIC (VA)
- …Procurement System (SPS)/Procurement Desktop Defense (PD2) technical tasking as well as Tier 1 functional and technical support for this proprietary ... e-mail when events impact the user community. + Technical and functional liaison between Tier 1 help desk and Tier 3 technical and SME team members.… more
- TEKsystems (Arlington, VA)
- …administrators, and other IT teams to implement mitigation strategies. * Mentor and provide technical guidance to Tier 1 NSOC analysts, including training on ... executive summaries. Key Responsibilities * Analyze and investigate escalated alerts from Tier 1 analysts using tools such as SIEM, EDR, IDS/IPS, and network… more
- Insight Global (Phoenix, AZ)
- …to protect sensitive healthcare information. User Support, Training, and Communication: -Provide Tier 1 technical support for enterprise-wide supply chain ... performance and security. Issue Resolution and Risk Management: -Resolve application related Tier 1 help-desk tickets by implementing timely and effective… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on...requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher GENERAL EXPERIENCE: Responding… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove client devices ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove client devices ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
- Trace Systems Inc (Shaw AFB, SC)
- …resolution for more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) Install, configure, ... "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot,… more
- NTT America, Inc. (Sacramento, CA)
- …Enterprise Service Desk. This includes Incident Management, Monitoring, Call Center support, and Tier 1 technical support for NTT Customers and Employees. ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...Data Center Operations will lead a talented and diverse technical support team, ensuring the seamless support of multiple… more
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