- State Farm Mutual Automobile Insurance Company (Bloomington, IL)
- …at the core of how we operate and the reason for our success. Come join a # 1 team and do some good! Are you a licensed Professional Engineer with a passion for ... our team and play a pivotal role in shaping and maintaining top- tier company facilities through innovative engineering solutions and strategic project leadership.… more
- Insight Global (New York, NY)
- Job Description Insight Global's client is seeking a Tier 1 Technical Support Specialist in Brooklyn, NY. We are seeking a proactive and customer-focused ... Tier 1 Technical Support Specialist to provide onsite technical assistance to approximately 20 end users at our client's photo printing facility. This… more
- Robert Half Technology (Des Moines, IA)
- Description We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will ... satisfaction. Requirements * At least 2 years of experience in a Tier 1 technical support or help desk role. * Proficiency in troubleshooting hardware,… more
- Insight Global (Oak Brook, IL)
- …mindset, and a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...- Sunday We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier ... completeness, and compliance with established standards. . Train, coach, and mentor Tier 1 staff to develop technical and analytical skills, improve response… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Oct 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Public Storage (Plano, TX)
- …zero-risk turnovers. + Strong problem-solving skills with the ability to independently resolve Tier 1 technical issues and escalate appropriately when ... consistent and engaging visual brand presence. **Job Description** Position Summary The Technical Portfolio Coordinator supports the Technical Project Manager in… more
- Wolters Kluwer (Indianapolis, IN)
- …or Hagerstown MD **OVERVIEW** You will enhance the customer experience by addressing technical issues and providing support. Your role will involve a mix of ... administration** **QUALIFICATIONS** **Education:** 2+ years' experience in a B2B technical service role or equivalent education **Experience:** + Knowledge of… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- Robert Half Technology (Jacksonville, FL)
- …We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in Jacksonville, ... processes, including password resets and permissions management. * Escalate more complex technical issues to senior technicians or engineers as required. * Maintain… more
- RKON (Chicago, IL)
- …maintaining, and optimizing network systems, as well as collaborating with Tier 1 support teams and other technical departments. The Tier 2 ... escalated issues, participate in network improvement projects, and provide mentoring to Tier 1 engineers. Key Responsibilities Troubleshooting & Support: +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Dial-In Number, and Out of Office Processes. 3. Diagnose, troubleshoot, and resolve complex technical issues that Tier 1 Analysts cannot, including hardware, ... a difference in people's lives.** The Service Desk Analyst, Tier 2 provides advanced technical support to...Desk Analyst acts as an escalation point for the Tier 1 Service Desk Analyst and interacts… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role ... issues efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers,… more
- Northrop Grumman (Tampa, FL)
- …their night shift rotations._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 technical support (including Domain Administration, System ... problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on...US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE:… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and remove client ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and remove client ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more
- Knowles Precision Devices (Itasca, IL)
- …lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support for hardware, software, and ... enterprise IT. The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and support… more
- The Walt Disney Company (Nicasio, CA)
- …and guidance to optimize their use of our platform. Your ability to balance tier 1 support, technical problem-solving, and workflow design will ensure ... the primary technical contact for assigned clients, providing tier 1 support and hands-on assistance with software implementation and workflow integration.… more
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