- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking NOSC Infrastructure Tier 1 Analyst to support...upon receiving calls, emails, and other correspondence. . Conduct technical services and support at the Tier … more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst ...to reduce user problems. + Provide local and remote Technical Support Services for end user support on the multiple ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst ...our EEO/AA officer at ###. If you are having technical issues or need an accommodation, please e-mail us… more
- Robert Half Technology (Denver, CO)
- Description We are looking for a motivated and adaptable Help Desk Analyst to provide Tier 1 IT support for our growing team in Denver, Colorado. This ... * Support team members by handling day-to-day IT inquiries and technical challenges. Requirements * At least 1 year of experience in IT support or a related… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst ...Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS Application experience + Familiar… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst , you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description: Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role.… more
- RKON (Chicago, IL)
- …deliver to our customers. About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) - Assurance and ... This position will report to the SOC Lead Security Analyst . In this role you will perform key client-facing...+ Participate in security incidents and act as the technical Subject Matter Expert during significant security incidents. +… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... system users who may be experiencing stress due to technical issues. Your ability to translate complex technical...+ -2-5 years of applicable work experience + - 1 -3 years ITIL experience + Clearance Level - Secret… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career...up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User...project related tasks). + Other duties as assigned. Required Technical and Professional Expertise + A desire to pursue a ... About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service… more
- TEKsystems (Arlington, VA)
- …administrators, and other IT teams to implement mitigation strategies. * Mentor and provide technical guidance to Tier 1 NSOC analysts, including training on ... executive summaries. Key Responsibilities * Analyze and investigate escalated alerts from Tier 1 analysts using tools such as SIEM, EDR, IDS/IPS, and network… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...Tier II III support team. Troubleshoot to resolve technical issues related to personal computer hardware, software applications,… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service-desk- analyst /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- Criterion Systems (Las Vegas, NV)
- …Energy National Nuclear Security Administration. Responsibilities We are seeking aTier 1 Intrusion Analystto support and contribute to our government customer's ... the ability to verbalize and provide documentation to both technical and non- technical audiences. Applicants must be...CEH, OSCP. + Compliance with NIST NICE Framework Intrusion Analyst within six months. Security Clearance Level + Active… more
- State of Massachusetts (Chelsea, MA)
- …primary role of the Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide ... outcomes. *About the Role:* EOTSS is seeking to hire a*Service**Desk** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst ...through phone, email or work management system for all Tier 1 calls. . Perform all … more
- Comerica (Farmington Hills, MI)
- …response process. The Tier 3 SOC Analyst serves as an escalation point for Tier 1 and Tier 2 Analysts within the SOC and provides advanced analytical ... Security Operations Center (SOC) Tier 3 Analyst The Security Operations...responsible for providing oversight during day-to-day operational tasks for Tier 1 and 2 analysts within the… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... grow your career! (https://vimeo.com/727409140/ff26de87d4) The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR)...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
- State of Massachusetts (Worcester, MA)
- …satisfaction. *Duties and Responsibilities* * Perform analysis, diagnosis, and resolution of tier 2 technical issues. * Record, troubleshoot, and track incidents ... *Position Summary* MassDOT is looking for a Service Delivery Analyst II to join the IT team. As a...through phone, email, or work management system for all tier 2 tickets. * Perform all tier … more
- HCA Healthcare (Nashville, TN)
- …The HCA ITG Tier 2 Associate Product Analyst will provide SME/ Tier 2 technical knowledge and product support. This position will focus on operational ... vary by location._** We are seeking an Associate Product Analyst for our team to ensure that we continue...2 product support for assigned applications. Escalated support from tier 1 service operation teams. Including escalation… more