- Applied Research Associates, Inc. (Raleigh, NC)
- …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... and respond to requests based on priority and defined Service Level Agreements (SLAs). + Provision and manage user...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
- iconectiv (Bridgewater, NJ)
- …experience for supporting proprietary and critical business applications while providing outstanding customer service to our tier 1 customer. This person ... deployed in customer's data center in USA. Strong Customer service , strong technical and troubleshooting skills and...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- CyrusOne (Totowa, NJ)
- … issues pertaining to network and server communications. + Strong customer service skills, technical aptitude and attention to detail. **Experience/Skills:** + ... within 15 minutes of receipt + Provides superior customer service to all customers + Effectively coordinates and communicates...+ **2pm - 2am** + Weekly rotation: + **Week 1 :** Thursday, Friday Saturday, Sunday + **Week 2:** Friday,… more
- Epsilon, Inc (Alexandria, VA)
- …delivery + Provide mentorship and training to colleagues and new team members on technical processes and client service standards + Create, modify, and ensure ... ** Technical Lead** **Epsilon is now part of AMERICAN..."Microsoft Certification:" variant + ITIL Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier… more
- Wheeler Machinery (Salt Lake City, UT)
- …**A** Requirements **Duties and Responsibilities** Ticket Management: + Assess, plan, and resolve Tier 1 & 2 issues efficiently and effectively to ensure minimal ... stringent security best practices. The position involves providing level 1 & 2 technical support, addressing a...for this role is someone who combines a robust technical background with outstanding customer service skills… more
- NuAxis Innovations (Washington, DC)
- …researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving towards ... 7.5 or 8. 1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service Level (SL) modules… more
- The Toro Company (Bloomington, MN)
- …Field Service Support Specialist II = 2 to 4+ years of related technical service experience. Demonstrates a working knowledge of 2-cycle, 4-cycle and diesel ... alternating weeks). During Non-Peak Season, the team travels approximately 1 week per month . When international travel applies,...Requires a minimum of 4 to 7+ years related technical service experience. Demonstrates a broad knowledge… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance… more
- Jobleads-US (Redwood City, CA)
- HR Service Center Benefits & Operations Specialist, Fixed-Term Thank you for your interest in Stanford University. While we have instituted a hiring pause for ... their careers and enrich their lives. Job Details Job Title: HR Service Center Benefits & Operations Specialist, Fixed-Term Location: Stanford Redwood City campus… more
- Revelyst (San Diego, CA)
- …**Customer Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support ... and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This...for further assistance. This position reports to the **Customer Technical Support Supervisor** . **As the Customer Support Agent,… more
- Towne Park (Kissimmee, FL)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and...with changing and difficult situations + Computer proficiency and technical aptitude with the ability to utilize MS Office… more
- Everon (Wall Township, NJ)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings.? **Work Environment:** + The employee is occasionally ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Everon (Peoria, AZ)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Everon (Fort Worth, TX)
- …local codes. + Requires 75 % to 100 % proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally exposed ... The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while… more
- CyrusOne (Richardson, TX)
- …a team member in a Data Center Operations & Maintenance environment. ** Technical Expectations and Essential Duties and Responsibilities include the following** **. ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal… more
- Affinius Capital (San Antonio, TX)
- …for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support ... affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and serves as the primary resource for complex… more
- Hawaiian Electric (Honolulu, HI)
- …+ Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi- tier , and/or workstation/PC/Internet/Mobile ... the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) JOB FUNCTION: Solely or through… more
- Tyto Athene (Washington, DC)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Qualifications** ... to the next level and join us as a Tier 2 SOC Analyst. You will play a critical...techniques and procedures (TTP) + Experience with major cloud service provider offerings + Knowledge of malware + Knowledge… more
- Oregon State University (Bend, OR)
- …College of Business, Oregon State University Extension, and the Internal Revenue Service , designed to complete federal and state tax returns for low-to ... responsible for volunteer recruitment and development, working to provide service equity, obtaining and overseeing site access, ensuring VITA...student body, and to join the ranks of top tier colleges and business across North America in terms… more
