- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Quality Technology Services, LLC (Suwanee, GA)
- …vary **Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee ... is utilized for critical/high tickets with OSC engineers **Basic Qualifications:** + 1 -2 years of Helpdesk, Application Support , Service Desk experience, over… more
- Hidden Level (East Syracuse, NY)
- …and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + Provide direction ... various environments. As we expand, we're looking for a Technical Support Manager to join our Service...**What We're Looking For:** + A passion for providing top- tier support to end-users. + A proven… more
- Koniag Government Services (Boulder, CO)
- …and more. Koniag Data Solutions (KDS) is seeking an experienced sTAP/uTAP Tier 1 Support professional to provide technical assistance and operational ... sTAP/uTAP Tier 1 Support Professional...sTAP/uTAP Tier 1 Support Professional Boulder, CO, USA...include, but are not limited to:** + Provide first-level technical support for end users + Process… more
- BlackBox (Miami, FL)
- …of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff....+ 1 + years of customer service or technical support experience. Technology Services or Managed… more
- Robert Half Technology (San Francisco, CA)
- …the opportunity to work with creative teams and architecture professionals. Responsibilities: * Deliver Tier 1 technical support to staff and clients, ... unique technical needs with professionalism. * Configure, maintain, and support Apple devices and Dell technologies, ensuring seamless integration into the… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; Plan, analyze, design, ... support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, manage, troubleshoot, repair,… more
- Southern Glazer's Wine and Spirits (Shakopee, MN)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more
- Trace Systems Inc (Shaw AFB, SC)
- …in Shaw AFB, SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call ... resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to...requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher GENERAL EXPERIENCE: Responding… more
- SAIC (VA)
- …(SPS)/Procurement Desktop Defense (PD2) technical tasking as well as Tier 1 functional and technical support for this proprietary contracting system. ... regarding USMC contracts system issues. + Provide professional customer support by responding to User Assistance Calls from telephone...community. + Technical and functional liaison between Tier 1 help desk and Tier… more
- Koniag Government Services (Boulder, CO)
- …may include, but are not limited to:** + Resolve escalated technical issues from Tier 1 support + Perform advanced system troubleshooting + Manage and ... Tier 2 System Administrator to provide advanced technical support and system maintenance for our...Provide after-hours support as needed + Mentor Tier 1 support staff +… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove ... AOC Network Administrator I to join our team in support of the AFCENT Combined Air Operations Center (CAOC)...COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis,… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis, analysis and… more
- NTT America, Inc. (Sacramento, CA)
- …Enterprise Service Desk. This includes Incident Management, Monitoring, Call Center support , and Tier 1 technical support for NTT Customers and ... The Manager, IT Data Center Operations will lead a talented and diverse technical support team, ensuring the seamless support of multiple core business… more
- Trace Systems Inc (Shaw AFB, SC)
- …more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) Install, configure, operate, ... support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, manage, troubleshoot, repair,… more
- MyFlorida (Melbourne, FL)
- …paper documents through a variety of in-house and third-party document management platforms. Provide Tier 1 technical support for media issues related ... in respect to media; recognize and escalate more difficult problems to Tier 2 support ; and ensure outstanding customer service with a thorough, timely, and… more
- Salado Isolation Mining Contractors (Carlsbad, NM)
- …and maintain virtual Windows servers to satisfy compliance with DOE cybersecurity requirements. + Provide Tier 1 technical support to WRMO staff for all ... Documentum Administrator is responsible for the day-to-day management, maintenance, and technical support of a Documentum content management system, including… more
- Chipotle Mexican Grill (Columbus, OH)
- …IT Service Center (ITSC) you are responsible for ensuring the timely and accurate delivery of Tier 1 technical support services to 3800+ restaurants in ... field, or an equivalent in education and experience. + 5-8 years' technical support experience, preferably in the restaurant/retail industry, utilizing knowledge… more
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