- Applied Research Associates, Inc. (San Antonio, TX)
- …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- iconectiv (Bridgewater, NJ)
- …. Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support/Ops Engineer. This is a production support role, ... the first stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. + Responsible for ensuring that all incidents… more
- CHRISTUS Health (Beaumont, TX)
- …- Flexible Schedule! Tier 1: Base rate off experience, 3 shifts in a 6-week schedule Tier 2 : $40/hr for 6 shifts in a 6-week schedule Tier 3: $45/hr for ... 12 shifts in a 6-week schedule Tier 4: $50/hr for 18 shifts in a 6-week schedule Shift Differentials also apply for nights and weekends! Summary: The competent… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …(SOPs) for task execution, issue documentation, and escalation. + Collaborate with Tier 2 /3 personnel to resolve cross-domain incidents. + Maintain accurate ... SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based systems… more
- Olympus Corporation of the Americas (Bartlett, TN)
- …customer guidelines. + Store goods in appropriate section of warehouse as directed. + Utilize Tier 2 equipment for the purpose of loading and unloading goods to ... putaway and replenish goods and to pick and pack goods. ( Tier 2 equipment-Dock Truck and Electric Pallet Jack.). + Accurately process various transactions… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... **Description** Tyto Athene is searching for a ** Tier 3 Unified Communications/Audio Visual Engineer** to provide...Associate Certification + Cisco CCNP Collaboration + Dante Level 2 or 3 + Experience supporting UC/AVMM environments within… more
- ITG Brands (Greensboro, NC)
- …Utilizes advance technical skills to analyze highly technical complex inquiries and works closely with Tier 2 support teams and Tier 3 vendor support to ... for incident management. + Performs post-resolution quality assurance follow-ups with Tier 2 teams and business users on high priority incidents to ensure… more
- The Toro Company (El Paso, TX)
- …ensuring compliance with company policies, safety standards, and operational procedures. + Lead Tier 1 and Tier 2 meetings, communicating performance updates ... Supervisor Excellence training. Performance Monitoring & Reporting + Maintain accurate Tier board data and performance metrics, including labor, scrap, and downtime.… more
- CyrusOne (Sterling, VA)
- …facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or experience in ... operations & maintenance and/or building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems. + Experienced with… more
- CyrusOne (Richardson, TX)
- …a technical facility maintenance position supporting data center operations + 7+ years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or experience ... in operations & maintenance and/or building engineering roles + Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems + Experienced with subcontractor and vendor contract management + Experienced with… more
- Wheeler Machinery (Salt Lake City, UT)
- …within the Technical Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to ensure minimal ... stringent security best practices. The position involves providing level 2 & 3 technical support, addressing a diverse range...other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. +… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... data or the policy may be found here (https://realco.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=80769&hashed=-260663885&\_ga= 2 .107993345.287420145.1678113256-1318269209.1656074953) . At Affinius Capital our employees enjoy… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …actions. Additionally, the role includes responding to product-related cybersecurity inquiries as Tier 2 support, formulating process changes based on regulatory ... best practices most effectively. + Respond to product-related cybersecurity questions as Tier 2 contact for medical devices developed in the OCA region, by… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Key responsibilities include: - Lead and manage a team of 10-15 IT professionals delivering Tier 2 and Tier 3 support services across multiple local and ... remote sites. - Provide strategic direction and daily operational oversight, ensuring timely resolution of incidents, service requests, and escalations. - Serve as the primary point of contact for end-user service delivery, representing Client to customer… more
- COOLSOFT (Des Moines, IA)
- …Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical ... issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks. Key Responsibilities: Provide desktop/laptop/thin client support both desk-side and… more
- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... capabilities **Qualifications** **Required:** + Minimum of seven (7) years professional cybersecurity experience with strong expertise in incident response, insider threat investigations, forensics, and threat analysis. + Minimum of five (5) years hands-on… more
- Tyto Athene (San Diego, CA)
- …OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, ... and receives calls on standard office automation tools, hardware and network problems, access and security problems, remote access issues, on-line related training issues and problems with applications. Support for DAU personnel and students is currently… more
- The Clorox Company (Forest Park, GA)
- …program, including but not limited to: management & renewal of wastewater permits, Tier 2 reporting, SWP3, SPCC, and hazardous waste management + Achieve ... considered + Experience and a good understanding of Environmental Standards (EPA, RCRA, Tier II, County Permitting, etc.) + EHS training program or equivalent such… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... incidents are properly resolved and closed + Providing recommendations to the CBP Incident Manager for the on-going improvement of the Incident Management Process **Qualifications** **Required:** + Relevant certifications such as ITIL v3, CCNA, CCNP, CIM +… more
- Ralliant (Albany, NY)
- …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... and Mexico. These accounts typically have 60% or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused on proactive engagement, renewal support, and… more
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