- Tyto Athene (San Diego, CA)
- …River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir,… more
- Affinius Capital (San Antonio, TX)
- …resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based ... registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors....skills + Interest in growing into Tier 2 or Tier 3 IT support… more
- Mom's Meals (Des Moines, IA)
- …ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow ... position focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. This position will work hours… more
- COOLSOFT (Colonial Heights, VA)
- …Note: * Agency Interview Type : In Person Only * Onsite Description : - Responds to Tier 1 & 2 support requests. - Provides exceptional customer service. - ... purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and… more
- Revelyst (San Diego, CA)
- …identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position reports to ... the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide...the telephone, through email, and via a web-based remote desktop control tool. + Work with end users to… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- CompuCom (Honolulu, HI)
- …debugging for proper functioning. **This position is onsite in Honolulu, HI** **Responsibilities:** + Tier 2 Desktop support providing onsite and remote ... and Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The ...from the help desk + Provide software and hardware support for client's devices (HP, Dell, Apple) + Provide… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop ,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- TEKsystems (Arlington, VA)
- …(eg CompTIA Security+) to be considered* Arlington, VA (Crystal City) Description As the Desktop Support Technician, you will act as a model of customer service ... Government personnel in the Pentagon, CPK5, Arlington, and CG1. Tier 2 , M-F regular day shift hours....or Novell CNE * Certification: CompTIA Security+ , HDI Desktop Support Manager or A+ related certifications… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... related experience **US Citizenship Required:** Yes **Job Description:** WINDOWS DESKTOP ENGINEER Advance how our customers operate while you...guidance and training to Tier 1 and Tier 2 support staff. +… more
- Robert Half Technology (Jacksonville, FL)
- …our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows environments, ... service in a dynamic work environment. Responsibilities: * Provide Tier 2 deskside support for...addressing technical issues. Requirements * Proven experience with PC desktop hardware and workstation support . * Strong… more
- TEKsystems (West Bend, WI)
- …including the NOC and user administration. Responsibilities: + Provide hands-on desktop support for Windows 10 environments + Handle Tier 2 escalations ... teaming up with a leading client to hire a Desktop Support Technician who's ready to make... and hardware maintenance. The technician will provide white-glove support onsite, handle escalations from Tier 1… more
- General Dynamics Information Technology (Bethesda, MD)
- …+ **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure ... Required:** Yes **Job Description:** Transform technology into opportunity as a Desktop Support Specialist with GDIT. A career in enterprise IT means connecting… more
- Insight Global (Oklahoma City, OK)
- …. Skills and Requirements . 2 + years desktop support experience . Experience troubleshooting Tier 2 /3 tickets such ... for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2 /3 tickets, printer support , drive mapping,… more
- SAIC (Quantico, VA)
- …The Air Force and Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. ... system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE...Ensures on-time delivery and execution of all aspects of desktop engineering technical assistance and support . +… more
- Consumers Energy (Jackson, MI)
- …available for those that qualify). **General Summary of Job Responsibilities** The Desktop Support Engineer is responsible for evaluating and implementing ... ensuring security settings are properly implemented and maintained. + Provide advanced ( Tier II) hardware and software break/fix support for escalated tickets… more
- Beth Israel Lahey Health (Charlestown, MA)
- … support services across all BILH entities and its affiliates. Using ServiceNow, this Tier 2 support position is responsible for all aspects of customer ... a difference in people's lives.** The Service Desk Analyst, Tier 2 provides advanced technical support...such as printers, scanners, and monitors. Advanced knowledge of desktop issues related to profiles, group policies, and local… more
- MSys Inc. (Richmond, VA)
- Job summary: Title: Tier 2 Help Desk Support - Onsite Location: Richmond, VA, United States Length and terms: Long term - W2 or C2C Position created on ... objectives for the Transportation Operations Center. + Responds to Tier 1 & 2 support ...with end user resources. + Configures and deploys new/replacement desktop /laptop computer equipment and peripherals. + Maintains up-to-date project… more
