- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated ... years IT experience; MS, 0- 2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our Task Order proposal… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- DCCA (Fort Meade, MD)
- …to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... that has a people first mentality and a dedication to excellence. The Level 2 Help Desk Specialist shall possess the following capabilities: . Utilize work… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...be substituted for a bachelor's degree **Required Experience:** Two ( 2 ) years' help desk experience… more
- DCCA (Fort Meade, MD)
- …to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... written and oral communications, make recommendations for improving documentation Qualifications: Two ( 2 ) years demonstrated Help Desk experience. Bachelor's… more
- CACI International (Arlington, VA)
- …PeopleSoft and Non-PeopleSoft application solutions via electronically submitted requests received by the Tier 2 help desk . **Responsibilities:** + ... Help Desk Analyst (JR) Job Category:... Help Desk Analyst (JR) Job Category: Information Technology Time...the system as intended or escalate the incident to Tier 3 support as needed. + Documented all customer… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
- Insight Global (Denver, CO)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... Directory to reset user passwords, create/delete user accounts and assign account privileges -Utilize remote access tools to resolve issues -Utilize Jira (Atlassian) to log tickets -Document and update known fixes for future reference in knowledge base… more
- Robert Half Technology (Charlotte, NC)
- Description Title: IT Support Specialist ( Help Desk | Tier 1 & 2 ) Overview: We're seeking an IT Support Specialist to provide day-to-day support for ... as needed. Requirements Required Skills: + 1-3 years' experience in a Help Desk /IT Support role. + Strong troubleshooting skills with Windows OS, Microsoft 365,… more
- TEKsystems (Oklahoma City, OK)
- …for candidates that have an Active Clearance (Required) to handle Tier 1 and Tier 2 help desk tickets for a large enterprise environment. This will ... first 6 months of employment + 1 year of help desk or desktop experieince. + 6...Deadline This position is anticipated to close on May 2 , 2025. About TEKsystems: We're partners in transformation. We… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... etc) into the production environment, responsible for ensuring mission readiness. 2 ) Manages change controls for documentation within a configuration management… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- City of Toledo (Toledo, OH)
- …with minimum disruption while meeting deadlines. + Acts as Tier 2 Support for help desk tickets. + Performs and coordinates a variety of administrative, ... in ICT will be responsible for reviewing and assigning help desk tickets to technicians, performing follow...less than Four (4) years of experience + Two ( 2 ) years but less than Three (3) years of… more
- Stony Brook University (Stony Brook, NY)
- …Experience with compliance standards such as FERPA, HIPAA, CIPA/COPA, or FOIL. Expertise managing Tier 2 Help Desk support for academic technologies ... Qualifications (as evidenced by an attached resume):** Bachelor's Degree. Two [ 2 ] years of hands-on experience integrating academic technology/learning tools into… more
- Amentum (Burlington, VT)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5… more
- Arena Technical Resources, LLC (Quantico, VA)
- …an administrative language (PowerShell, VBS, etc.) - PerformACAS and SCAPscans and remediation - Assist Tier 2 help desk with issues elevated to systems ... Title: SQL Database Administrator Location: Quantico, VA/Hybrid (on site 3 days/remote 2 days) Clearance:Top Secretrequired to start. Must be able to obtain TS/SCI… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more