- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier -1.0- helpdesk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- System One (Alexandria, VA)
- …between Watchstanders and the NOC Manager and/or level 3 technical staff. + Provide Tier 2 application software support such as IBM Maximo. QUALIFICATIONS: + A ... Helpdesk Support Specialist (Server) Secret Clearance...software support if highly desirable. Experience with IBM Maximo Tier 2 support is a plus. +… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist I to support the AFCENT...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Financial Services, Department of Title Information Technology Specialist 2 (Database Administrator), SG-18 Occupational Category IT Engineering, ... Financial Services is seeking candidates for the position of Information Technology Specialist 2 (Database Administrator) in The Technology Bureau. Duties… more
- Expedient (Pittsburgh, PA)
- The Expedient Enterprise Services Helpdesk team is looking to hire a full-time Specialist based in Pittsburgh. This is a hybrid position that requires 3 days a ... must live in the Pittsburgh area. The Enterprise Services Specialist is responsible for the day-to-day support of internal...as assigned Required Technical Skills + A minimum of 2 years work experience in a helpdesk … more
- Alaka'ina Foundation Family of Companies (Maui County, HI)
- Technical Support Specialist Location HI - Maui Job Code 13325 # of openings 1 Apply Now ... of Companies (FOCs) is looking for a Technical Support Specialist to support our government customer out of Maui,...+ Serve as a primary point of contact for helpdesk operations: answer calls, emails, and Remedy/ServiceNow tickets, resolving… more
- Georgia Military College (Milledgeville, GA)
- … reports to the Vice President of Junior College Academics and p rovides tier 1 helpdesk support to students to answer basic questions concerning learning ... Learning Support Specialist Job Details Job Location Corporate Offices -...student success and retention initiatives. Major Duties + Resolves tier 1 student helpdesk tickets on student… more
- ReSource Pro (Dallas, TX)
- …will provide additional and advanced support on all helpdesk issues and will serve as Tier 2 , escalated support for issues that cannot be handled by Tier ... of tickets, and provide resolution of issues + Perform Tier 2 assistance to other help desk...tasks, and other activities currently being performed by the helpdesk , server, and network teams offshore + Support and… more
- CAI (Beaverton, OR)
- …multiple projects under minimal supervision or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues + Should be willing to ... Desktop Support Specialist II **Req number:** R6214 **Employment type:** Full...other duties such as network support, printer support and helpdesk support as needed. **Job Description** We are looking… more
- Alaka'ina Foundation Family of Companies (Pensacola, FL)
- …including. + Break Fix Ticket Resolution, to include the following: + Provide Tier 2 desktop support to ensure incident resolution process is effectively ... Desktop Support Specialist Location FL - Pensacola Job Code 13436 # of...executed by resolving helpdesk tickets submitted by users via Service Now (the DHA … more
- Leidos (Orlando, FL)
- …specialist will troubleshoot access issues such as password resets and other tier -based issues.The **Help Desk Specialist ** will be responsible for: + Logging ... Program currently has an opening for a **Help Desk Specialist ** to work in our Orlando, FL office. This...+ Ability to learn customer support essentials to provide Tier 1 level support to customers. + Ability to… more
- TEKsystems (West Bend, WI)
- …systems, and collaborating with cross-functional IT teams. Key Responsibilities: + Provide Tier 2 support for desktop hardware, software, and mobile devices ... (iOS, Android). + Handle escalations from the Tier 1 helpdesk and assist with onboarding/offboarding processes. + Manage user accounts and permissions using… more
- TEKsystems (Portland, OR)
- …permissions, password resets, user setups, etc. Qualifications: + 1- 2 + years of previous tier 2 level helpdesk experience + Must have strong experience ... Portland, OR is hiring an 100% Remote Identity Access Specialist to join the team for a great opportunity!...a great opportunity! Job Description: + This is a tier 2 technical support role averaging about… more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …IT experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing computer and laptop issues ... Job Description Our customer is seeking an IT Specialist to float between Pearl Harbor/Camp Smith/Kaneohe Bay. This individual will be responsible for: -Assist… more
- Ferrotec USA (Livermore, CA)
- …of progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms (eg, HALO, IssueTrak, ConnectWise, ... lifecycle activities and asset tracking. . Monitor and triage the helpdesk queue, ensuring accurate categorization, prioritization, and timely resolution of tickets.… more
- HCA Healthcare (Richardson, TX)
- …support, tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. + Skills/Special Qualifications: Customer satisfaction-… more
- University of Pennsylvania (Philadelphia, PA)
- …requests into the various help channels (Slack, ticket request forms, etc.) and provide tier 1 support. + Manage the Slate Helpdesk Asana board and in ... work and play. Posted Job Title Temporary Slate Support Specialist - Penn Engineering Job Profile Title Temporary Employee...This role will be hybrid and should anticipate two ( 2 ) days in-office in Philadelphia on the University of… more
- ManTech (Nellis Air Force Base, NV)
- …determine the level of support required, and escalate/distribute calls to appropriate tiers (eg, Tier 2 , Tier 3). + Troubleshooting: Provide support for ... ManTech is seeking a **Computer User Support Specialist ** to join our Air Force / Space team at **Nellis AFB** . The System Administrator's primary function is to… more
- V2X (Fairdale, KY)
- …communicate detailed work logs, and provide technical documentation, escalating issues to Tier 2 as needed and setting customer expectations for follow-ups. ... **Description** **Help Desk Specialist II - "W-TRS " Louisville, Kentucky** Working...tickets via telephone or email + Experience providing first-level helpdesk support via phone, computer, and through centralized ticketing… more
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