- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
- SKC Communication Products LLC (WI)
- Tier I Service Technician + Provide customer service...Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 ... problem resolution via phone, video, and email. + Make service calls to client locations to troubleshoot and resolve...SKC operates up to standards on a daily basis. Tier II-in addition to Tier I responsibilities… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- Intuit (Arizona City, AZ)
- Overview Come join the Global Business Solutions Group (GBSG) as a Tier 2 Senior Service & Support Specialist for the Intuit Enterprise Suite (IES) team. The ... IES Tier 2 position provides an opportunity to...IES Tier 2 position provides an opportunity to contribute to the...as well as product and process improvements. The IES Tier 2 team often works in imperfect… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is...Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet… more
- General Dynamics Information Technology (Springfield, VA)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 services, which is ... containment, eradication, and recovery measures for events and incidents. CSOC Tier 2 services includes malware and implant analysis, and forensic artifact… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... the next level! Chenega Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for system… more
- Koniag Government Services (Washington, DC)
- Tier 2 Network Administrator Washington, DC, USA Req #282 Wednesday, April 30, 2025 **Arlluk Technology Solutions,** a Koniag Government Services company, is ... time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
- Envita Medical Center (Scottsdale, AZ)
- …while maintaining a strong commitment to customer service . Key Responsibilities: + Deliver Tier 1 and Tier 2 desktop support via phone, email, and ... Job Title: IT Support Specialist - Tier 2 Compensation: Dependent on Experience...Previous experience in a helpdesk role with outstanding customer service . + 3+ years of Microsoft Office 365 administration… more
- Koniag Government Services (Boulder, CO)
- Tier 2 System Administrator Boulder, CO, USA Req #201 Wednesday, April 23, 2025 **Koniag Data Solutions,** a Koniag Government Services company, is seeking a ... Tier 2 System Administrator with a Secret...Tier 2 System Administrator with a Secret security clearance to...Background in performance tuning + Previous military or government service + Experience with PKI infrastructure + Knowledge of… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... and escalate as needed. Document and assist with streamlining technical processes. ** Tier 2 Cloud Support Position Requirements:** + **U.S. Citizen** (Not… more
- GCyber (Arlington, VA)
- GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier 2 Lead CAB Manager for Tech ... and maintaining high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager for...Develop and implement policies and procedures to ensure consistent service quality and operational efficiency. + Act as a… more
- William C Brown Inc (Springfield, VA)
- …our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the ... Systems Administrator ( Tier 2 Desktop Support) EOE Statement...will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects.… more
- ABBTECH Professional Resources, Inc. (Arlington, TX)
- …deskside technical support at our customer site, located in Arlington TX as a ** Tier 2 Deskside/System Technician.** You will work in a fast-paced and diverse ... systems in the environment. + Provide technical guidance to Tier 2 and Tier 3...user where a ticket has been dispatched from the Service Desk. + Break/Fix support for end-user computer devices.… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a...Utilize ServiceNow to create, update, and close incident and service requests + Assist with configuration and support for… more
- New York State Civil Service (Elmira, NY)
- NY HELP Yes Agency Mental Health, Office of Title Psychiatrist 2 , (NY HELPS), Elmira Psychiatric Center, Southern Tier Day Treatment , P25963 Occupational ... No Telecommuting allowed? No County Chemung Street Address Elmira Psychiatric Center - Southern Tier Day Treatment 459 Philo Road, Bldg 1 City Elmira State NY Zip… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
- TP-Link North America, Inc. (Irvine, CA)
- TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2 . TP-Link is a leading provider of consumer Wi-Fi networking products. We ... chat, and Email support and updated ticket queues. Additionally, Tier 2 Business Network Support Engineers will...and ensure that all incidents are resolved according to service level agreements. Responsibilities: + Service Request… more
- CACI International (Reston, VA)
- Network Operations - Tier 2 NETOPS Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... our great team and make a difference. **More about this role:** As a Tier 2 Network Administrator supporting Network Operations, you'll be challenged with… more