- Applied Research Associates, Inc. (San Antonio, TX)
- …passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- iconectiv (Bridgewater, NJ)
- …www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a production ... stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. +...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based systems + ... service, and communication skills + Interest in growing into Tier 2 or Tier 3 IT support roles If this is the perfect job for you please apply online… more
- COOLSOFT (Des Moines, IA)
- …IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating ... MCP WINDOWS 7 INSTALLATION Patching TCPIP Networking Apple Device Support Consultan Requirement id 155893 Job title Consultant Job location in Des Moines, IA Skills… more
- ITG Brands (Greensboro, NC)
- …+ Utilizes advance technical skills to analyze highly technical complex inquiries and works closely with Tier 2 support teams and Tier 3 vendor ... JOB SUMMARY Serve as a contact for end user Tier -3 support . Works on highly technical complex...incident management. + Performs post-resolution quality assurance follow-ups with Tier 2 teams and business users on… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …actions. Additionally, the role includes responding to product-related cybersecurity inquiries as Tier 2 support , formulating process changes based on ... DCs and other related functions based in OCA). + Support all involved PSIRT functions to deliver the needed...most effectively. + Respond to product-related cybersecurity questions as Tier 2 contact for medical devices developed… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- Tyto Athene (San Diego, CA)
- …MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and receives calls ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir,… more
- NetApp (Morrisville, NC)
- …and troubleshooting of service bottlenecks throughout the entire software stack. Additionally, provide advanced tier 2 and 3 support for NetApp's Cloud Data ... of your responsibilities, you will administer cloud-based environments that support our SaaS/IaaS offerings implemented on a microservices, container-based… more
- Affinius Capital (San Antonio, TX)
- …troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support requests ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and serves as… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …include: - Lead and manage a team of 10-15 IT professionals delivering Tier 2 and Tier 3 support services across multiple local and remote sites. ... - Provide strategic direction and daily operational oversight, ensuring timely resolution of incidents, service requests, and escalations. - Serve as the primary point of contact for end-user service delivery, representing Client to customer leadership and… more
- The Clorox Company (Spring Hill, KS)
- …and execute tactical strategies to meet operating goals. + Lead and support the implementation of Continuous Improvement Process (TRACC & Global Manufacturing ... and prioritizing maintenance work + Lead loss discussion in Tier meetings + Manage changeover, startup, and shutdown processes...workers as needed. \#LI-Oniste **What we look for:** + 2 - 4 years of operational management or production… more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving...(PM), and Service Level (SL) modules **Experience:** At least 2 years of current experience in participating in a… more
- Wheeler Machinery (Salt Lake City, UT)
- …within the Technical Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to ensure minimal ... stringent security best practices. The position involves providing level 2 & 3 technical support , addressing a...other related discipline. + 3-5 years of experience in tier III Help Desk or IT support … more
- Olympus Corporation of the Americas (Bartlett, TN)
- …customer guidelines. + Store goods in appropriate section of warehouse as directed. + Utilize Tier 2 equipment for the purpose of loading and unloading goods to ... and replenish goods and to pick and pack goods. ( Tier 2 equipment-Dock Truck and Electric Pallet...Able to work Overtime as needed in order to support the business needs. + Experienced in the operation… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA.… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... **Description** Tyto Athene is searching for a ** Tier 3 Unified Communications/Audio Visual Engineer** to provide expert-level engineering, troubleshooting, and… more
- Arvato Bertelsmann (Louisville, KY)
- Join the technology-driven team at Arvato as an IT Onsite Support Technician, where you'll be the first point of contact for onsite technical assistance. In this ... you on our team. YOUR TASKS * Provide technical support to users by serving as the first point...Document customer interactions * Escalate issues to the next Tier with the next level of difficulty as needed… more
- Harford Community College (Bel Air, MD)
- …(16) hours of course instruction in Principles of Adult Education OR two ( 2 ) years nursing-related teaching experience. Tier I: No prior teaching experience ... Instructor **Starting salary range or starting hourly rate range** Tier I: $47.22; Tier II: $50.53 based...submitted. **Required Experience** Must have a minimum of two ( 2 ) years of nursing experience, at least one (1)… more
- Prolink (Cincinnati, OH)
- …Event operations through on-demand setup of remote IT infrastructure and delivery of Tier 1 technical support for onboarding talent and Prolink personnel + ... Information Technology Support Technician (2025-3178) job in Cincinnati, OH **Location:**...Events + Perform other duties as assigned **REQUIREMENTS** + 2 + years of experience in related field + Experience… more
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