- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- iconectiv (Bridgewater, NJ)
- …www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a production ... stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. +...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based ... skills + Interest in growing into Tier 2 or Tier 3 IT support...United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software… more
- Home Depot (Atlanta, GA)
- …email protocols (SMTP, POP), Active Directory, and Citrix Servers + Experience providing Tier 1- 2 support for store and non-store technologies (eg, ... **Position Purpose:** The Product Support Technician is responsible for handling Tier...registers, scanners, network devices, handhelds) + Skilled in resolving technical issues via phone, chat, and incident management systems… more
- CyrusOne (Totowa, NJ)
- …2am** + Weekly rotation: + **Week 1:** Thursday, Friday Saturday, Sunday + **Week 2 :** Friday, Saturday, Sunday + Ability to work holidays is mandatory + Ability to ... as needed **Minimum Requirements:** + Basic ability to identify and escalate technical issues pertaining to network and server communications. + Strong customer… more
- Mom's Meals (Des Moines, IA)
- …accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow up ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. This… more
- Wheeler Machinery (Salt Lake City, UT)
- …all while upholding stringent security best practices. The position involves providing level 2 & 3 technical support , addressing a diverse range ... Technical Support III Salt Lake City,... Technical Support III Salt Lake City, UT Job Type...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and… more
- Epsilon, Inc (Alexandria, VA)
- …+ ITIL Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, ... across all teams. This position will also oversee the technical support staff managing their day-to-day and...preferably supporting more than 10,000 users. Tier 2 management includes; call management, accounts… more
- Jobleads-US (San Francisco, CA)
- …teams, and executives, owning searches end‑to‑end across R&D, while also stepping in to support non‑ technical roles when needed. We are hiring a Technical ... proficient to senior to manager level). Proven experience managing technical recruiting efforts on a global scale, sourcing and...to P4-Senior level and the compensation band across our Tier 1, 2 , and 3 locations, including… more
- Oregon State University (Bend, OR)
- …Department Acad Prog / Student Aff (LCB) Classification Title Program Representative 2 Job Title Program Representative 2 : Volunteer Income Tax Assistance ... hours per week), seasonal (November through April), Program Representative 2 : Volunteer Income Tax Assistance Site Coordinator position for...of this position is to provide a range of support and leadership to enable VITA program growth and… more
- Jobleads-US (San Francisco, CA)
- …category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $ 2 . 2 billion valuation and $370 million in funding from Y ... you will own the entire recruiting lifecycle, developing strategies to attract top- tier talent and ensure a best-in-class candidate experience. The ideal candidate… more
- The Clorox Company (Spring Hill, KS)
- …and execute tactical strategies to meet operating goals. + Lead and support the implementation of Continuous Improvement Process (TRACC & Global Manufacturing ... and prioritizing maintenance work + Lead loss discussion in Tier meetings + Manage changeover, startup, and shutdown processes...workers as needed. \#LI-Oniste **What we look for:** + 2 - 4 years of operational management or production… more
- Affinius Capital (San Antonio, TX)
- …advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- Epsilon, Inc (Alexandria, VA)
- …chat) to remedy technical issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked ... **Our Customer's Mission** **:** Epsilon provides professional and efficient technical support and account management activities for...the last two years. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- NuAxis Innovations (Washington, DC)
- …Tier I support **Essential Functions:** + Provide onsite desk-side and remote technical support . The onsite support may require local travel + ... technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance… more
- Arvato Bertelsmann (Louisville, KY)
- … technical challenges, we'd love to have you on our team. YOUR TASKS * Provide technical support to users by serving as the first point of on-site contact for ... the technology-driven team at Arvato as an IT Onsite Support Technician, where you'll be the first point of...you'll be the first point of contact for onsite technical assistance. In this role, you'll troubleshoot hardware, software,… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC...v3, CCNA, CCNP, CIM + Bachelor's degree in related technical field such as Management Information Systems, Computer Science,… more
- Prolink (Cincinnati, OH)
- …Strike Event operations through on-demand setup of remote IT infrastructure and delivery of Tier 1 technical support for onboarding talent and Prolink ... the IT vision of the company. **RESPONSIBILITIES** + Provide technical support in person, by telephone and...Events + Perform other duties as assigned **REQUIREMENTS** + 2 + years of experience in related field + Experience… more
- CBRE Government and Defense Services (Mclean, VA)
- …related applications. This role bridges technical administration with frontline support , offering Tier 1 help desk assistance, troubleshooting application ... guides, quick reference materials, and video tutorials. **Experience:** + 2 + years help desk operations (Required) + 1+ years...This role bridges technical administration with frontline support , offering Tier 1 help desk assistance,… more
