- Raytheon (Tucson, AZ)
- …subsystem; including circuit design, CCA assembly, electrical test and production/supplier/sub- tier supplier support of test equipment, test automation ... and direction, cost estimation, tracking & reporting, coordination, preparation of detailed technical team reports, and proposal support .What We OfferOur values… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- TEKsystems (Wilsonville, OR)
- …Desktop, mac os x, jamf, Windows, Microsoft office, Hardware troubleshooting, Technical support , Customer service oriented, macos, networking protocols, tcp/ip ... support channels, etc) and provide timely IT customer support o Research technical solutions in department-specific applications o Follow up with end users,… more
- Robert Half Technology (Nashville, TN)
- …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role. + Strong knowledge of ... 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading… more
- Envita Medical Center (Scottsdale, AZ)
- …Overview: We are seeking a highly skilled and customer-focused IT Support Specialist - Tier 2 to provide advanced technical support for PC hardware, ... Job Title: IT Support Specialist - Tier 2...and follow established IT procedures. + Track and manage support tickets to ensure timely resolution of technical… more
- Hidden Level (East Syracuse, NY)
- …Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + Provide direction and guidance ... **What We're Looking For:** + A passion for providing top- tier support to end-users. + A proven...and 7+ years progressive customer facing technical support experience with at least 2 years… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: May 1, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... specific paid training is provided. The ability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Apr 8, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... specific paid training is provided. The liability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- SAIC (Huntsville, AL)
- …DUTIES/RESPONSIBILITIES:** + Technical Services Associate will provide Tier I/ Tier 2 technical support to remote customers in CONUS and OCONUS ... **Description** SAIC has an opening for a **Junior Technical Service Associate** to support the...They will also escalate unsolved Work Orders to higher tier support , as needed, and report recurring… more
- Chipotle Mexican Grill (Columbus, OH)
- …of escalated technical issues. **WHAT YOU'LL DO** + Respond to and resolve incoming Tier 2 technical support tickets related to restaurant devices ... the Restaurant Crew experience by investigating and resolving Tier 2 technical issues related... support documentation and knowledge base articles for Tier 1 and Tier 2 … more
- Applied Research Associates, Inc. (San Antonio, TX)
- …and escalate as needed. Document and assist with streamlining technical processes. ** Tier 2 Cloud Support Position Requirements:** + **U.S. Citizen** ... If you are looking for a career as a Tier 2 Cloud Support agent...of contact for end users and customers looking for technical assistance via phone, e-mail, and ticketing system. Triage… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and ... by step solutions in a call center environment. The Tier 2 Support Techs work...Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues and configuring… more
- Children's Mercy Kansas City (Kansas City, MO)
- …with Human Resources. Responsibilities + Provides guidance and expertise to team members around Tier 2 technical support for a comprehensive set ... troubleshooting and repair solutions before escalating to the next support tier . The Sr. Analyst oversees final...equivalent, and 10+ years of experience in customer service, technical support , or other similar roles may… more
- Hillside Family of Agencies (Rochester, NY)
- …intervals and recommend applicable adjustments to meet deadlines and budgets. + Responsible for Tier 2 technical support for the Helpdesk team. ... and preventative maintenance of technology resources and second level technical support for technical systems....(up to 1 hour) + Occasional walking (up to 2 .5 hours) + Occasional driving (up to 8 hours)… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …testing and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability ... Required:** None **Job Family:** Field Engineering **Skills:** Remote Access,Remote Support , Technical Support **Certifications:** Comp TIA Security… more
- BlackBox (Miami, FL)
- …Accounts as designated. Document and triage the request by solving or escalating the request to Tier 2 technical support staff. Ensure help desk services ... exceptional front line client support by providing Tier 1 technical support through...quality and timely manner. + Escalate irresolvable issues requiring Tier 2 support assistance within… more
- Nike (Beaverton, OR)
- …digital, launch, live ops and marketing platforms. Hire, mentor and lead a team of Tier 2 Technical Support Engineers. Develop clear strategies, goals, ... permanent long-term solutions. Define, document, execute, and optimize processes for Technical Support . Ensure that support processes result in outstanding… more
- Koniag Government Services (Boulder, CO)
- …off, and more. Koniag Data Solutions (KDS) is seeking an experienced Tier 2 System Administrator to provide advanced technical support and system ... Tier 2 System Administrator Boulder, CO, USA Req...may include, but are not limited to:** + Resolve escalated technical issues from Tier 1 support … more
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