- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to ... the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- Motion Recruitment Partners (Irving, TX)
- Service Desk Technician - Tier 3 Irving, Texas **Onsite** Contract $35/hr - $38/hr Our client, a local financial tech company, is looking to grow their ... Service Desk team. This is a client...Service Desk team. This is a client that has been...skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password… more
- ManTech (Herndon, VA)
- …ordinary issues for users. If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + Responds ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist...and use. + Provide training and guidance to junior service desk personnel. + Provides resolutions to… more
- Janus Henderson Investors (Denver, CO)
- …tackling complex issues / problems + Escalation point and liaison between Global Service Desk and Tier 3 support teams + Perform Vendor Management duties ... via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team...skills + 3 + years in an IT Service Desk support role + Knowledge of… more
- Leidos (Norfolk, VA)
- **Description** + The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: +… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities...and troubleshooting **Job Locations** _US-DC_ **Posted Date** _4 months ago_ _(1/8/2024 3 :32 PM)_ **_Job ID_** _2024-4374_ **_Category_** _Information… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts ... requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
- Leidos (Rockville, MD)
- …of colleagues who provide unmatched aid to our clients. **Primary Tasks:** + Provides Help/ Service Desk assistance to end users on a variety of issues. ... impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1). This is an...job. **Please Note:** This position is covered under the Service Contract Act and is subject to minimum wage… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau....property, assisting with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2761 + Position Type: InformationTechnology/ Help Desk + Date Posted: 1/19/2024 + Location: Lincoln Center (Administration ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena...application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 ...+ Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's...beneficial but not mandatory. + Strong communication and customer service skills. + Basic understanding of desktop operating systems… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy....this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Proven IT (Tinley Park, IL)
- Tier 3 Poject Engineer Tinley Park, IL...co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on site ... (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible for taking… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on or onsite support...assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more
- Intuit (Tucson, AZ)
- …do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk ... team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked...How you will lead + Configure, implement and provide tier 2 support for incident resolution and service… more
- General Dynamics Information Technology (Aurora, CO)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 ... Status Union + Description + Benefits Job Posting Summary Service Desk Specialist position serving as the...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support.… more
- Leidos (Bethesda, MD)
- …individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide ... a timely and accurate fashion. **Primary Responsibilities** Under the direction of the Customer Service ( Tier 2) Lead, you will be responsible, to include, but… more