- Logitech (Camas, WA)
- … issues as first point of contact, or after escalation from technical support team** + **Mentoring lower tier agents offering guidance, advice and in depth ... used in, as well as a track record of high performance in technical support .** **Primary Job Responsibilities** + **Resolve escalated, technically-complex … more
- CACI International (Sterling, VA)
- …optimize CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN ... Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT… more
- Robert Half Technology (Nashville, TN)
- …organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as… more
- M. C. Dean (Omaha, NE)
- …+ Ensure systems meet **stringent service level agreements (SLAs)** for mission uptime. + Provide ** Tier 3 technical support ** for complex system and ... a bachelor's degree in a technical discipline with 5+ years of experience or 3 + with a Master's degree or 8+ years of experience with an Associates degree or HS… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …commissioning, and coordinating with the University's Networking team on system connectivity. + Provides tier 3 technical support , mentors support ... project management software to track milestones and deliverables while providing advanced ( Tier 3 ) technical support and troubleshooting for complex AV… more
- CACI International (Annapolis Junction, MD)
- …optimization across diverse platforms + Provide Tier 1, Tier 2, and Tier 3 technical support and root cause analysis for escalated issues + ... We are hiring a seasoned System Administrator - Level 3 to provide advanced technical leadership and hands-on support for implementation, troubleshooting,… more
- NBC Universal (New York, NY)
- …& On-Air Applications + Lead the team that provides Tier 2 and Tier 3 technical support for all media operations, ensuring rapid and effective ... a critical leadership role that will oversee the development and technical support for all media systems, ensuring the reliability, efficiency, and scalability… more
- V2X (Fort Hood, TX)
- …of **Parts and Labor Cost Drivers** for sustainment planning. **Key Responsibilities:** + Provide Tier 3 technical support , including guidance on ... systems and will be responsible for delivering technical analysis, Tier 3 troubleshooting support , and system improvement recommendations throughout the… more
- Kimber Mfg., Inc. (Troy, AL)
- …the guidance of supervisor personnel. ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/ Tier 3 technical support for escalated helpdesk tickets, ... technicians and the network/system administration team. This role provides advanced technical support to end-users, assists with maintaining IT infrastructure,… more
- Epsilon, Inc (Washington, DC)
- … technical manuals, operating procedures, and other support documentation. + Provide Tier 3 technical support and troubleshooting for client/user ... servicing, repairs and/or installations of network components and provide top level ( Tier 3 ) technical support to customers and all service-related… more
- ChenMed (Miami, FL)
- …devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional ... 3 years' experience working within a dedicated, multi- tier technical team required + A minimum...required + A minimum of 2 years' experience providing technical support , either help desk or network… more
- Custom Computer Specialists (Hauppauge, NY)
- …applied across all systems and network configurations. + Provide Tier 2 and Tier 3 technical support for escalated IT issues. + Assist with backup, ... with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
- Jensen Precast (Reno, NV)
- …transitions with minimal disruption to operations. + Provide tier 2 and tier 3 technical support to ERP users. **Continuous Improvement** + Partner ... user support . + Excellent communication and collaboration skills across technical and business teams. **ALL ABOUT JENSEN INFRASTRUCTURE** Like you, our founder,… more
- FirstEnergy (Akron, OH)
- …lifecycles-requirements gathering, design, configuration, data conversion, testing and deployment. + Provide Tier ‑ 3 technical support for the HR ... a regulated generating fleet with a total capacity of 3 ,780 megawatts. **_About the Opportunity_** This is an open...HR Application Configuration Analyst A is responsible for the technical design, development and support of the… more
- CACI International (Sterling, VA)
- …optimize CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN ... solutions. **Responsibilities:** + Oversee the CAN/LAN engineering team providing advanced technical support for complex CAN/LAN network issues while aligning… more
- State of Georgia (Fulton County, GA)
- …supervisors, administrators and content developers. . Collaborate with and engage employees by providing Tier 3 technical support managing the team's ... Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/74214/other-jobs-matching/location-only) New (https://ga.referrals.selectminds.com/landingpages/administrative-operations- support -opportunities-at-team-georgia-16) Administrative & Operations … more
- Brivo (Bethesda, MD)
- …to Brivo's hardware and cloud-based services. Qualifications + 3 + years of Tier II technical support experience in a call-center environment, ... Summary The Technical Support Representative ( Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our… more
- Robert Half Technology (Jacksonville, FL)
- …VPNs. + Troubleshoot and manage LAN/WAN/SD-WAN infrastructure and IP addressing/subnetting. + Provide Tier 3 technical support and system troubleshooting ... SAN, NAS, and DAS storage systems. + Manage and support authentication systems like Active Directory, Okta, and RADIUS....compliance with HIPAA, PCI, and internal security standards. + Support and manage Microsoft 365, Azure AD, and Entra… more
- BigBear.ai (WA)
- …applications and databases using a hybrid Agile approach within a DevOps environment + Provide Tier 3 technical support for deployed applications and ... techniques and methodologies for solving tough analytical challenges in support of one of national security threats + Use...real world problems sets vital to national security + Support off-hours deployment such as evening or weekends What… more
- General Dynamics Information Technology (Washington, DC)
- …applications and databases using a hybrid Agile approach within a DevOps environment + Provide Tier 3 technical support for deployed applications and ... software development techniques and methodologies for solving tough analytical challenges in support of one of national security threats + Use software development… more