- eXcell (Santa Clara, CA)
- …and equipment move under EC guidance BackUp / BAR Support: Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with ... are currently seeking a talented Level 4 Data Center Technician to join our client's team onsite in Santa...Manage incident & request tickets assigned to queue Validate server (s) / task Contact client for information / request… more
- Cognosante (Portland, OR)
- …presents a variety of support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and ... of hardware, software and site-specific applications in an enterprise server -client environment. + Resolve or refer IT issues; Solve...remotely (GFE provided where needed) and on site. + 3 + years IT experience in an IT Service Desk,… more
- CompuCom (Santa Clara, CA)
- …equipment move under EC guidance **BackUp / BAR Support:** + Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts + Coordinate tasks with ... are currently seeking a talented **Level 4 Data Center Technician ** to join our client's team **onsite** in Santa...incident & request tickets assigned to queue + Validate server (s) / task + Contact client for information /… more
- Summit Technical Solutions (Colorado Springs, CO)
- …class team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher Level tier ... III) contract at Peterson AFB, CO. The Help Desk Technician resolves technical problems in a help desk environment,...duties include, but are not limited to: + Provide Tier I, Tier II and Higher Level… more
- TEKsystems (Portland, OR)
- …Responding to and supporting the resolution of server and network issues with Tier 3 support Provide 1st level client support through our help desk ticketing ... client in Portland is looking at add Desktop Support Technician as an important member of the IT Infrastructure...system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows… more
- NCR VOYIX (Dayton, OH)
- …the world to your local favorite around the corner. TITLE: Data Center Technician LOCATION: Dayton Ohio POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Pay and ... assure continuity of customer operations and high levels of customer satisfaction + Perform Tier II work on products and services of medium-high complexity; Tier … more
- CACI International (Shaw AFB, SC)
- …the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. ... Operations Floor Systems/Network Technician Job Category: Engineering and Technical Support Time...bandwidth and security issues and incidents to senior engineers/SMEs ( Tier 2 and 3 ) for analysis and… more
- CACI International (Shaw AFB, SC)
- …systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs ( Tier 3 ) for analysis and resolution. + Manage and configure ... Operations Floor Systems/Network Technician Job Category: Engineering and Technical Support Time...Center (NOSC). This position works at the customer on-site Tier 2/ 3 support location at Shaw Air… more
- Fusion Technology LLC (Cochise, AZ)
- …2, Copper + BICSI certified Installer 2, Optical Fiber + BICSI certified Technician (Level 3 ) + Licensed electrician for AC/DC power DESIRED QUALIFICATIONS: ... programs and the Intel Community. Overview We are seeking a Network Support Technician to join our Network Installation Team (telework with travel required). Overall… more
- General Dynamics Information Technology (Mcchord AFB, WA)
- …Support,Linux,Networks **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes ... latest technology. GDIT is looking for **Network Computer Support Technician ** at **McChord Air Force Base** in Tacoma, Washington...area, who hold active DOD Secret Clearance. + The Tier 1 maintenance of the on-site ADCS systems and… more
- TISTA Science and Technology (Martinsburg, WV)
- …level problem identification, diagnosis, resolution, capable of identifying need for Tier -2/ 3 /4 escalation and capable of coordinating escalation with detailed ... skills and knowledge necessary to maintain DPSA-1 proficiencies and mentor/train junior tier personnel + Assist in maintaining inventories for data protection team's… more
- GovCIO (Randolph Air Force Base, TX)
- **Overview** GovCIO is currently hiring for a service desk technicianto provide Tier 1 technical support to users of the Air Force Air Education and Training ... configured, regularly updated and working properly on all PC and server stations. Plans, schedules and coordinates new operating systems releases, engineering… more
- TEKsystems (Airway Heights, WA)
- …to improve quality of Tier 0 customer self-service * Escalates incidents and requests Tier 3 support when the problem is more complex * Arranges for a ... is both the frontline of internal customer technical support ( Tier 1), as well as escalated support ( Tier...technician to visit the customer if a problem can't… more
- ENS Solutions (College Park, MD)
- …system infrastructure and any processes related to these systems. Provide Tier 1, Tier 2, and Tier 3 problem identification, diagnosis, and resolution of ... Perform systems administration of cyber tools sets and server systems connected to networks across multiple classification domains. Provide support to developmental… more
- Chemours (Deepwater, NJ)
- …create a better world through the power of our chemistry. Chemours is a $6. 3 billion company with a portfolio of products and processes that enable technologies and ... (HW and SW), asset return and end-of-life management + Provide second- tier support for end-user support escalations, including potential off-hours, on-site… more
- General Dynamics Information Technology (Arlington, VA)
- …Service Desk **Certifications:** CompTIA - Security+ - CompTIA - CompTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job ... centered Service Desk Specialist to provide timely and professional Tier I-II support to users. To be successful in...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving ... Grounds, Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk support to C5ISR personnel. Support includes,… more
- Link Solutions Inc (Picatinny Arsenal, NJ)
- …helping protect our national security. Job Responsibilities: + Provide Tier II-III network/desktop support. + Troubleshoot network connectivity problems, including ... to ensure an expedient resolution. + Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. + Collect and review… more
- Link Solutions Inc (AL)
- …helping protect our national security. Job Responsibilities: + Provide Tier II-III network/desktop support. + Troubleshoot network connectivity problems, including ... to ensure an expedient resolution. + Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. + Collect and review… more
- CACI International (Denver, CO)
- …+ **Active TS/SCI with a Poly required** + **Security+ certification required** + ** 3 + year of experience in Help Desk support and/or system administration** + ... Proven experience as a help desk technician or other customer support role + Experience and...writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians + Motivated and eager… more