- Dobson Fiber (Oklahoma City, OK)
- …Dobsons family of product offerings using step by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating ... The Technical Support Tier 2 under general supervision,...of major network outages and resolutions. Participate in the on- call rotation as agreed by the Support … more
- Amentum (Washington, DC)
- …professionally. **Responsibilities:** + Provide Tier 3 IT desk side and/or call center support to end users for complex software and hardware ... Amentum is seeking a ** Tier 3 IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members who are… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 ( Call Center ) Date: Oct 22, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... is provided. The ability to provide top quality technical support is greater due to the product's capacity, the...with previous plumbing or electrical experience. + Prefer previous call center experience. + Must be able… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 ( Call Center ) Date: Oct 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... individuals with previous plumbing or electrical experience. + Prefer previous call center experience. + Prefer experience working with Heat Pump applications in… more
- Vistra (Irving, TX)
- …to internal control processes; including payroll balancing and audit procedures * Tier 2 call center support for employee issues with a strong focus on ... is timely, courteous and accurate. *Timely and accurate response to call center tickets **.** **Job Family** Human Resources **Company** Vistra Corporate… more
- Bon Secours Mercy Health (Petersburg, VA)
- …place of healing, caring and connection for patients and families in the community we call home. Bon Secours - Southside Medical Center serves the communities of ... are recognized for clinical and operational excellence. **Southside Regional Medical Center is your community health care provider, a 300-bed facility located… more
- Georgetown Univerisity (Washington, DC)
- …a shared dedication to making a difference in the world. Requirements Job Overview The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...within the Information Systems Technology department at the Law Center . The Technician is responsible for installing, maintaining, and… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by ... a headset for communicating with customers by phone. Customer Support Provide remarkable customer service by handling inbound and...Service Experience + 2 Years Retail, Financial Sales, or Call /Contact Center + 2 Years Experience navigating… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... at Tier 2 will be forwarded to Tier 3 support for assistance and resolution....tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support a...a minimum of three (3) days per week. + Support for on call or special events… more
- iconectiv (Bridgewater, NJ)
- …production support role, requiring the individual to be available for 24x7 on- call support as needed, including nights, weekends, and holidays in alignment ... on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is...and iconectiv product that is deployed in customer's data center in USA. Strong Customer service, strong technical and… more
- Percepta (Mahwah, NJ)
- …diploma required, College degree a plus **Experience** * 1-3 years of relevant call center /customer service work experience preferred **Skills** * Bilingual in ... Percepta, we bring first-class service across each market we support . As a **Bilingual Spanish Tier 1 Volvo Frontline Support Representative** in **Mahwah,… more
- KeenLogic (Alexandria, VA)
- …Alexandria, VA. This position is full-time, Monday- Friday. The candidate will be responsible for call center support of an environment composed of 90% Intel ... call into or walk into the customer service center . The candidate shall be prepared to perform resolution...(password reset, account/workstation unlocking, basic workstation remediation) during the call . Where required the Tier I candidate… more
- CACI International (Springfield, VA)
- …in weekly day support hours rotation - 7-3, 8-4, 9-5, 10-6 and an after-hours on- call support rotation * 2-4 years of hands-on experience in a system or IT ... role, you will serve as an escalation point for Tier 1 support and be responsible for...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- TekSynap (Rockville, MD)
- …& Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis, ... TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on...Medium-High + Work schedule: Evening, overnight, weekend, holiday and on- call work is required. Flexible and able to work… more
- NANA Regional Corporation (Portsmouth, NH)
- …apply today! **Job Summary:** Tier 2 Support providing technical support to the National Visa Center including escalated problems with deployed ... LDRM is looking for a Tier II Systems Administrator to work in Portsmouth,...Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment… more
- CACI International (Sterling, VA)
- …of Travel: Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT ... network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, including… more
- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract...+ Customer service experience in a call center environment + Help desk or technical support ... policy. Applicants need to make their needs known in advance. **Posted by:** Isabella Sweet **Specialization:** + Customer Support / Call Center / Client more
- CACI International (Las Cruces, NM)
- …security + Ensure high availability, reliability, and scalability of Linux environments to support the NMS. + Participate in on- call rotations for critical ... Network Management Systems (NMS) Operations Tier 3 Job Category: Information Technology Time Type:...to ensure systems are up-to-date and secure. + Provide support for automation-related incidents and work on optimizing system… more
- TEKsystems (Coppell, TX)
- …troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ... ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more