- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... accurate and clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **Must be a US… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …to obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals… more
- Cayuse Holdings (Belcourt, ND)
- …Yes-less than 5% The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this ... teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. + Non-Essential Duties + Other… more
- Alaka'ina Foundation Family of Companies (Rock Island, IL)
- …services and respond to and resolve service requests. + Operate the Service Desk with Tier II systems support , to include providing on-site services for ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for a PC Desktop Technician II to support our government customer located in Rock Island… more
- Teleperformance USA (North Lauderdale, FL)
- …the company? At TP, the sky is the limit!** **Purpose** **Entry-level position on the Desktop Support Team reporting directly to the Lead Desktop Engineer** ... **Repair or upgrade computer systems as needed** + **Provide Tier 1 level support on hardware and...**All other duties as requested by the Director of Desktop Support , Desktop Manager or… more
- CompuCom (Honolulu, HI)
- …debugging for proper functioning. **This position is onsite in Honolulu, HI** **Responsibilities:** + Tier 2 Desktop support providing onsite and remote end ... and Have Fun Doing It! We're looking for a Desktop Tech II to join our team....from the help desk + Provide software and hardware support for client's devices (HP, Dell, Apple) + Provide… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...of relevant experience may include the following: + Providing desktop support and service desk operations, including… more
- CompuCom (Jacksonville, FL)
- …Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The Tier 2 Support Technician is responsible for providing on-site technical ... 10/11 Boot process **Networking & Connectivity** + Able to troubleshoot VPNs + Support mobile users for network access, email support , and troubleshooting +… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively recruiting an experienced Help Desk Analyst ( Tier II ) to support clients' end users across enterprise and SMB ... priorities in a fast-paced setting. Key Responsibilities + Provide Tier II technical support for...such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator preferred. Technology Doesn't Change the World, People… more
- Consumers Energy (Jackson, MI)
- …to the maintenance of Help Desk SOPs and training manuals for Tier I and Tier II support . + Diagnose and troubleshoot issues related to Windows and macOS ... those that qualify). **General Summary of Job Responsibilities** The Desktop Support Engineer is responsible for evaluating...implemented and maintained. + Provide advanced ( Tier II ) hardware and software break/fix support for… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...degree. + Active Top-Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more
- TEKsystems (Arlington, VA)
- …(eg CompTIA Security+) to be considered* Arlington, VA (Crystal City) Description As the Desktop Support Technician, you will act as a model of customer service ... Government personnel in the Pentagon, CPK5, Arlington, and CG1. Tier 2, M-F regular day shift hours. In assuming...or Novell CNE * Certification: CompTIA Security+ , HDI Desktop Support Manager or A+ related certifications… more
- GCI Communication Corp (Anchorage, AK)
- …best practices, and provide customer service from front counter. + Update status and/or resolve Tier II support tickets according to priority in the Cherwell ... local and remote company employees and contractors with technical support for their desktop hardware, software, and...and contractors with technical support for their desktop hardware, software, and operating system requests and issues.… more
- SAIC (Nashville, TN)
- **Description** SAIC is seeking a ** Desktop Support in Nashville, TN** to support the **US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)** ... program to provide second- tier support to end-users for PC, server,...Now or a similar ticketing system. + Experience in Tier II helpdesk environment. + Normal work… more
- BOOZ, ALLEN & HAMILTON, INC. (Bremerton, WA)
- …t Configuration Manager ( MECM ) + 2+ years of experience providing sec ond - tier support to Help Desk, including adjustments and fixes for installed sof tware ... Desktop Administrator The Opportunity: Your combination of people...as a team lead and intermediary between the Computer Support Team and upper management to help articulate assignments,… more
- BAE Systems (Manchester, NH)
- …compliance requirements such as RMF, NIST 800-53, and JSIG. **_In this System Administrator II providing Tierl 1 level support you will make impacts in the ... in Active Directory for a classified environment. + Provide Tier 1 desktop systems administration, including imaging,...management, OU structure, and GPOs. + Hands-on experience with desktop system support (Windows OS) and endpoint… more
- 7-Eleven (Enon, OH)
- Tech Support Specialist II - 2nd Shift...45323, United States Location Enon, Ohio Job Summary The Tier 2 Technical Support Specialist provides advanced ... resolutions. They also contribute to process improvements, documentation updates, and training for Tier 1 support staff to enhance overall support … more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests + Strong… more
- CACI International (Springfield, VA)
- …growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission critical ... Tier 2 Systems Administrator Job Category: Information Technology...a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and network-related… more
- Wayne State University (Detroit, MI)
- …needs; write and modify existing programs for input and retrieval of data; Provide first- tier support for assigned area by responding to questions regarding ... Applications Specialist II Wayne State University is searching for an...applications for their customers. They are able to provide first- tier support and training for their assigned… more
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