- SAIC (Germantown, MD)
- **Description** **SAIC is hiring for a Tier II Desktop Support Specialist to support their federal client in Germantown, MD.** **Responsibilities/ ... to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems. + Document, maintain, upgrade and replace… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …to obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkSNC offers a ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals… more
- Sierra Nevada Company, LLC (Shalimar, FL)
- …skills of industry standard hardware and software products/services **Qualifications We Prefer:** + Tier II desktop support experience + CompTIA ... developing innovation solutions? Join our team! As an IT Support Technician II , you will be using...new and existing computing hardware. + Provide basic network support ensuring desktop and other networked peripherals… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …sharing **Qualifications We Prefer:** + Certifications in one or more of the following:ITIL Tier II desktop support ; A+; Security+; NetworkSNC offers ... and other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals full connectivity… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …to obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkSNC offers a ... and other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals full connectivity… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem resolution for all ... Video Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem resolution for all ... Video Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and… more
- Trinity Health (Hartford, CT)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Alaka'ina Foundation Family of Companies (Rock Island, IL)
- …services and respond to and resolve service requests. + Operate the Service Desk with Tier II systems support , to include providing on-site services for ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for a PC Desktop Technician II to support our government customer located in Rock Island… more
- CAI (Beaverton, OR)
- …Number** R5215 **Employment Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician II you will perform a variety of ... IT infrastructure. **Job Description** We are looking for an Desktop Support Specialist **.** This position will...or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues… more
- Link Solutions Inc (Orlando, FL)
- …+ Provide daily supervision and direction to personnel across Network Team. + Provide Tier II -III network/ desktop support . + Troubleshoot network ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...US Citizen + DoD Secret Clearance + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more
- T and T Consulting Services (San Antonio, TX)
- …exercises, natural disasters, national emergencies, and other real-world events, the desktop support workload increases and may necessitate periodic, temporary ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly...confines of a set time schedule. + Knowledgeable communicating desktop support concepts to technical and non-technical… more
- Panasonic North America (Leawood, KS)
- **Overview** Our Tier II Support Specialist provides technical support to Panasonic customers in a fast-paced desktop , server and infrastructure ... Escalate and work closely with software engineers when an issue arises beyond Tier II capabilities + Work to document processes by creating SOP's and maintaining… more
- Robert Half Technology (Tampa, FL)
- Description We are offering an exciting opportunity for a Tier II IT Support Engineer in Tampa, Florida. You will be part of a dynamic team in the IT ... service delivery. Responsibilities: * Handle a variety of IT support tasks ensuring smooth operations and minimal downtime. *...support client needs. * Oversee the deployment of desktop and firewall systems. * Use your knowledge of… more
- College of American Pathologists (Northfield, IL)
- …scripts and (where required) developing custom scripts. * Lead the training and development of Desktop Support Analyst I & II . * Ensure development and ... CAP (https://www.cap.org/careers-at-the-cap) for more details Brief Description The Senior Desktop Support Analyst, a role within the...LAN (Local Area Network) systems software. * Provide technical support and guidance through Tier 3 … more
- General Dynamics Information Technology (Offutt AFB, NE)
- … computing and support services. + Leads team to provide efficient and timely Tier II and III support to ensure that service levels are achieved ... User Services Manager** **WILL MAKE AN IMPACT** + Manages team of desktop support and desktop engineering personnel, supervising and coordinating activities… more
- GCI Communication Corp (Anchorage, AK)
- …best practices, and provide customer service from front counter. + Update status and/or resolve Tier II support tickets according to priority in the Cherwell ... local and remote company employees and contractors with technical support for their desktop hardware, software, and...and contractors with technical support for their desktop hardware, software, and operating system requests and issues.… more
- SAIC (Fort Meade, MD)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...+ Active Top Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more
- Chenega Corporation (Arlington, VA)
- …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...Ability to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries), … more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues ... hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP...outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests… more
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