- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- Robert Half Technology (Atlanta, GA)
- Description We're looking for an experienced Tier II Help Desk Technician to join our growing IT team. You'll serve as an escalation point for Tier I ... the ability to work independently. Responsibilities: + Act as Tier II escalation for end-user technical issues...2-3 years of experience in an IT support or help desk role Strong knowledge of Windows… more
- Epsilon, Inc (Greenville, SC)
- …Service Desk Agent I, you will perform Tier I and Tier II information technology related help desk duties through phone and email support. You ... **Service Desk Agent I** **Who is Epsilon:** Epsilon is...APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with… more
- T and T Consulting Services (San Antonio, TX)
- …peripheral devices. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... Skills & Qualifications:** + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing...documentation. **Certifications (Required):** + This is an IAT (Level II ) position as defined in DoD 8570.0 I-M which… more
- Robert Half Technology (Nashville, TN)
- Description Job Description: Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Epsilon, Inc (Greenville, SC)
- …average day:** As Solution Center Technician II , you will perform Tier II information technology related help desk duties by providing over the phone ... **Solution Center Technician II ** **Who is Epsilon:** Epsilon is an IT...Culture** : Epsilon's Solution Center is comprised of skilled Tier 1 - 3 service technicians who provide 24/7/365… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite....monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support Services ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers...users. + Addresses customer escalations and works closely with Tier II , Tier III, application… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively...users. + Addresses customer escalations and works closely with Tier II , Tier III, application… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...+ Three years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is required. ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build ... Analyst ( Tier 1), End User Engineering About us: RKON...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- General Dynamics Information Technology (Beale AFB, CA)
- …you will be providing Tier -1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/ Help ... (10 hr days) + Minimumofthree(3) years'ofnetworkoperationsexperience + Possess IAT Level II - Security Plus Certification + Demonstrated knowledge of network… more
- Robert Half Technology (Dublin, OH)
- Description We are on the lookout for a Help Desk Analyst II to join our team in the healthcare and social assistance industry, based in Dublin, Ohio. As a ... Help Desk Analyst II , your...Help Desk Analyst II , your role will mainly...in active directory * Escalate issues to administrators with Tier 3 or supervisor approval when necessary * Administer… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …thats who you are, too, then this could be the place for you. We're looking for a Help Desk Technician II to join the team. Our perfect candidate will thrive ... + Serve as the primary escalation point for the Tier I team and a liaison between other internal...field + 3+ years experience in an IT Service Desk environment + Proficient with PowerShell scripting + Experience… more
- Robert Half Technology (Atlanta, GA)
- Description The Help Desk II technician provides advanced technical support and resolves complex issues escalated from Tier I. This role includes user ... administration, software installations, and troubleshooting network or system issues. Requirements 1-3 years of IT support experience Experience with Active Directory (group policies, user/group management) Familiarity with Office 365 administration Basic… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more