- Monster (Fort Mill, SC)
- …tracks and monitors the problem to ensure a timely resolution. Provide as 2nd level ( Tier II ) support to other helpdesk technicians. Relies on experience and ... computer hardware systems, and web systems. Also serves as Tier II support and provide assistance to...II support and provide assistance to level I helpdesk technicians. DUTIES & RESPONSIBILITIES Provides support to end… more
- Monster (Montgomery, OH)
- …Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job Description: We are ... ensuring system reliability, security, and compliance with healthcare regulations, SOC II , PCI, and ISO 27001:2015, while proactively addressing technical challenges… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- SAIC (Anchorage, AK)
- …(2) additional years of experience accepted in lieu of degree + Experience in Tier II helpdesk environment + Experience installing and configuring Windows ... Army Corps of Engineers Revolutionary IT Services (USACE RITS)** to provide second- tier support to end-users for PC, server, mainframe applications, and hardware and… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... professional experience + DoD Directive 8570.1 Information Assurance Technical Level II certification required(ie, Security+ CE, GSEC, SSCP, or CCNA-Security). +… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Insight Global (Orange, CA)
- …Skills and Requirements - 4+ years of experience with on-site hands on Tier II IT helpdesk / Desktop Support Technician role ... - 4+ years of experience supporting a Windows environment - 4+ years of experience with a ticketing systems - Enterprise Experience - 2+ years of experience within a Hospital Environment - Covid-19 Vaccine and Booster - Flu Shot / Open to wearing a mask during… more
- Chenega Corporation (Gettysburg, PA)
- …for users located at FCC HQ and GB campuses. This role supports Tier II technical troubleshooting and workstation setup. **Responsibilities** + Respond to ... **Req ID:** 37175 **Summary** **IT Helpdesk Technician II - Desktop Support** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a… more
- Chenega Corporation (Gettysburg, PA)
- …for users located at FCC HQ and GB campuses. This role supports Tier II technical troubleshooting and workstation setup. **Responsibilities** + Respond to ... **Req ID:** 37173 **Summary** **IT Helpdesk Technician II - Service Center** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and ... required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier ...a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send… more
- TEKsystems (Portland, OR)
- …+ Troubleshooting with both MAC and Windows environments/applications (primarily MAC environment) + 80% Tier II onsite Desktop Support and 20% Tier I Virtual ... Chat support. + Support of global workforce both onsite and remote workers + Ensuring data integrity in the Asset Management system + Perform asset management tasks, inventory, audits and disposals at their site + Proactively refresh End of Life (EOL) systems… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... a wide range of related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service… more
- Proven IT (Tinley Park, IL)
- …a knowledge center for customer calls in ConnectWise. + Communicates and works as a team with Tier II and Tier III to solve a customer's issues. + Uses logic ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the first line of support for… more
- IMRI (Los Angeles, CA)
- …for an IT Technical Support II Summary The IT Technical Support II position provides Tier II technical assistance, following established procedures ... IT Technical Support II Apply Now! Back to search Location: Los...also manages staff onboarding and offboarding processes and provides helpdesk -related support across all IT functions for the Airport… more
- CAI (Beaverton, OR)
- …multiple projects under minimal supervision or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues + Should be willing to ... Desktop Support Specialist II **Req number:** R6214 **Employment type:** Full time...other duties such as network support, printer support and helpdesk support as needed. **Job Description** We are looking… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- BAE Systems (Columbia, SC)
- …Administrator to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office ... on position level and/or job specifics. **Service Center Systems Administrator II ** **115775BR** EEO Career Site Equal Opportunity Employer. Minorities . females… more
- WuXi AppTec (San Diego, CA)
- …installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier I and II support to end users on a ... and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the… more
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