- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- SAIC (Pierre, SD)
- …2013. + Experience using Service Now or a similar ticketing system. + Experience in Tier II helpdesk environment. + Normal work hours are Monday through ... of Engineers (USACE) Revolutionary IT Services (RITS)** program to provide second- tier support to end-users for PC, server, mainframe applications, and hardware… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... professional experience + DoD Directive 8570.1 Information Assurance Technical Level II certification required(ie, Security+ CE, GSEC, SSCP, or CCNA-Security). +… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and ... required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier ...a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... support logs. Lead and supervise a small team of Tier I support technicians, providing guidance and training. Coordinate...3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS and Microsoft… more
- Proven IT (Tinley Park, IL)
- …Park, IL (http://maps.google.com/maps?q=Tinley+Park+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for various managed IT ... is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding...Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... a wide range of related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service… more
- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system ... network, server, and security systems. The IT Support Specialist II is expected to resolve escalated technical issues, contribute...ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/ Tier 3 technical support for escalated helpdesk … more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- V2X (Springfield, VA)
- …but there are also Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M ... and professionalism. We are hiring a Senior Systems Administrator II Generalist - Windows Server - active TS/SCI clearance...SSL, PIJ, VPN, SNMP, etc. + Demonstrated experience in Helpdesk coverage. + Familiarity with using Microsoft PowerShell to… more
- BAE Systems (Columbia, SC)
- …Administrator to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office ... on position level and/or job specifics. **Service Center Systems Administrator II ** **118341BR** EEO Career Site Equal Opportunity Employer. Minorities . females… more
- WuXi AppTec (San Diego, CA)
- …installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier I and II support to end users on a ... and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the… more
- M. C. Dean (Annapolis Junction, MD)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support at a ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- New England Cancer Specialists (Westbrook, ME)
- …and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding to escalated ... technical discipline preferred + 3-5 years in enterprise IT helpdesk experience preferred with at least one year in...IT products and software as directed/needed. Keyword: IT Systems Specialist, Network, IT Desk, Helpdesk , From: New England Cancer… more
- Insight Global (Phoenix, AZ)
- …of professional experience working in a Desktop Support/ Helpdesk position. Experience resolving Tier 1 and Tier II tickets. Comfortable working night ... Our client is a managed service provider located in the greater Phoenix area, Candidates will be working in a NOC environment supporting multiple customers. There are two open shift times, both of which operate on a 4/10 model amounting to 40 hours per week.… more
- ManTech (Eglin AFB, FL)
- …reported issues, including creating network user accounts and configuring email. + Helpdesk Support: Field user calls, determine the level of support required, and ... escalate/distribute calls to appropriate tiers (eg, Tier 2, Tier 3). + Troubleshooting: Provide...year direct/related experience + Active / valid DoD 8570.01-M IAT- II certification + Demonstrated experience as a full-service IT… more
- Epsilon, Inc (Quantico, VA)
- …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to… more
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