- Raytheon (Tucson, AZ)
- …subsystem; including circuit design, CCA assembly, electrical test and production/supplier/sub- tier supplier support of test equipment, test automation ... reporting, coordination, preparation of detailed technical team reports, and proposal support .What We OfferOur values drive our actions, behaviors, and performance… more
- Panasonic North America (Leawood, KS)
- **Overview** Our Tier II Support Specialist provides technical support to Panasonic customers in a fast-paced desktop, server and infrastructure ... Escalate and work closely with software engineers when an issue arises beyond Tier II capabilities + Work to document processes by creating SOP's and maintaining… more
- SAIC (Germantown, MD)
- **Description** **SAIC is hiring for a Tier II Desktop Support Specialist to support their federal client in Germantown, MD.** **Responsibilities/ ... to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems. + Document, maintain, upgrade and replace hardware… more
- Robert Half Technology (Tampa, FL)
- Description We are offering an exciting opportunity for a Tier II IT Support Engineer in Tampa, Florida. You will be part of a dynamic team in the IT ... service delivery. Responsibilities: * Handle a variety of IT support tasks ensuring smooth operations and minimal downtime. *...services. * Utilize Cisco Technologies and Apple Devices to support client needs. * Oversee the deployment of desktop… more
- Intelligent Waves (Mechanicsburg, PA)
- **Overview** Intelligent Waves is seeking a skilled and results-driven **Operations Tier II Technician** to support a mission-critical DoD and Intelligence ... Friendly Organization** **\#IW** **\#CJ** Connect With Us! (https://apply-intelligentwaves.icims.com/jobs/4284/ tier - ii -network-application- support -tech/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834473947) **Job Locations**… more
- UHS (Binghamton, NY)
- Position OverviewWe are seeking a detail-oriented and solutions-driven Tier II HR Support Specialist to join our HR Operations team. This role provides ... leaves of absence, PTO, and health benefits. As the escalation point for Tier I support , you will resolve complex cases, collaborate with internal HR teams, and… more
- Motion Recruitment Partners (Phoenix, AZ)
- IT Support Technician / Tier II / Onsite / Phoenix Phoenix, AZ **Onsite** Contract $25/hr - $30/hr A safety consulting company located in South Phoenix is ... Skills & Experience + 2+ years of relevant IT support style work experience + Experience with Active Directory...Windows Daily Responsibilities + 25% System Administration + 75% Support **You will receive the following benefits:** + Medical… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …in the cloud. + Resolve escalated technical problems that Tier I and Tier II support teams are unable to solve. + Administer, configure, and maintain ... III (MIELS): Bowhead is seeking Senior Systems Engineers to support a customer in Stafford, VA. Support ...and troubleshooting steps. + Mentor and provide guidance to Tier I and Tier II … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- GCI Communication Corp (Anchorage, AK)
- …provided to customers to detect, act on and track all problems. Essential Duties: + Tier II Support : + First point of contact for escalation. Provide ... reside within 50 miles of Anchorage, Alaska GCI's Network Support Technician II will provide initial exceptional...with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-… more
- Insight Global (Kansas City, MO)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment null We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate ... **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center ... Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis,… more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's Director… more
- Texas A&M University System (Corpus Christi, TX)
- …hardware and software for servers including configuration problems and routine network problems. + Provide Tier II support and assist with Tier III ... Job Title Systems Administrator II Agency Texas A&M University - Corpus Christi Department IT Infrastructure & Research Computing Proposed Minimum Salary… more
- Leidos (Springfield, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Incident Management Technicianto support computer data communications ... network Operations and Maintenance (O&M) tasks. The job duties of theGNOC Tier II Incident Management Technicianare as follows: + Support the installation… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkSNC offers a generous ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/… more
- Sierra Nevada Company, LLC (Shalimar, FL)
- …skills of industry standard hardware and software products/services **Qualifications We Prefer:** + Tier II desktop support experience + CompTIA Security+ ... a passion for developing innovation solutions? Join our team! As an IT Support Technician II , you will be using your skills and expertise to provide computer,… more
- Nelnet (Overland Park, KS)
- …issue intake via phone, email, instant messenger, ticketing, and system alerts + Provides Tier II technical support for NBS developed applications and ... for people where they live, learn and work. The Support Analyst I provides technical assistance and follow-up on...the system, such as data integration. (The existing customer support structures handle assistance with basic system functions and… more
- Alaka'ina Foundation Family of Companies (Rock Island, IL)
- …services and respond to and resolve service requests. + Operate the Service Desk with Tier II systems support , to include providing on-site services for ... Family of Companies (FOCs) is looking for a PC Desktop Technician II to support our government customer located in Rock Island Arsenal, Illinois. The PC… more
- TekSynap (Arlington, VA)
- …related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
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