- Insight Global (Plainsboro, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years of… more
- Robert Half Technology (Memphis, TN)
- Description The Tier III Help Desk Technician provides advanced technical support for complex IT issues that cannot be resolved by Tier I or Tier ... and resolve complex hardware, software, and network problems. + Collaborate with Tier I and Tier II teams to provide guidance and mentorship. + Perform root… more
- Wheeler Machinery (Salt Lake City, UT)
- …science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... Technical Support III Salt Lake City, UT Job Type Full-time...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- General Dynamics Information Technology (Elkridge, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer...Accurately triage and escalate complex IT issues to appropriate Tier II, Tier III , and… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Robert Half Technology (Medford, OR)
- Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on the lookout for an experienced Tier 3 Help Desk ... non-technical users + Collaborating closely with internal teams and stakeholders to ensure top- tier IT performance What We're Looking For: + Proven experience in a … more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... Administrator will:** + Serve as an Escalation point for Tier II help desk . +...approved workstation configurations across the agency enterprise + Provide Tier III technical support to the PC… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively recruiting Help Desk Technicians (Level I) for upcoming contract and contract-to-hire opportunities. These roles are ideal ... and account access issues + Escalate complex issues to Tier II/ III teams as needed + Document...Requirements Qualifications + 1+ year of IT support or help desk experience + Working knowledge of… more
- General Dynamics Information Technology (Fairfax, VA)
- …to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III ) response and resolution services. Identify, research, and resolve ... the user or system issue and coordination of additional Tier III resources such as development, database,...maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management.… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- Koniag Government Services (Washington, DC)
- …not limited to:** + Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/ III (eg, Tier I (phone ... Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and...and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix)),… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/ III technical support to end-users across… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- ICF (Reston, VA)
- …support + Installs, configures, and upgrades computer hardware and software. + Provider Tier III technical support for NICE CXone, Voxco, and related contact ... degree + 7+ years of IT operations experience, including Tier II/ Tier III support in...consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change,… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III is responsible for training and mentoring Network Operations Center personnel and serving as the primary escalation point for Tier ... (SME) for Operations Center initiatives and cross-functional projects. The Tier III NOC Engineer is also responsible...experience in a NOC/SOC environment, IP Engineering, Transport Engineering, help desk , or systems support environment. .… more
- Chenega Corporation (Albuquerque, NM)
- …+ Follow industry standards and best practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the ... backup and recovery of systems, patching of systems, providing Tier II/ III support to lower tiers, performance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... identifying network problems impacting users and work with appropriate Tier II or III administrators. + Experience...and work with appropriate Tier II or III administrators. + Experience troubleshooting WIFI and GFE provided… more