- VCA Animal Hospitals (Los Angeles, CA)
- …work from home, for 30-40 hours a week. The primary responsibility of the Agent is to provide a high-quality experience to callers as they answer their questions ... and book appointments for them at their chosen hospital. Solid communication skills are required. Animal health and/or medical knowledge not required. **ESSENTIAL RESPONSIBILITIES AND TASKS** + Field calls from prospective clients in a timely and friendly… more
- Carnival Cruise Line (Miramar, FL)
- …for enthusiastic, customer-centric sales professionals like you to join our upcoming ** VIRTUAL Personal Vacation Planner (PVP) Agent ** training class. Only ... individuals residing in these states will be considered: **FL, GA, TX, NC.** This position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The… more
- NCR VOYIX (Annapolis, MD)
- …to your local favorite around the corner. Job Description: SAS L1 Support Agent Location: Maryland, Virtual Requirements: Ability to obtain a "Sensitive" level ... Systems, hardware troubleshooting Summary of Duties: The L1 Support Agent will work in a fast-paced call center help...troubleshooting hardware and software related issues. This is a virtual position that may require occasional duty at an… more
- Carnival Cruise Line (Miami, FL)
- **JOB SUMMARY** : The Agent , Resolutions is responsible for providing advanced customer service to guests, travel partners, and internal departments ensuring that ... complex issues to ensure a high level of customer satisfaction. The Agent , Resolutions handles escalated guest inquiries and provides savvy solutions providing… more
- Aaron's Inc (Atlanta, GA)
- **Customer Retention Agent ( Virtual : Bilingual English/Spanish)** The salary range for this role is $15.30-$15.80 per hour* **Overview** : As a **Customer ... Retention Agent ** , you will play a critical role in...will play a critical role in our fast-paced, goal-oriented virtual call center. This work-from-home position focuses on providing… more
- ServiceNow, Inc. (Palm Beach, FL)
- …for systems integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, ... on Generative AI. + Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. + Experience with development on… more
- Capgemini (Chicago, IL)
- …support the overall project. * Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, ... AI. * Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. * Design and build of complex reporting… more
- Cognizant (Irving, TX)
- …+ Define reusable architectural patterns, solution accelerators, and best practices for virtual agent design, call deflection, intent training, and real-time ... customer service using Google Cloud's AI-powered tools- **CCAI (Dialogflow CX, Agent Assist, CCAI Insights)** -integrated with CRMs (eg, Salesforce), CCaaS platforms… more
- General Dynamics Information Technology (Fairfax, VA)
- …joining our team to work on Project Monologue, with a focus on delivering AI-powered virtual agent chatbots to Federal and State agencies. **HOW A DATA SCIENTIST ... modernize contact centers and service desks through enhanced self-service and virtual agent capabilities + Implement GenAI with large language models (LLMs) and… more
- Veterans Affairs, Veterans Health Administration (Los Angeles, CA)
- …4:30 PM Telework: Not Authorized Virtual : This is not a virtual position Position Description/PD#: Purchasing Agent - Prosthetics Service/PD14658A and ... Summary This position serves as a Purchasing Agent for the Prosthetic & Sensory Aids Service...in Los Angeles, California. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING… more
- Ryder System (Tallahassee, FL)
- …and privacy standards within the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough testing ... Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience with integrations between… more
- Insight Global (Conshohocken, PA)
- …solutions. Enhance them with AI-powered features such as Predictive Intelligence, Virtual Agent , and Now Assist. Collaborate with cross-functional teams ... on Customer Service Management (CSM) and AI capabilities, including Now Assist, Virtual Agent , and Predictive Intelligence. Proven experience as a process… more
- Veracity Consulting Group (Glen Allen, VA)
- …Hub, Employee Journey Management, Employee Center Pro, Mobile Employee Onboarding, PA/PI for HR, Virtual Agent for HR, Now Assist GenAI. For CSM - Case and ... Knowledge Management, Data Models, PA/PI for CSM, Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will… more
- ServiceNow, Inc. (Santa Clara, CA)
- …us as we pursue our purpose to make the world work better for everyone. The Virtual Agent Science team is at the forefront of conversational AI, specializing in ... delivering intelligent, human-like interactions through virtual agents. Our mission is to enhance customer experiences by advancing the state of the art in search… more
- ManpowerGroup (Dallas, TX)
- …with HRSD or ITSM + Certified System Admin/CAD + Experience implementing AI Search and Virtual Agent (Now Assist) + 4+ years working in an Agile Delivery team In ... Gen AI for automation and intelligent workflows. + Configure AI-powered virtual agents, chatbots, and conversational interfaces within ServiceNow to enhance user… more
- Community Health Systems (Franklin, TN)
- …GCP AI Platform). + Familiarity with ServiceNow AI/ML tools (eg, Predictive Intelligence, Virtual Agent , Now Intelligence) is a strong plus. Equal Employment ... AI tools (eg, TensorFlow, PyTorch), and developing AI-driven solutions such as virtual agents, particularly within the ServiceNow ecosystem + Has aptitude for data… more
- Link Solutions Inc (Adelphi, MD)
- …+ Hands-on experience with Flow Designer, IntegrationHub, Performance Analytics, and Virtual Agent frameworks. + Experience creating and modifying documentation ... for technical processes and procedures. + Experience working in or supporting Army or Department of Defense (DoD) IT environments. + Experience providing quality service and support for mission-critical systems and VIP end users. + Excellent communication… more
- University of Massachusetts Amherst (Amherst, MA)
- …HAM Pro, Interactions, Workspaces, CSDM, CMDB, Change Management, On-Call Scheduling, Virtual Agent , etc.) Physical Demands/Working Conditions Typical office ... activities. Work Schedule + Monday - Friday, 37.5 hours per week. + Some weekends and evening hours required. + This position has the opportunity for a remote work schedule , which is defined by the University as an arrangement where the employee's work… more
- Community Health Systems (Franklin, TN)
- …work on a growing, enterprise-wide platform with innovation initiatives including AI, Virtual Agent , and Process Automation. Equal Employment Opportunity This ... organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national… more
- JPMorgan Chase (Columbus, OH)
- …HR Service Delivery or Workplace Services experience + ServiceNow portal experience, Virtual Agent Configuration, UI Builder and experience building Configurable ... workspaces. + ServiceNow Certifications JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government… more