- Leggett & Platt, Incorporated (Newnan, GA)
- …collection and maintenance to support continuous improvement efforts. + Voice Of Customer ( VOC ) data collection and report creation + Develop ... Quality Document and Data Control Leader " Date:Jun 20, 2025 Location:...requirements + QMS and Regulatory Compliance document control + Customer and compliance deviation documentation control + Development of… more
- Leggett & Platt, Incorporated (Newnan, GA)
- …maintenance for process effectiveness and continuous improvement efforts. + Voice Of Customer ( VOC ) data input collection and output report creation + ... Manager you will have the opportunity to support the organization to meet customer expectations for products and services. Your contributions will have a direct… more
- DuPont (Sunnyvale, CA)
- …new opportunities. + Continually investigate, monitor, and refine actionable Voice of Customer [ VOC ] data through the customer 's product development ... product innovation. This person will work closely with the Customer Design & Technical teams to identify unmet needs...new / potential partnerships (that include OEM's, fabricators, and data center projects). + Complete market analysis & develop… more
- Siemens Energy (ID)
- …support Sales activities. + Support leadership in the collection of voice of customer ( VOC ) data to help advance new product development, product ... and execute business territory plans. + Ensure proper utilization of customer relationship management software (CRM-Salesforce). **What You Bring** + Equivalent… more
- Siemens Energy (Raleigh, NC)
- …forecasting Order Input, support team members in collecting and processing voice of customer ( VOC ) data to help advance new product development, product ... approach to include proper preparation, pre-call planning, cross-selling, development of customer facing questions and customization of our solutions based on… more
- Point32Health (Canton, MA)
- …+ In collaboration with key business partners, bring together existing Voice of Customer ( VoC ) insights, experience data and survey results to create ... working with external vendors or stakeholders and ensure year-over-year customer experience improvement. Using a research-based and data...+ Must have a strong passion for bringing the voice of customers alive + Proven track record of… more
- ThermoFisher Scientific (Carlsbad, CA)
- … visits and customer support. + Facilitate the Voice of Customer ( VOC ), enabling data driven decision-making across the portfolio + Develop ... Manager will lead global product strategies, drive innovative solutions to customer challenges, lead day-to-day operations for top line growth and profitability,… more
- Amazon (Seattle, WA)
- …audiences and communicate clearly and concisely to both business and technical audiences. As a Voice of Customer ( VoC ) Sr. Program Manager overseeing the ... organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with...a robust VoC program that incorporates various VoC data . Ensure that the program captures… more
- Danfoss (Tallahassee, FL)
- …an advocate for Turbocor's new and existing products o Collects Voice of the Customer ( VOC ) and market data to help with identifying and prioritizing ... user's guides, parts manuals, training material o Coordinate and facilitate the customer visits at Tallahassee facility o Support product launch activities and… more
- Papa John's International (Atlanta, GA)
- …understanding of their markets and training requirements. + Analyzing operational KPI and Customer data ( VOC - Voice of the customer ) to identify ... the Op's Excellence dept and the continued maintenance of VOC systems. **Duties & Responsibilities (other duties as assigned)**...and celebrate the journey together **Our Core Competencies** + CUSTOMER CENTRIC - We leverage data and… more
- Amazon (Seattle, WA)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... VoC products, connecting internal employees with their customer experience (CX) data and insights. We leverage sophisticated machine learning (ML) models and… more
- Amazon (Austin, TX)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... VoC products, connecting internal employees with their customer experience (CX) data and insights. We leverage sophisticated machine learning (ML) models and… more
- Amazon (Seattle, WA)
- Description We need your help to ensure that the voice of the customer comes through in data -driven Customer Experience Impact (CXI) metrics. As a ... vision is to be the ultimate steward of the Voice of the Customer ( VoC ),... issues, changes to our policies, and optimizing the customer experience through causal analysis of data .… more
- PSEG (Melville, NY)
- …both, qualitative and quantitative, to design Voice of Customer ( VOC ) research tools, collect and analyze data , interpret and report findings, and ... annual research budget of $1.5M + Oversee/support completion of voice of the customer ( VOC )... data enrichment and segmentation, identification of unique customer groups for ongoing voice of the… more
- Amazon (Seattle, WA)
- …experience. This key role is part of the team that broadly supports defect detection Voice of Customer ( VoC ), root cause identification and resolution (Andon ... is looking for a Data Engineer with Big data experience to join the Customer Service, Worldwide Defect Elimination (WWDE) Organization. The Worldwide Defect… more
- Caterpillar, Inc. (Irving, TX)
- …conducting statistically rigorous survey design and analysis (using Qualtrics), leading customer interviews, and synthesizing behavioral data using tools like ... **Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes the World...(eg, dashboards, frameworks, playbooks) to help teams act on customer feedback. + Track and report on VoC… more
- Amazon (Seattle, WA)
- …technical and BI teams to define and deliver solutions. - Collection of VoC ( Voice of the customer data ) through usability studies, surveys, focus groups ... initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management… more
- Cincinnati Incorporated (Harrison, OH)
- …timely information regarding availability + Support efforts to collect competitive and VOC ( Voice of the Customer ) data + Assist other departments as ... customers and service representatives as requested + Maintain accurate customer information in database + Communicate with purchasing, engineering...needed to maximize customer satisfaction + Commitment to company values of continuous… more
- Datavant (Helena, MT)
- …and market shifts-to inform strategic decisions and sharpen our differentiation + **Drive Voice of the Customer ( VoC )** : Lead cross-functional efforts ... drive customer growth, and deliver an exceptional customer experience throughout the lifecycle. The Payer Data...and help us deeply understand and respond to the Voice of the Customer . The Product Marketer… more
- Point32Health (Canton, MA)
- …and strategic improvement plans that execute against improvement opportunities. The Customer Experience Manager manages multiple data -driven improvement plans ... Experience Manager serves as an in-house expert, champion, and voice of customers ( VoC ), across all lines...strategic CX improvement plans.** + Build and manage multiple data -driven improvement plans focused on strengthening customer … more