- InterSources, Inc. (New York, NY)
- Title: Kronos Business Analyst Lead, UKG Pro WFM Location: Broadway NYC 12-18 Months Contract Position Mandatory Requirements Client is seeking a Kronos Senior ... Business Analyst Lead to support the upgrade from Kronos Workforce...from Kronos Workforce Central to UKG Pro Workforce Management ( WFM ). This role involves consolidating five WFC instances into… more
- Hackensack Meridian Health (Neptune City, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce management tools and ... in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC...Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- Teleperformance USA (Warren, MI)
- …**PURPOSE OF POSITION** **Responsible for** **day-to-day** **management of s** **ervice** **l** **evel,** **s** **ite** **e** **fficiency/** **o** **ccupancy and ... **Category :** **Workforce Management** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable… more
- Teleperformance USA (Warren, MI)
- …at peak performance** **.** **Command Center/Crisis Assist Incident Analyst ** **PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS** + **Strong analytical, ... strategic planning, interpersonal, verbal, and written communication** **skills, detail oriented.** + **Disaster management background/education with three years** **experience (Disaster Response/Emergency/PSAP knowledge) preferred.** + **College degree or… more
- VCA Animal Hospitals (Los Angeles, CA)
- …trends, creating accurate forecasts, and developing optimized schedules. In addition, the WFM Analyst plays a key role in real-time management, monitoring ... **SUMMARY OF JOB PURPOSE AND FUNCTION:** The **_Workforce Management ( WFM ) Analyst_** is responsible for supporting the efficient and effective deployment of… more
- Humana (Raleigh, NC)
- …a part of our caring community and help us put health first** The WFM Intraday Analyst is responsible for monitoring, analyzing, and optimizing real-time ... operational efficiency. The ideal candidate is detail-oriented, skilled in WFM tools, and able to quickly adapt to a...real-time workforce strategies to support service-level goals. + Utilize WFM systems such as NICE, Verint, Aspect, or Genesys… more
- Intuit (Atlanta, GA)
- **Overview** We are seeking a **Workforce Management ( WFM ) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence of our ... operations analytics** , or similar roles. + Strong working knowledge of ** WFM platforms** (eg, NICE, Verint, Genesys, Aspect, Calabrio) and **Excel-based modeling**… more
- Allegion (IN)
- …most engaged workplace cultures in the world._ The Senior IT HR Systems Analyst will be responsible for enhancing and supporting Allegion's implementation of UKG Pro ... documenting both current and future state. + Configure Pro WFM based on the collected requirements. + Create integration...mapping documentation. + Build and maintain integrations to/from Pro WFM using Boomi. + Create test plans and unit… more
- UGI Corporation (Rocklin, CA)
- WFM Real Time Specialist Location: Rocklin, CA, US, 95765 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26557 When you work for ... States. Applications for this position will be accepted until 9/5/25. Posting WFM Real Time Specialist Location:Rocklin, CA; Charlotte, NC or Cleveland, OH (Hybrid)… more
- DriveTime (Mesa, AZ)
- …integrity and 100% accuracy of all reports distributed from the Contact Center Analyst Team. + Working on activities, projects, and requests for data extrapolation ... as requested by Contact Center Leadership. + Serve as a subject matter expert (SME) in managing scheduling for all supported onshore and offshore lines of business **So What Kind of Folks Are We Looking for?** + **Killer analytical and reporting abilities.**… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within the...of Data Analysis + Knowledge of Access Center software; WFM (Genesys and/or Verint) preferred + Skilled in dashboard/report… more
- Aston Carter (Buellton, CA)
- Job Title: HRIS Analyst Job Description The HRIS System Administrator serves as the technical expert for the UKG Pro WFM platform, responsible for system ... Serve as the technical expert for the UKG Pro WFM platform, ensuring business rules meet changing business and...technology needs. + Maintain configuration of UKG Pro and WFM codes, system business rules, and automated workflows. +… more
- Ryder System (Lincoln, NE)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : The HRIS Analyst is a support level position within the HRIS organization. ... writing and analyzing data flows for process improvement opportunities. The HRIS Analyst also supports HRIS upgrades, patches, testing and other technical projects… more
- J&J Family of Companies (Pittsburgh, PA)
- …https://www.jnj.com/innovative-medicine We are searching for the best talent for a Workforce Analyst to be in Pittsburgh, PA; Raleigh, NC; Orlando, FL; or Phoenix, ... AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations,...equivalent + Minimum of 2 years' experience using Genesys WFM , Aspect, Nice IEX or other Workforce Management tool.… more
- Robert Half Technology (Des Moines, IA)
- …in a role that brings meaningful impact! Our client is seeking an exceptional HRIS Analyst with expertise in UKG Pro to become a key player in driving innovation and ... be at the heart of Phase 2 Workforce Management ( WFM ) deployment, ongoing system support, and expansions. Despite UKG...and reward! What You'll Be Doing: As the HRIS Analyst , you'll bridge the gap between HR operations and… more
- Tufts Medicine (Burlington, MA)
- We are seeking an experienced UKG Pro WFM developer with deep application expertise (including Timekeeping, Attendance, Accruals, and Advanced Scheduling) and ... a key technical developer role in optimizing and maintaining our UKG Pro WFM application to support evolving business needs, ensuring timely resolution of issues,… more
- Tractor Supply Company (Brentwood, TN)
- Sr. Analyst , Workforce Management **Overall Job Summary** This position is responsible for managing Tractor Supply's enterprise Workforce Management ( WFM ) ... support for labor exceeding $800M+ across all TSC locations. The Sr. Analyst , Workforce Management is highly experienced in operational processes and staffing… more
- Insight Global (Cascade, MI)
- Job Description We are looking for a detail-oriented and analytical Workforce Analyst to support forecasting, scheduling, and performance optimization within a newly ... migrations Maintain data integrity and ensure accurate use of WFM tools and platforms Contribute to process improvement initiatives...24 years of experience in a workforce planning or analyst role within a call center environment, Amazon Connect… more
- Camping World (Greenville, NC)
- **Job Summary:** The Workforce Management Analyst is a key member of the Workforce Management team, providing analytical support to contact center operations, ... the business + Drive process improvement requirements and ad-hoc WFM projects + Create optimized plans for cross-functional teams.../ SMS + Work with key stakeholders to ensure WFM initiative and priorities are aligned and delivered to… more
- Chewy (Plantation, FL)
- **Our Opportunity:** Chewy is looking for a **Telehealth Operations Analyst II** to join our Healthcare Team full-time! You will be responsible for analyzing and ... You'll Do:** + Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA...and trends to support operational activities. + Collaborates with WFM , Operations, HR, Training, and Leadership teams to identify… more
