• Principal Workforce Management Analyst

    Americor (Irvine, CA)
    …level agreements (SLAs), improve efficiency, and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading complex ... seeking a highly skilled and experienced Principal Workforce Management ( WFM ) Analyst to join our team. The...complex data into clear, concise, and compelling insights for senior leadership and stakeholders. Strategic & Leadership Duties: +… more
    Americor (10/01/25)
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  • UKG Pro WFM Applications Analyst IV…

    Mount Sinai Health System (New York, NY)
    **Job Description** This position is a senior level analyst position responsible for acquiring in-depth knowledge of the application, their software, ... system analysis, application program development + 5+ years of experience in UKG Pro WFM + 5 + years of healthcare advanced scheduling + 5+ years of working… more
    Mount Sinai Health System (09/17/25)
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  • Sr Analyst

    World Wide Technology (St. Louis, MO)
    …WWT today! World Wide Technology, Inc. currently has an opportunity available for a Senior Analyst in the IT - Sales & Customer Experience organization located ... subject matter expert for UKG Workforce Central (WFC) and Workforce Management ( WFM ) systems. + Lead requirement gathering sessions and translate business needs into… more
    World Wide Technology (09/23/25)
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  • Contact Center Real Time Analyst

    Hackensack Meridian Health (Edison, NJ)
    …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce management tools and ... as the central point of contact for supervisors and senior management as related to service level information and...in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC… more
    Hackensack Meridian Health (09/06/25)
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  • Business Reporting Analyst - CCaaS (Contact…

    Stanford Health Care (Newark, CA)
    …**This is a Stanford Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and ... Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center...Connect, CISCO or similar. Integrate data from multiple sources ( WFM tools, CRM, IVR, QA platforms) to create comprehensive… more
    Stanford Health Care (09/16/25)
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