- Deloitte (Midland, MI)
- UKG WFM Senior Manager Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy and ... resilient workforce. Recruiting for this role ends on 12/31/25 Work you'll do: As a WFM Senior Manager , you should expect to be involved in the following: +… more
- Public Storage (Plano, TX)
- …New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and ... in driving innovation, scalability, and operational excellence across voice, chat, IVR, WFM , analytics, CRM, and AI/ML platforms. As a cross-functional leader, you… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Integrated Promotion Planning, will oversee the approach, management, and evolution of promotional planning at WFM . ... of the tool and integrated planning. This role will report to the Senior Leader of Pricing Strategy. Key job responsibilities * Spearhead the strategic direction… more
- Leidos (Gaithersburg, MD)
- **Description** We are seeking a highly skilled ** Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact ... in technologies such as CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact… more
- DoorDash (Tempe, AZ)
- …agility to thrive in a fast-paced environment. This role reports to the Workforce Senior Manager . You'll work closely with leaders across Planning, Vendor Ops, ... an ever changing and scaling organization. About the Role As a WFM RTA Manager , you will provide strategic leadership and day-to-day oversight for RTA… more
- Ross Stores, Inc. (Dublin, CA)
- …development for our teams\. **GENERAL PURPOSE:** The Director of Workforce Management \( WFM \) will lead all activities related to workforce management in all Ross ... work center\), and maintaining all aspects of our current WFM system\. In the coming years, the Director will...pilot, and rollout\. The Director will interact frequently with senior leaders \(SVP, GVP, and VP\) of other stores… more
- Americor (Irvine, CA)
- …agreements (SLAs), improve efficiency, and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading complex analysis, ... We are seeking a highly skilled and experienced Principal Workforce Management ( WFM ) Analyst to join our team. The ideal candidate will be a strategic thinker with a… more
- Global Industrial (Buford, GA)
- Assistant Manager , CEX Operations Date: Oct 31, 2025 Location: Buford, GA, US, 30518 Global Industrial For over 70 years Global Industrial has been an industry ... address gaps. * Present insights and performance trends to mid- and senior -level stakeholders. 2. Cross-Functional Operational Programs * Lead and support execution… more
- Cayuse Holdings (Des Moines, IA)
- **Overview** The Senior Reporting & Analytics Lead will leverage data analytics and reporting to drive operational efficiency, identify performance trends, and ... Support Center's technology stack, including the CRM, Workforce Management Software ( WFM ), and Expresslane API. + Data-Driven Operational Insights + Analyze large… more
- Amazon (Austin, TX)
- …page at all times; fosters collaboration with the group to lower cost of goods to WFM o Assists with the development of new reporting tools to be used by buying ... reports and resolving arrival conflicts o Communicates, represents, and upholds WFM 's core values and business philosophy to Team Members and vendor/supply/carrier… more
- Elevance Health (Atlanta, GA)
- **Workforce Management Analyst Senior ** **Location:** This role requires associates to be in-office **1** day per week, fostering collaboration and connectivity, ... passionate about transforming American healthcare delivery. The **Workforce Management Analyst Senior ** will be accurately predicts call volumes, average speed of… more
- Wabtec Corporation (Harrisburg, PA)
- …with us. **How will you make a difference?** The **HR Systems (HRIS) Senior Analyst** supports on-going business while enabling the strategy and development of HR ... with specific focus on USA Payroll and Timekeeping. The HR Systems (HRIS) Senior Analyst partners with Payroll, Timekeeping, Benefits, IT, and HR Leaders to analyze… more
- Shaw Industries Inc (Dalton, GA)
- Job Title -Commercial Customer Care Service Excellence Manager Position Overview Shaw Industries is seeking a Service Excellence Manager to lead and elevate our ... Leadership & Team Management + Lead, coach, and develop the Training, WFM , Quality, and Process teams to deliver consistent, high-impact support across Customer… more
- Amazon (Austin, TX)
- …processes for relevant teams or projects. Skills: * Expert understanding of WFM 's project management methodologies and requirements. * Expert ability to plan, ... proficiency with project management software, such as * Expert understanding of WFM 's project management methodologies and requirements. * Expert ability to plan,… more
- Amazon (Austin, TX)
- Description We are looking for a Program Manager to join the E-Commerce Business Team. E-Commerce Program Managers owns key programs and projects to drive critical ... for new TMs. * Serves as a resource on WFM capabilities and captainships. * Informally shares appreciation and...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Amazon (TX)
- …opportunity to make a meaningful impact. As a National Primary Care Operations Manager , you'll be part of a dynamic, fast-paced environment filled with individuals ... through learning, experimentation, and process optimization. We're seeking an Operations Manager to help transform primary care delivery and improve healthcare… more
- Amazon (Austin, TX)
- Description This Construction Manager role is an exciting opportunity that is a fast moving position working from offices in Austin TX , Seattle, WA , and New ... Teamwork & Collaboration * Participates in cross functional projects and provides senior -level support to team * Impacts overall team effectiveness * May provide… more
- CVS Health (Concord, NH)
- …opportunities for YAVA related to >30M calls per year + Liaison to Account Manager teams, Legal, Compliance, WFM , etc. + Marketing artifact support and creation ... years' marketing experience + Ability to deliver convincing business case recommendations to senior management. + Success meeting the needs of a diverse set of… more
- Amazon (Austin, TX)
- Description We are seeking a Program Manager to lead the successful delivery of complex, cross-functional projects for Worldwide Grocery Stores Change Enablement ... vital to project success. * Negotiates with Team Leaders and other WFM teams to acquire necessary personnel resources. * Tracks high-level deliverables across… more
- Amazon (Austin, TX)
- Description We are looking for a Program Manager to join the E-Commerce Business Team. E-Commerce Program Managers owns key programs and projects to drive critical ... for new TMs. * Serves as a resource on WFM capabilities and captainships. * Informally shares appreciation and...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more