- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... in the National Capital Region (NCR). Support includes program management, workforce and security support services, logistics, environmental and occupational health,… more
- V2X (Springfield, VA)
- …and professionalism. Responsibilities + V2X is seeking a qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... shall serve as the Government's first point of contact for all workforce support services requirements. The WSCM shall demonstrate knowledge and experience with:… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... organizational results. + Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real-time...center operation to include three years in a workforce management analyst role + Experience with Automated Call… more
- Monroe Community College (Rochester, NY)
- …(EDIWS) division and is responsible for program management of Economic and Workforce Development Center /Corporate College products and services in specific ... also include budget development financial reporting for the Economic and Workforce Development Center /Corporate College, development of the annual strategic… more
- Amazon (Tempe, AZ)
- …markets, we are looking for a leader to manage and streamline our member support center workforce . As Workforce Manager Customer Care, you will evaluate our ... we'd love to hear from you! Key job responsibilities - Lead strategic workforce planning and management for multi-channel Contact Center operations, including… more
- Qualtrics (Provo, UT)
- …around the globe + A Bachelor's degree or greater + 4+ years experience in workforce and/or call- center planning + 4+ years experience in a highly analytical ... with a build-it mentality + Prior experience in a workforce management function for a mid-large call center or contact center + Prior experience managing… more
- Needham Bank (Needham, MA)
- Job Descriptions: This contact center leadership position is responsible for the evaluation and analysis of the CCC (Customer Care Center ) and BCC (Business Care ... criteria and evaluates performance against call standards that utilizes a contact center industry standard for consistency in operational outcomes. + Executes a… more
- Google (Atlanta, GA)
- …Server Operations Learning and Workforce Development programs to enable the data center workforce with the proper skills and capabilities required to support ... and keep them up to date on progress and deadlines. As the Manager of Learning and Workforce Development (LWD) team, you will be responsible for leading Global… more
- Amazon (Herndon, VA)
- …AWS Data Center Learning's mission is to develop the best data center workforce on Earth. The organization is responsible for providing training, ... with training. About the team Our mission is to develop the best Data Center workforce on Earth. We do that by learning the job roles and functions required… more
- ChenMed (Columbus, OH)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develops and executes effective workforce ... need great people to join our team. The Associate Center Operations Director is responsible for center ...Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- ChenMed (Columbus, OH)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develop and execute effective workforce ... we need great people to join our team. The Center Operations Director is responsible for center ...The Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- J&J Family of Companies (Pittsburgh, PA)
- …in Pittsburgh, PA; Raleigh, NC; Orlando, FL; Phoenix, AZ. Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, ... workforce best practices in reviewing and analyzing call center inbound and outbound call volumes. The Workforce... center inbound and outbound call volumes. The Workforce Analyst will identify call center trends,… more
- Union County College (Cranford, NJ)
- …Applied Science degrees. Campus: Elizabeth General Description: As a key member of the Workforce Innovation Business Center ( WIBC ) the Center Generalist ... for implementing client outreach programs, providing career services programs to Center clients and developing relationships with businesses in Union County in… more
- UGI Corporation (Cleveland, OH)
- …and support teams that meets high standards of quality and data integrity. + Workforce Management of Contact Center Activities - Provides recommendations for the ... Communications - Keeps leadership informed and produces management reports on contact center activity which may include workforce planning, scheduling, service… more
- Enterprise Mobility (St. Louis, MO)
- …annually. **Responsibilities** + Analyze, interpret, and validate data using internal workforce management and contact center applications to create short-term ... Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst!** **ABOUT THE ROLE** The Workforce Management… more
- Air Mobility Command (Macdill AFB, FL)
- …Responsibilities Responsible for the economic and efficient operation of the bowling center , workforce supervision, recruitment and training. Works to implement ... position: This position will be assigned to the 6th Force Support Squadron Bowling Center . Physical requirements: must be able to lift and carry parts and assemblies… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …Location: AugustaOpening Date: April 17, 20245Closing Date: May 5, 2025 The Center for Workforce Research and Information manages the programs that ... Senior Workforce Data Analyst - Agency Promotional Only Augusta...before the closing date to Security & Employment Service Center , 45 Commerce Drive, Augusta, ME 04330 or faxed… more
- Intuit (Atlanta, GA)
- …Mathematics, Business Studies, Business Administration, or equivalent, combined with 5 years of workforce strategy in call center or back office operations. + ... Overview Our company is seeking a Workforce Senior Business Consultant to assist in our...Oracle, and I3 software (Interactive Intelligence) or any other workforce management software used to manage schedules, workflow, and… more
- HonorHealth (Phoenix, AZ)
- …of the I-17 off the 101 (across the freeway from Deer Valley Medical Center ). Responsibilities Job Summary The Trainer, Workforce Development maximizes call ... -- because it does. Learn more at HonorHealth.com. The Workforce Development Trainer is part of a collaborative team...least 2 years of training experience in Healthcare call center or similar environment. The position is based at… more
- State of Massachusetts (Salem, MA)
- …this role. **Job:** **Training and Development* **Organization:** **Department of Workforce Development* **Title:** *Career Center Operations Manager (Salem)* ... well as referral to jobs and training. MDCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that… more
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