- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst,** you will utilize workforce ... of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance during the… more
- Cardinal Health (Columbus, OH)
- …planning, scheduling, forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management (WFM) + Real time monitoring of ... Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management (WFM) preferred + Experience with...well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) +… more
- DoorDash (Phoenix, AZ)
- …internal and external partners at all levels. + You have 1-2 years experience in real - time / workforce management . + You have expert level experience ... workforce planning and intraday operation fundamentals, including: real - time queue monitoring, skilling, reporting, escalating known...working with a workforce management optimization tool (ie Verint, Assembled,… more
- Houston Methodist (Katy, TX)
- …such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real - time workforce management processes. + Provides insights ... Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real... Management team and System Access Leadership, aligning real - time operations with overall business objectives. Communicates… more
- Amazon (Austin, TX)
- …and call out changes of incoming contact patterns to operations and the Workforce Management team - Have real - time communication with the Workforce ... quality, risks, and resources needed. Key job responsibilities - Real - time monitoring & reporting of schedule deviations...utilization - Prepare and communicate daily hand-off report to Workforce Management (WFM) leadership team on Service… more
- Pearl Interactive Network (Columbus, OH)
- …email, social media) through effective forecasting and scheduling. + Utilize workforce management tools to monitor real - time staffing and make necessary ... is responsible for overseeing daily contact center functions, ensuring optimal workforce management , maintaining quality assurance standards, and leveraging… more
- Amazon (Seattle, WA)
- …and non-tech teams - Workforce Management experience (Forecasting, Scheduling, Real Time Management ) required - Ability to perform many concurrent ... better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead...4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management ) - Oral… more
- CareFirst (Baltimore, MD)
- …such as Agile, SDLC and human-centered design thinking. + Direct Workforce Management team that monitors real - time performance and adherence to defined ... a key strategic leader responsible for driving service operations and workforce management optimization, enhancing service delivery and modernization, executing… more
- Commonwealth of Pennsylvania (PA)
- Real Estate Specialist, Property Management Print...Real Estate Technician for one or more years full- time ? + Yes + No 04 If you are ... (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4909439) Apply Real Estate Specialist, Property Management Salary $50,836.00 - $77,321.00 Annually Location Montgomery County,… more
- Mass Markets (SD)
- …for a proactive and detail-oriented Real - Time Analyst to join our workforce management team. This role is crucial in ensuring optimal staffing levels and ... operational efficiency. + Implement industry best practices for real - time monitoring and workforce management . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- FM (Waltham, MA)
- …Alternative Investments and working closely with Senior PM - External Investment Management , direct real estate investment team, the Chief Investment Officer ... Investments leaders and staff, across asset classes, with a primary focus on real assets investments with our external investment management partners. This role… more
- Paylocity (Schaumburg, IL)
- …to mitigate impact. Discretion and Impact: + Continuously seek opportunities to improve real - time management processes, tools, and techniques to enhance ... + Minimum of 2-3 years of experience in a workforce management or contact center operations role,...contact center operations role, with a strong focus on real - time management . Strong analytical skills… more
- NTT America, Inc. (VA)
- …Genesys Cloud - API - User Management ; Genesys Cloud - API - Workforce Management ; Genesys Cloud - API - Real - Time Reporting; Genesys Cloud - API - ... VOIP Integrations; Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording; Avaya - Avaya Aura… more
- NTT America, Inc. (CO)
- …Genesys Cloud - API - User Management ; Genesys Cloud - API - Workforce Management ; Genesys Cloud - API - Real - Time Reporting; Genesys Cloud - API - ... VOIP Integrations; Cisco VOIP Integrations; Encryption; Multiple Data Centers (MDC); NICE Real Time Authentication; NICE Trade Recording. + Avaya certifications… more
- State of Massachusetts (Boston, MA)
- …and is responsible for capital planning, project delivery, property acquisitions, dispositions, management , and real estate services for the Commonwealth. DCAMM ... Lease Compliance Analyst *Preferred Qualifications* * **Proven experience in lease management , property oversight, and real estate compliance, including auditing… more
- JPMorgan Chase (New York, NY)
- …on complex projects with the ability to address issues and develop solution in real time . A track record of successfully aligning project team and external ... and process enhancement initiatives across the entire project lifecycle in Global Real Estate. As a Program Management Office Vice President within… more
- State of Massachusetts (Boston, MA)
- …and is responsible for capital planning, project delivery, property acquisitions, dispositions, management , and real estate services for the Commonwealth. DCAMM ... Management * **Title:** *Lease Compliance Analyst - Office of Real Estate Management * **Location:** *Massachusetts-Boston-1 Ashburton Place* **Requisition… more
- Capital One (Richmond, VA)
- …talented group of Workforce professionals to provide supply, demand, and real time network response recommendations for our Channels Operations partner ... trends for Voice and Non-Voice lines of business + Real time network management +...matter expertise on capacity planning and real time contact center processes when representing the Workforce… more
- DoorDash (Tempe, AZ)
- …rapid escalation during disruptions. This role delivers critical operational insights, addressing real - time workforce needs to meet SLAs. You'll collaborate ... will provide strategic leadership and day-to-day oversight for RTA Supervisors and Real - Time Analysts, who collectively monitor our 24/7 support operations.… more
- Walmart (Bentonville, AR)
- **Position Summary ** The Director, Real Estate (Construction Management & Innovation), will own and direct AI-enhanced value-engineering, optimization, and ... for overseeing the financial sustainability and strategic growth of Walmart Real Estate by managing budgets, expenditures, and construction costs, while ensuring… more